1. Backup Exec™ System Recovery 2010 Accelerate your Revenue with Complete System and Data Protection Title Date

2. Backup Exec System Recovery 2010 Did You Know……. of SMB’s can only tolerate 4 hours or less of downtime Data protection is this year’s #1 priority for your small business customers! 2

3. Backup Exec System Recovery 2010 Small Business Landscape Risks = Opportunity Most experience frequent outages –76 percent live in regions susceptible to disasters –Outages in past year: Average of three (hackers, power outage, natural disaster) Yet almost half (47 percent) have no formal DR plan Backups are inconsistent –Only 60 percent of company or customer data is backed-up –Only one in five (23 percent) back-up daily! SMBs acknowledge a disaster would cause data loss –More than half expect they would lose at least 40 percent of their data 2009: Symantec SMB Disaster Preparedness Survey 3

4. Backup Exec System Recovery 2010 Why Backup? Dramatically minimize downtime and disruption to your business. Faster Recoveries Flexibility—Recover single email messages or files, or a complete system in minutes Flexibility Protects your largest and most important IT investment: staff time and productivity Maximum Staff Utilization Protection—Off-site backups, security integration Broad Disaster Protection Single-interface protection across Windows environments Operational Efficiency 4

5. Backup Exec System Recovery 2010 Backup Exec System Recovery 2010 Meeting Small Business Customer’s Needs 1- 4 Windows Servers Perfect stand-alone solution for SMB customers, scales to larger environments working in conjunction with Backup Exec Recover data or complete servers in minutes, not hours or days Complete System and Data Protection for Desktops and Laptops Restore individual data files/folders or entire desktops/laptops in minutes – even to dissimilar hardware Fast, Simple, Disk-Based Protection Save backups to various disk storage devices, including SAN, NAS, direct-attached storage, CD/DVD/Blu-ray Flexible off-site protection for enhanced disaster recovery 5

6. Backup Exec System Recovery 2010 Backup Exec System Recovery 2010 How we help your customers Backup automatically while you work Protect proactively, both data and systems Ensure your ability to recover from disaster Manage your business, not your backups Recover complete Windows systems in minutes Recover to different hardware or virtual environments Restore files or folders, Exchange email messages, or SharePoint documents in seconds Easily recover what you need, when and where you need it Enables reliable, automated recovery Uses disk-based technology for rapid recovery Recovers anytime, from anywhere Minimize the impact of downtime 6

7. Backup Exec System Recovery 2010 Maximize Your Backup Revenue Potential 7 Attach backup from server to desktop Attach storage hardware Cross-sell integrated solutions Force 1: Expand Every Deal Size Implement or improve their backup and recovery capabilities Force 2: Help Your Customers Install revenue opportunities Define best practices Leverage Symantec resources for success Force 3: Your Unique Opportunity Simple, cost-effective backup and recovery for small business Force 4: Your Winning Solution

8. Backup Exec System Recovery 2010

9. What Can Companies Lose? What would your customer lose if one of their servers crashed … –Sales transactions –Employee productivity –Production –Email & other business data –Reputation 9

10. Backup Exec System Recovery 2010 The Backup Exec System Recovery Opportunity A simple, cost-effective backup solution ideal for small businesses. Server and desktop recovery in minutes, not hours or days. Integrated off-site backup enhances disaster recovery efforts, maintains productivity, profits, and customer confidence. Award-winning technology named Top 10 Products of the Year by eWeek Channel Insider. Customers running a tape-only backup environment, offer Symantec Backup Exec. 10

11. Backup Exec System Recovery 2010 What’s New... From a High Level Support for Linux Servers (Red Hat and SUSE) – Coming December 2009 New Virtual Edition for BESR, Enhancements for Protecting Virtual Environments Backup Exec System Recovery Management Solution Support for the latest Microsoft Operating Systems and applications including: –Windows Server 2008 R2 –Windows 7 –Exchange 2010 11

