1. SAC Accreditation Programme for Learning Service Providers Certification
Ms Lee Ham Eng
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2. Outline Background SAC & its Accreditation Programmes
SAC Accreditation Programme for Learning Service Providers Certification
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3. Background 1986 1996 Transfer of SINGLAS from then PSB to SAC 1998
Singapore Laboratory Accreditation
Scheme (SINGLAS) launched
under then SISIR
SAC established under a MOU between
MTI & the then Singapore
Confederation of Industries (SCI)
Need for accreditation of ISO 9000 certification bodies
PSB was formed from the merger of the SISIR and NPB in April 1996
1996
Transfer of SINGLAS from then PSB to SAC
1998
2002
SAC transferred to SPRING
To facilitate G-to-G MRAs and FTAs
- Prompted by FTA negotiations with Japan
- SPRING provides secretariat
support to SAC
Present
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4. What is Accreditation?
‘Independent evaluation of conformity assessment bodies against recognised standards to ensure their impartiality and competence to carry out specific activities, such as tests, calibrations, inspections and certifications’
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5. Accreditation Infrastructure
International & Regional Accreditation Cooperations
(Multilateral Recognition Arrangements (MRAs) on Accreditation)
Global
Peer Evaluation
National
AccreditationBody
Singapore Accreditation Council (SAC)
(compliance to ISO/IEC 17011)
Laboratories
(ISO/IEC 17025)
(ISO 15189)
Certification Bodies
(ISO/IEC 17021)
(ISO/IEC 17065)
Inspection Bodies
(ISO/IEC 17020)
Conformity Assessment Bodies
Confidence
Trust
Assurance
Products & Service Providers
(eg. ISO 9001, ISO 14001, ISO 22000, ISO 29990)
Government
Consumers
Purchasers
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6. Singapore Accreditation Council (SAC) and its Accreditation Programmes
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7. Singapore Accreditation Council
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The SAC Programme is managed by SPRING Singapore

8. Accreditation Programmes
Broad Based Accreditation
Testing and Calibration Laboratories
All disciplines
Management Systems (MS) Certification Bodies
Quality MS
Environmental MS
Occupational Safety & Health MS
Business Continuity Management
Energy MS
Water Efficiency MS
Learning Service Providers
Product Certification Bodies
Personnel Certification
Inspection Bodies
Central alarm monitoring system
Motor vehicles
Pressure vessels & lifting equipment
Structural steelwork
Proficiency Testing Providers
Industry Accreditation
Food
HACCP based Food Mgt System
Functional Food Testing
Logistics
Cargo Inspection Bodies
Biomedical / Chemical
Good Laboratory Practice (GLP) Programme
Healthcare
Medical Testing
Medical Imaging
Certification of Good Distribution Practice (GDP) for Medical Devices
Construction
Ready-Mixed Concrete
Site Investigation Works
Gaming
Gaming Laboratories
Industry Accreditation
Broad-Based Accreditation
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9. Overview of SAC Laboratory Accreditation Scheme (SINGLAS)
Singapore Laboratory Accreditation Scheme (SAC-SINGLAS) was established in 1986
Laboratory assessments based on ISO/IEC & ISO 15189
More than 300 laboratories accredited in testing, calibration and medical
Certification
Inspection
Calibration &
Measurement
Electrical
Gaming
Mechanical
Environmental
GLP
PTP
Medical Imaging
Civil Engg
Non Destructive
Chemical & Biological
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Medical

