1. Accenture Policy Components Overview
Products: Automotive, Industrial, Infrastructure & Travel
4/19/2017
Accenture Policy Components Overview
July 2010
Copyright © 2009 Accenture All Rights Reserved.

2. What is Accenture Policy Components?
Accenture Policy Components helps insurers create innovative product portfolios, across personal, commercial and specialty lines, and to transform their processes and systems
Configurable products and processes can be tailored to all distribution channels
Components can be implemented individually or as part of a broader migration strategy
The respective components address key parts of the insurance process, enabling you to improve your systems, your service and your results

3. Where are we coming from and what´s new?
Products: Automotive, Industrial, Infrastructure & Travel
Where are we coming from and what´s new?
4/19/2017
Accenture has been in the policy P&C software business for more than 12 years . . .
managing effectively millions of General Insurance policies in leading European insurers
handling all major Commercial and Personal business lines through a diversity of distribution channels (agents, brokers, underwriters, call center, direct, aggregators, banks…)
Most recent product launch is the new Insurance Product Factory in 2009
… and we continue evolving our policy P&C assets
Extended configuration utilities for product factory and policy management planned for end of 2010
New policy workstation for distribution, fully integrated with product factory and back-office policy management by Q3FY11
Continuous evolution of the full policy P&C components suite to adapt to new market needs (channels, countries…)
Copyright © 2009 Accenture All Rights Reserved.

4. What Does Policy Components look like?
Products: Automotive, Industrial, Infrastructure & Travel
4/19/2017
What Does Policy Components look like?
Enterprise Components
Policy
Workstation
UW Desktop
Core
Policy Admin
Product
Factory
Foundational Architecture
Distribution Channels
Integration
Extended Policy Admin
3rd Party
Services &
Adapters
Product Config
Rule, Rate & Form Config
Policy Application Config
Front End Quote & Rate
New Business, Endorse & Renew
Our property/casualty insurance assets are built on a common architecture and a shared set of enterprise components.
Clearance & Registration
Account Management
Exposure Management
Issuance and Form Production
Back End Transactions
Copyright © 2009 Accenture All Rights Reserved.

5. Accenture Policy Components, new generation end-to-end property and casualty (P&C) product and policy management solution
Policy Components functional coverage :
Functionality & Attributes
Native multi-channel, multi-country, multi-language, multi-currency support
Centralizes product definition and rules (rating, underwriting, forms) through an easy-to-use desktop system for business users. Seamlessly integrated with the policy module
Self-service portal for customers & agents: Quote & buy and policy self servicing
Preconfigured standard products & processes
Simple integration with other internal & external systems & channels
Independent interoperable modules – flexible yet robust.
Applications can be implemented as a comprehensive solution or individual ones can be chosen and integrated in the insurer’s IT landscape
Marketing and Distribution
Underwriting and New Business
Policy Holder & Producer Services
Product Manufacturing
Supported by five Policy Components modules:
Product Factory
Policy Workstation
Core Policy Admin
UW Desktop
Extended Policy Admin
According to Accenture’s customers surveyed by Celent: unanimous high scores for the functions of rating, premium accounting, business rules and product definition; Experience around integrating with external data sources was described as “easy”, and around making significant changes was “excellent”. With respect to Accenture’s handling of the project implementation, references were agreed that project management, scoping, and responsiveness were all excellent. Celent: US & European General Insurance Policy Administration Systems 2009*

6. ‒ Tom Troy, senior vice president, Safeco Business Insurance
The Accenture Product Factory is a comprehensive suite of capabilities that support all centralized product management activities
Functionality & Attributes
Enhancing the Asset
Salient Facts
Component-based solution for P&C personal, commercial & specialty lines product mgmt.
Cohesive workstation for consistent and collaborative product development, testing, deployment and project mgmt.
Centralized product definition, configuration and modification through reusable templates and components
Adaptable services to integrate with tools for underwriting rules, rating, form selection and tasks
Business impact modeling to validate product changes against production data sets and evaluate premium or decision impacts
Product-centric deployment and run-time model
The new Product Factory is the evolution and consolidation of the assets formerly known as (fka) Insurance Configuration Components, the Accenture Insurance Solution Product Factory and the Actuator.
Latest version of the software includes:
Product development workstation complemented with screen & processes configuration
Business impact modeling
Deployment and run-time adapters
Pre-defined product templates
Insurers can expect significant business benefits:
A 20 to 30 percent market growth acceleration through faster speed to market and improved quote and new-business hit ratios
A greater proportion of high-margin business ; improved loss-cost results by 2 to 5 pts
• A dramatic increase in the number of tailored offerings
• A 30 to 50 percent reduction in IT expenses and increased IT throughput
“Based upon Accenture technology, our enhanced product development suite is designed to satisfy the
needs of our growing customer base and support product innovation well into the future. We are pleased to make Accenture our technology and consulting provider for this important initiative.”
‒ Tom Troy, senior vice president, Safeco Business Insurance
“The Insurance Configuration Components is an impressive step forward in both product configuration and more broadly in product management which can be purchased separately allowing a company to benefit from these products with out necessarily committing to a large up front investment. “ - Celent P&C PAS NA report – June 2009