12. Backup Exec System Recovery 2010 Linux Edition

13. Backup Exec System Recovery 2010 Linux Overview BESR Linux Edition Features: –Hot & cold imaging of Linux servers –Full backups only; no incremental support –Compression & encryption supported –Linux SRD creation tool –Granular file recovery –No dissimilar hardware support –Command line interface –Managed through BESR Management Solution Versions of Linux supported –Red Hat 5.1, 5.2, 5.3 ( 32 and 64 bit (not ia64) –SUSE Server 10 SP1 and SP2 ( 32 and 64 bit (not ia64) –Desktop versions are not supported –General Availability: December 2009 13

14. Backup Exec System Recovery 2010 Virtual Edition

15. New Virtual Edition Purchase a single license of the Backup Exec System Recovery Virtual Edition and protect an unlimited number of Windows virtual guest machines per host. 15 Backup Exec System Recovery 2010

16. Improved Virtual Support Supports the latest virtual environments, including VMware vSphere 4.0, Microsoft Hyper-V Server 2008 R2, and Citrix XenServer 5.x. Convert backup images to VMware and Hyper-V virtual formats Converted VMDK’s are now uploaded/imported in a single step and include improved performance capabilities Support for the new Microsoft hypervisor including the ability to protect Hyper-V virtual machines Converted VHD files can be stored directly to Hyper-V instance 16

17. Backup Exec System Recovery 2010 Virtual Recovery Capabilities –Dramatically Reduce System Downtime - Scheduled physical to virtual conversions enable immediate system recovery in virtual environments –Reduce Management Time and Set-up - Easy-to-use, virtual conversion wizard provides scheduled or on-demand P2V conversion for quick recovery –Recover Back to Different Physical or Virtual Hardware (V2P) - Recovery to Completely Different Physical or Virtual Hardware –Supports the Latest Virtual Environments - VMware vSphere 4.0, Hyper-V Server 2008 R2 and Citrix XenServer 5.x Virtual Server Backup Exec System Recovery 2010 Physical or Virtual Recovery and Conversion 17 Backup Exec System Recovery 2010

18. Backup Exec System Recovery 2010 Management Solution

19. Backup Exec System Recovery 2010 Backup Exec System Recovery 2010 Management Solution Reliability and Scalability The power and scalability of BESR Solution combined with the features and usability of BESR Manager Simplified Administration Mixed Environments Support Storage Management Enhanced Offsite Protection Improved Disaster Recovery 19

20. Backup Exec System Recovery 2010 Protecting Your SMB Customers

21. Backup Exec System Recovery 2010 Complete System Recovery In Minutes Offsite Copy FTP Server Protected Server System X NAS / SAN DeviceSCSI, SATA, SAS USB / FirewireFlash Memory DVD/Blu-ray X Dissimilar Hardware System Virtual System System 21

22. Backup Exec System Recovery 2010 Flexible Offsite Protection Enhancing Your Disaster Recovery Efforts –Select up to two offsite destinations –Offsite destinations can include DAS, network locations, even FTP Protected System NAS / SAN DAS Primary Destination FTP Server Recovery Point Copy Recovery Point Copy Recovery Point Copy 22

23. Backup Exec System Recovery 2010 Granular Restore Option Now Included Restore files and folders with the ability to search multiple recovery points at the same time Restore Exchange email, folders, mailboxes, without full mailbox backups – supports Exchange 2010 Recover Microsoft SharePoint Server documents from a single system recovery point Granular Data Recovery In Seconds – From a Single Interface 23