10. Overview of Accreditation Programme for Certification
Laboratory
Certification
SAC has 3 accreditation programmes for certification:
Launched in Oct 1996
ISO/IEC 17021*, ISO/TS (FSMS)
15 Accredited Certification Bodies
Management System
Inspection
Launched in Nov 2001
ISO/IEC 17065*
11 Accredited Certification Bodies
Product Certification
GLP
Launched in Aug 2013
ISO/IEC 17024*
1 accredited certification body
Personnel Certification
PTP
* Relevant SAC and IAF mandatory and Guidance Documents applies
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11. Overview of Inspection Bodies Scheme
Laboratory
Based on ISO/IEC 17020, relevant SAC and IAF/ILAC documents
8 Fields of Inspection, >100 IBs
Launched 2001
Certification
Inspection
Cargo Inspection
Central Alarm Monitoring Station
Hook Lift and Container Inspection
Motor Vehicle Inspection
Pressure Vessels / Lifting Equipment
Site Investigation
Structural Steelworks
Technical Audit of Extension Scheme for Pressure Vessel
GLP
PTP
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12. Overview of Good Laboratory Practice (GLP)
Certification
Good Laboratory Practice (GLP) registration scheme was established in 2006.
The GLP inspection is based on Organisation for Economic Co-operation and Development (OECD) Principles of Good Laboratory Practice and relevant SAC requirements.
There are 7 facilities registered with SAC
Inspection
GLP
PTP
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13. Overview of Proficiency Testing Provider Accreditation
Laboratory
Certification
Proficiency Testing Provider (PTP) accreditation programme was established in Aug 2013.
Assessment is based on ISO/IEC and relevant SAC requirements
1 organisation accredited
Inspection
GLP
PTP
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14. SAC Accreditation Mark
An accredited CAB may use SAC endorsement on reports/certificates that deal solely with activities covered under the terms of accreditation.
A company which has been certified by an accredited CB will be issued a certificate which will bear both the SAC and the respective CB’s marks.
Not all CABs are SAC accredited and accreditation may only be for specific services rendered by the CABs.
The accreditation status of CABs their scopes of accreditation are available at SAC’s website.
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15. SAC Accreditation Programme for LSP Certification
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16. Accreditation Programme for Learning Service Providers Certification
Launch of Programme
Programme was launched at the SPRING Quality and Standards
Conference on 5 August 2014
Pilot programme for the 2 MOM courses started after launch
- Construction Safety Orientation Course
- Work At Height Course for Workers
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17. Accreditation Programme for Learning Service Providers Certification
Accreditation Criteria (for Certification Bodies)
providing
ISO/IEC 17021:2011
Conformity assessment - Requirements for bodies
audit and certification of management systems
SAC CT 13:2014
SAC Criteria for Certification Bodies (for Learning Service Providers)
The SAC Programme is managed by SPRING Singapore

18. Accreditation Programme for Learning Service Providers Certification
SAC CT 13 : 2014 (for Certification Bodies)
Certification criteria
ISO : Learning services for non-formal education and training
– Basic requirements for service providers
Applicable IAF mandatory documents
Criteria for auditors – qualification, auditor training, audit experience and maintenance of qualification
Duration of audits – initial, surveillance and recertification
Witnessed audits
Certification documents
The SAC Programme is managed by SPRING Singapore

19. Learning Service Providers Certification - Certification Process
Formal application
If the LSPs are found to have committed malpractices
suspension or withdrawal (termination) of certification
Stage 1 audit
Stage 2 audit
Award of certification
Surveillance audit
Re-certification audit
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20. Accreditation Programme for Learning Service Providers Certification
Suspension of Certification
LSPs under suspension have to stop any new registration for all courses
However, they are allowed to run to complete those already commenced
Minimum suspension period is 3 months
Withdrawal of Certification
LSPs to cease registration for all new courses with immediate effect with the exception of ongoing classes to continue till end of course
to channel all the registered participants to other certified LSPs and to refund the course fee (if payment has been made)
LSPs are obliged to remain with the CB who had suspended or cancelled its ISO certification for a minimum period of one year.
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21. Accreditation Programme for Learning Service Providers Certification
Certification Criteria for LSPs
ISO 29990:2010
MOM Technical Notes
The SAC Programme is managed by SPRING Singapore

22. Accreditation Programme for Learning Service Providers Certification
Certification Criteria for LSPs
ISO 29990:2010
Provides a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development
Focuses on the competency of the LSPs
The SAC Programme is managed by SPRING Singapore

23. Accreditation Programme for Learning Service Providers Certification
Certification Criteria for LSPs - ISO 29990:2010
- 2 Core Requirements
2. Management of LSPs
general management principles
strategy and business management
management review
preventive and corrective actions
financial management and risk management
human resource management
allocation of resources
Internal audits
feedback from interested parties
1. Learning Services
determine learning needs
design of learning service
provide the learning service
monitor the delivery of the learning service
conduct evaluation (by LSPs)
The SAC Programme is managed by SPRING Singapore

24. Accreditation Programme for Learning Service Providers Certification
Training on ISO and MOM Technical Notes
2 training courses were conducted - 3 & 4 July and 22 & 23 September 2014
SAC organised the training
Mr Steven Ong (WG member) conducted the training and Mr Raymond Wong (WSHC) presented on the MOM Technical notes
1st training was attended by 36 participants
2nd training was attended by 23 participants
Subsequent training is left to market forces – some CBs are running the course
Training on MOM Technical Notes also held on 29 September 2014
The SAC Programme is managed by SPRING Singapore

25. Accreditation Programme for Learning Service Providers Certification
List of certification bodies
AJA Registrars Pte Ltd
Certification International (S) Pte Ltd
Guardian Independent Certification Pte Ltd
Lloyd’s Register Quality Assurance Limited
TÜV Rheinland Singapore Pte Ltd
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26. Benefits of Accreditation Programme for LSP Certification
Holistic framework to ensure quality and competent training services in meeting ISO benchmark requirements (ISO 29990)
Provides confidence for regulators that LSPs have been checked by third party accredited certification bodies
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27. Thank you www.sac-accreditation.gov.sg
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