7. Accenture Policy Workstation, a state-of-the-art underwriting solution for P&C personal, commercial & specialty lines
Functionality & Attributes
Enhancing the Asset
Salient Facts
Provides a single web-based workstation that integrates all front-office transaction s and leverages existing systems and data for more efficient and effective policy operations
Intelligent application data capture
Self-service portal for real-time quote & buy
Centralized business rules, segmented workflow & predictive pricing
Real-time collaboration between business units
Coordinated agency relationship management
Integrated account service across products/business units
Collaborative underwriting network of knowledge sources
The new Accenture Policy Workstation is the evolution of the front-office functionality of the Accenture Insurance Solution , extended with new capabilities such as screen and processes configuration. Latest version of the software includes:
Enterprise location data services
Full cycle automation from submissions/quotes to renewals
Book management & operational reporting
Pre-built standard processes and rules
Credentials included:
Used to manage millions of policies worldwide
Thousands of users
Manages all General Insurance business lines (personal, small/mid commercial, specialty lines)
"Accenture offered an invaluable software asset for automating underwriting processes as well as a plan for helping us quickly implement our goals for seamless customer service.”
‒ Bob Eichenberger, vice president of front office product management at Fireman's Fund Insurance Company
Accenture has more than 30 underwriting clients worldwide, including 14 of the top 20 US insurers
Among the leading clients are Fireman’s Fund, RSA and Hanover Insurance
According to Gartner’s “Now Is the Time for P&C Insurers to Invest In Underwriting Workstations” report - April, 2009, Accenture was recognized as the only vendor that provides the granular back-office underwriting functionality and automation of business processes for commercial insurance products for P&C insurers globally.

8. Accenture Underwriting Components – a component-based solution for P&C personal, commercial & specialty lines
Underwriting Components Software
Functionality & Attributes
Centralized business rules, segmented workflow & predictive pricing
Underwriting skill & service needs aligned with risk complexity & distribution access methods
Real-time collaboration between business units
Coordinated agency relationship management
Integrated account service across products/business units
Web-based underwriting desktop & rule development workstation
Collaborative underwriting network of knowledge sources
Account Folder
UW Utilities
Name & Address
AMS Data Transformation
SQPR, Location/Building
UW Task Assistant, Dynamic Risk Assessment
Partner Integration Framework
Enhancing the Asset
AICS Architecture
Salient Facts
Latest version of the software includes:
Enterprise location data services
Integration with PitneyBowes Group 1 and MapInfo
Full cycle automation from submissions/quotes to renewals
Book management & operational reporting
Pre-built standard processes and rules
What differentiates Accenture Claims Components Solution from other claims systems:
A highly scalable solution
The system best suited to large & very large carriers
Microsoft .NET architecture facilitates massive scaling
Average number of seats: >800
Biggest current implementation: 32,000 users
Most global implementation: 24 countries
Preconfigured to capture industry best practices
Easily & rapidly configurable for various business functions through architecture & business end-user tools. More than 100 preconfigured business processes capture Accenture’s industry best practices.
Dynamically driven
Whenever claims data is updated, the claim is immediately evaluated
All transactions trigger claim assignment, task management & automated processing
Dynamic segmentation occurs to the extent that the insurer desires
As well as the fact that our system is supported by 30 years of insurance experience, extensive claims expertise, and proven innovation capability
Used to manage +250,000 policies worldwide
Over 5,000 users
Most policies managed by Accenture Underwriting Components are larger, complex and higher revenue policies
According to Gartner’s “Now Is the Time for P&C Insurers to Invest In Underwriting Workstations” report - April, 2009, Accenture was recognized as the only vendor that provides the granular back-office underwriting functionality and automation of business processes for commercial insurance products for P&C insurers globally.

9. CORE POLICY ADMINISTRATION EXTENDED POLICY ADMINISTRATION
Accenture Core Policy Administration and Extended Administration modules provide full back-office support to insurers looking for an end-to-end Policy solution
Functionality & Attributes
Enhancing the Asset
Salient Facts
Multi-channel, multi-country, multi-language, multi-currency
Preconfigured processes: lower costs, greater speed and flexibility
6 month out-of-the-box implementations
Simple integration with other systems & channels
Independent interoperable modules – flexible yet robust
The new Accenture Core Policy Administration and Extended Administration modules are the evolution of the asset fka Accenture Insurance Solution. Latest version of the software includes:
Extended channel support (e.g. web services for aggregators )
Multiple platform deployment options that optimize development and execution in production to reduce the Total Cost of Ownership (TCO)
Used to manage +10 million policies worldwide
Over 40,000 users
Used by insurers that operate in multiple countries
Used for all lines of insurance business, including complex commercial lines
Servicing multiple channels
Powerful analytics
CORE POLICY ADMINISTRATION
Policy Servicing/ Renewal
Commissions
“Accenture’s Insurance Solution was a key component … because it allowed us to build our new operational and business models and in turn reduce our expense ratio by several percentage points over a two year period.”
– Juan de Blas – Zurich Financial: Services Spain COO (Operations, Support & Claims Director)
Billing
End to End Documentation Mgmt
EXTENDED POLICY ADMINISTRATION
Reinsurance
Business Intelligence
Payments & Collections
Technical Accounting
Regulatory
Compliance 9