24. Backup Exec System Recovery 2010 Customer’s disaster recovery time fell from 36 hours to 2 hours and nearly $2 million dollars in cost avoidance per year with BESR Disaster RecoverySavings Average number of disaster recovery events each month 1 Average disaster recovery time pre-deployment 36 hours Average disaster recovery time post-deployment 2 hours IT FTE net mean salary rate per hour for one FTE $33.16 IT FTE Annual Savings $13,528 End-users impacted during each disaster recovery event 200 Downtime during each disaster recovery event pre-deployment 36 hours Downtime during each disaster recovery event post-deployment 2 hours End user estimated net mean salary rate per hour $24.04 End-user Labor Savings $1,961,539 Total IT and End-user Savings $1,975,066 per year Alchemy Solutions Group 2008 - A Backup Exec and Backup Exec System Recovery Business Value Whitepaper The $avings with Backup Exec System Recovery 24

25. Backup Exec System Recovery 2010 Pricing, Licensing & Availability

26. Backup Exec System Recovery 2010 Core ProductSymantec MSRP Backup Exec System Recovery Server Edition Backup Exec System Recovery Windows Small Business Server Edition Backup Exec System Recovery Desktop Edition Backup Exec System Recovery Linux Edition Backup Exec System Recovery Virtual Edition Backup Exec System Recovery Starter Kit – includes 5 Server Edition licenses (including the Granular Restore Option) and 10 Desktop Edition licenses Add-Ons/Optional Components Backup Exec System Recovery Management Solution (available to all Backup Exec System Recovery customers at no charge) Backup Exec System Recovery 2010 New Pricing 26

27. Under Embargo Until September 15, 2008 For customers who require 24x7x365 access to technical experts FREE Product Upgrades Faster response times than Basic Maintenance Most purchased offering 23% of MSRP Recommended minimum for Symantec products: -Many jobs run in the middle of the night -Hackers don’t keep business hours Essential Support Support during business hours Includes FREE Product Upgrades Lowest price option 18% of MSRP Basic Maintenance Provide customers with the level of protection they need 27 Backup Exec System Recovery 2010

28. 28 Technical Upgrades BESR 7.0 & 8.xBESR 2010 LSR 3.0, 6.0 or BESR 6.5BESR 2010 May Upgrade Directly Must Uninstall Previous Version and Reinstall

29. Backup Exec System Recovery 2010 29 Product Availability This information is under NDA Embargo until November 2, 2009 Backup Exec System Recovery 2010 (includes Server, Small Business Server, Desktop and Virtual Editions and the Starter Kit) Backup Exec System Recovery Management Solution 2010 –General Availability: November 2, 2009 –Languages: English, German, French, Italian, Spanish, Japanese, Simplified Chinese, Traditional Chinese, Korean, Brazilian Portuguese, Russian Backup Exec System Recovery 2010 Linux Edition –General Availability: December 7, 2009 –Languages: English

30. Backup Exec System Recovery 2010 Backup Exec System Recovery 2010 Competitive, Opportunity and Selling Scenarios

31. Backup Exec System Recovery 2010 Backup Exec System Recovery 2010 Competitive Matrix Functionality Backup Exec System Recovery 2010 Acronis Backup & Recovery 10 CommVault 1- Touch System Recovery Cristie BMR StorageCraft Shadow Protect Microsoft Windows Server Backup Physical to Virtual Scheduler Cold Image Backup Deduplication Comprehensive Virtual Support (VMDK/VHD/Wizard Driven) Granular Exchange and SharePoint Recovery Dissimilar System Recovery Web Self-Service Search and Retrieve Customizable Recovery CD Centralized Management Capability Integration with Security and Systems Management Solutions 31 * Recovery points created in native VHD format** No ability to import recovery points directly to a VMware ESX / vSphere server ^ Requires additional purchase of $295 USD^^ Must be created manually; doesn’t ship with product ^ ** * ^^

