1. HOW TO SAY ANYTHING TO ANYONE………..
By Polly Alles

2. Communication Void

3. GOALS TEACH YOU HOW TO ASK FOR WHAT YOU WANT AT WORK
IMPROVE RELATIONSHIPS BUSINESS/PERSONAL
REDUCE GOSSIP/DRAMA
CREATE CLEAR EXPECTATIONS
TAKE ACTION ON YOUR OWN FEELINGS OR IDEAS
HOW TO ESTABLISH CANDID ENVIRONMENTS
GET WHAT YOU ASK FOR
GIVING AND RECEIVING CANDID FEEDBACK
DEALING WITH DIFFICULT SITUATIONS
BUILDING TRUST WITH CANDOR
MANAGING WITH CANDOR
GOALS

4. CANDOR

5. WHY CANDOR? DOCTOR IS UNPROFESSIONAL? ACCOUNTANT MAKES A MISTAKE?
RESTAURANT SERVICE BAD
VENDOR MISTAKE
BOSS DOES/SAYS SOMETHING
DO WE SPEAK UP?
90% OF THE TIME – NO
WE DON’T WANT TO DAMAGE RELATIONSHIPS
VALIDATION
WHY CANDOR?

6. “You know, sometimes all you need is twenty seconds of insane courage
“You know, sometimes all you need is twenty seconds of insane courage. Just literally twenty seconds of just embarrassing bravery. And I promise you, something great will come of it.”
― Benjamin Mee, We Bought a Zoo: The Amazing True Story of a Young Family, a Broken Down Zoo, and the 200 Wild Animals That Change Their Lives Forever
HOW DO WE GET IT?

7. ASK FOR WHAT YOU WANT
HERE’S HOW….

8. RELATIONSHIPS WHY CANDID RELATIONSHIPS?
DOING THIS WILL HELP YOUR WORK/HOME
WE NEED TO CUT DRAMA OR GOSSIP
FEAR (UNKNOWN)
WE CRAVE FEEDBACK/VALIDATION
SUPPORT
RELATIONSHIPS

9. EXPECTATIONS WHY CREATE THEM? WHAT DOES THIS PREVENT?
SET THEM: TAKE THE EXTRA MINUTE TO STATE THEM CLEARLY
WHAT ISSUES DO YOU HAVE WITH VENDORS/DEPARTMENTS ETC?
MY EXPECTATIONS WRITTEN, WHY?
SHARE YOUR STORIES…
EXPECTATIONS

10. PREVENTIONS & FALLBACKS
PREVENTIONS IN PLACE ( WE ARE HUMAN)
EXAMPLES?
FALLBACKS ARE FOR THOSE WHO VIOLATE AGREEMENTS
EXAMPLES
PREVENTIONS & FALLBACKS

11. HOW TO… STATE GOAL SET EXPECTATION AGREE ON HOW YOU WILL WORK TOGETHER
ASK FOR FEEDBACK
ASK FOR PERMISSION TO GIVE FEEDBACK
AGREE ON ROLES
AGREE ON COMMUNICATION PROCESS
WRITE IT DOWN
TOO BUSY?
HOW TO…

12. TAKE ACTION ON YOUR FEELINGS & IDEAS
WHAT DO WE DO WHEN WE DON’T KNOW?
GUESSING OR ASSUMING IS INEFFECTIVE IN BUSINESS
WHAT OTHERS THINK MATTERS
CANDOR IS NOT BAD NEWS
CANDOR IS ASKING MORE QUESTIONS
DON’T EXPECT PEOPLE TO READ YOUR MIND
TAKE ACTION ON YOUR FEELINGS & IDEAS

13. THE ATTITUDE YOU CHOOSE IS THE ENVIRONMENT YOU CREATE

14. CANDID ENVIRONMENTS TALKING WHEN IT HAPPENS
SPEAK OPENLY WITHOUT CONCERN
TEAM ATMOSPHERE
CREATE OPEN/EFFECTIVE RELATIONSHIPS
NO SURPRISES
ALL INCLUDED
DEFINE AGREEMENT OF HOW TO WORK TOGETHER
CANDID ENVIRONMENTS

15. GET WHAT YOU ASK FOR WALK THE TALK- YOU FEEL YOU CANT SAY PERMISSION
CREATE CANDID RELATIONSHIPS
MORE POWER/ CONTROL
ANTICIPATE ACTIONS
IMPACT OF YOUR BEHAVIOR-
YOU ARE IN CHARGE OF YOUR CAREER
IN CONTRAST- YOU DON’T KNOW WHAT THEY ARE THINKING
IMPACT OF THEIR OPINIONS
OTHERS IN CHARGE OF YOU?
GET WHAT YOU ASK FOR

16. ACCELERATE END RESULT

17. FEEDBACK WHY? HOW? FOCUS ON THE BEHAVIOR- WHY?
EXAMPLES (FRANKLIN COVEY)
DIFFERENTIATE YOURSELF-
ASK PERMISSION- WHY?
7 HABITS BY STEPHEN COVEY:
DEPOSIT INTO THEIR EMOTIONAL BANK ACCOUNT
FEEDBACK

18. MANAGING WITH CANDOR BUILD TRUST, RESPECT, RAPPORT, RELATIONSHIPS
EVER HAD SOMEONE GO OVER YOUR HEAD TO THE BIG BOSS?
DID YOU SAY OR DO ANYTHING?
CANDID WITH COMPLIMENTS
SCHOOL OF WHATS RIGHT VS WHAT WORKS
STORY 4 WAY INTERSECTION
MANAGING WITH CANDOR

19. GE: JACK WELCH ON CANDOR

20. FINAL THOUGHT TO PONDER
“Work for a cause, NOT for applause. Live life to express, NOT to impress. Don’t strive to make your presence noticed, Just make you absence felt!”
FINAL THOUGHT TO PONDER