32. Backup Exec System Recovery 2010 Backup Exec System Recovery Small Business Opportunity! Ensures comprehensive solution deployments Provide market leading data and system protection Rich Opportunity: many SMB customers lack server or desktop backup Accelerate other lines of business Partner differentiation Typical Sales Cycle: 30 – 90 days Growing the Deal Size Services Disaster recovery planning, off-site copy services, virtualization design & implementation Services Disaster recovery planning, off-site copy services, virtualization design & implementation Hardware and Software Attach / Upgrade Target SMB customers Upgrade from competing products Attach / Upgrade Target SMB customers Upgrade from competing products Server, Desktop/Laptop, Backup Exec System Recovery, storage hardware 32

33. Backup Exec System Recovery 2010 Backup Exec System Recovery 2010 Customer Training Title: Symantec Backup Exec System Recovery 2010: Administration* Delivery Method: Instructor-Led Training (classroom) Length: 3 days Abstract: This course shows how to use Backup Exec System Recovery 2010 in combination with Backup Exec System Recovery Management Solution to create and implement a system backup and disaster recovery plan across an enterprise. * course available: Jan 2010 Visit http://go.symantec.com/education_backupexec to see training options for the entire Backup Exec family of productshttp://go.symantec.com/education_backupexec 33

34. Backup Exec System Recovery 2010 Why Customers Buy – Scenario #1 SMB customer W/O Backup Exec or other data protection solution Customer needs fast, easy and reliable backup and recovery for their systems and data Triggers include a recent system or data loss or a mandate to maintain system and network uptime Often purchased as a result of new hardware, or hardware upgrade Typical sales cycle should be no longer than 1-3 months and may require testing 60-day evaluation software in their own environment 34

35. Backup Exec System Recovery 2010 Why Customers Buy – Scenario #2 SMB/Enterprise customer WITH Backup Exec or other data protection solution Customer needs fast, easy and reliable backup and recovery for their Windows servers, desktops or laptops or Linux servers (Red Hat or SUSE) Triggers include a recent system loss or mandate to maintain system and network uptime Often purchased as a result of new hardware, hardware upgrade or a move to virtual environments For larger transactions, typical sales cycle will run 1- 3 months and may require testing full NFR (one-year timed out) software in their environment 35

36. Backup Exec System Recovery 2010 Next Steps: Educate – Evaluate – Engage

37. Backup Exec System Recovery 2010 Educate your Customers – www.backupexec.com VideosVideos Datasheets & White Papers 37 Flash Tours

38. Backup Exec System Recovery 2010 Quick Start Guides Competitive Battlecards Sales Scripts Whitepapers Customer Presentations NFR’s …and more Quick Start Guides Competitive Battlecards Sales Scripts Whitepapers Customer Presentations NFR’s …and more Backup Exec Family PartnerNet Resources 38

39. Backup Exec System Recovery 2010 Customer Product Advisor and Product Configurator http://go.symantec.com/productadvisor 39

40. Backup Exec System Recovery 2010 Evaluate Free 60 Day Trial of Backup Exec System Recovery 2010 Available November 2, 2009 (Fully Functional) www.backupexec.com 40

41. Backup Exec System Recovery 2010 Questions & Answers Copyright © 2007 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. TO SUBJECT

42. Appendix

43. Backup Exec System Recovery 2010 Backup Exec System Recovery 2010 Competitive Matrix Functionality Backup Exec System Recovery 2010 Acronis Backup & Recovery 10 CommVault 1- Touch System Recovery Cristie BMR StorageCraft Shadow Protect Microsoft Windows Server Backup Physical to Virtual Scheduler Cold Image Backup Windows 7 & Windows Server 2008 R2 Support Comprehensive Virtual Support (VMDK/VHD/Wizard Driven) Granular Exchange and SharePoint Recovery Dissimilar System Recovery Web Self-Service Search and Retrieve Customizable Recovery CD Centralized Management Capability Integration with Security and Systems Management Solutions 43 * Recovery points created in native VHD format** No ability to import recovery points directly to a VMware ESX / vSphere server ^ Requires additional purchase of $295 USD^^ Must be created manually; doesn’t ship with product ^ ** * ^^