1. © International Road Transport Union (IRU) 2012 Road Transport Professional Training at International Standards – State of Play and development for the Taxi Sector Cologne, 10 November 2012 Patrick Philipp Head - IRU Training

2. © International Road Transport Union (IRU) 2012 Page 2  Safety  Behavioral performance change  Process improvements  Increased customer satisfaction  Staff retention  Profitability Why Organisations Invest in Training?

3. © International Road Transport Union (IRU) 2012 Page 3 IRU Academy Objectives Sustainable Development Safety Compliance Performance

4. © International Road Transport Union (IRU) 2012 Page 4 Not complying with the rules will lead to fines and a negative impact on your reputation! Resulting in loss of Revenues ComplianceCompliance

5. © International Road Transport Union (IRU) 2012 Page 5 Performance Improving safety record - Identifying and manage “risk” for the employees Improving regulatory compliance Improving efficiency Increasing employee and customer satisfaction Increasing competitiveness mediacollegep

6. © International Road Transport Union (IRU) 2012 Page 6 Safety The Population The Environment The Economy Damages to:

7. © International Road Transport Union (IRU) 2012

8. IRU Academy Programmes Page 8

9. © International Road Transport Union (IRU) 2012 Page 9 Safe Loading & Cargo Securing ECO-Driving IRU Academy Programmes

10. © International Road Transport Union (IRU) 2012 IRU Academy Content Management - Accessibility Accredited Training Institutes can access up-to-date learning material, reference information and multimedia resources through a single web access Page 10

11. © International Road Transport Union (IRU) 2012 International Recognition IRU Academy Advisory Committee UNECE United Nations Economic Commission for Europe Page 11

12. © International Road Transport Union (IRU) 2012 IRU Academy Online (AOL) Private and secure web sites for - IRU Academy ATI promotion - IRU Academy ATI promotion - IRU Academy graduate promotion - IRU Academy graduate promotion - Real-time credential verification - Real-time credential verification Page 12

13. © International Road Transport Union (IRU) 2012 Page 13 Taxi - Anytime, Anywhere Need a knowledgably skilled workforce which can demonstrate constant professional attitude

14. © International Road Transport Union (IRU) 2012 Page 14 Taxi – Current EU Status  No EU regulation on access to profession  No EU driver directive  Lack of professional skills harmonisation  Delicate public image perception

15. © International Road Transport Union (IRU) 2012 There is no consistent CPC Programme currently available CPC Programme for Taxis and Hire Cars with Drivers – IRU Taxi Group Survey Survey conducted in 2009

16. © International Road Transport Union (IRU) 2012 Page 16 IRU Best Practices for Taxi Drivers Free download from: http://www.iru.org/en_taxidriverschecklists

17. © International Road Transport Union (IRU) 2012 Page 17  Taxistars aims at developing a European wide training curricula  To be delivered using current state of the art technology tools  The learning programme will focus on work and road safety, criminal assault and emergency case issues, social interaction skills and environmental issues  It shall contribute to transfer knowledge to the taxi industry  The project will last 36 months Taxistars

18. © International Road Transport Union (IRU) 2012 Page 18 Militos – Greece – http://www.militos.org/en/ - Project leader, dissemination experthttp://www.militos.org/en/ International Road Transport Union (IRU Academy) – Switzerland - http://www.iru.org/ - Association / Training expert http://www.iru.org/ Deutscher Taxi- und Mietwagenverband e.V. – Germany - http://bzp.org/ - Associationhttp://bzp.org/ Suomen Taksiliitto ruy/The Finnish Taxi Owner’s Federation – www.taksiliitto.fiwww.taksiliitto.fi Test & Training International Planning and Service GmbH, Austria, www.test- and-training.com www.test- and-training.com Hellenic American Union – Greece - http://www.hau.gr/ - VET organizationhttp://www.hau.gr/ Scienter - http://www.scienter.es/ - Expert in learning material developmenthttp://www.scienter.es/ R&DO - http://www.rndo.eu/ - Technical expert for production of videos, animations, etc.http://www.rndo.eu/ University of Macerata – Italy - http://www.unimc.it/ricerca/dipartimenti/dipartimento-di-scienze- delleducazione-e-della - E-Learning expert, smartphone app http://www.unimc.it/ricerca/dipartimenti/dipartimento-di-scienze- delleducazione-e-della TaxiStars

19. © International Road Transport Union (IRU) 2012 IRU Academy benefits  International recognition of the road transport industry  First-class road transport training materials and training technology that include on-line simulators, interactive training, best practices and reference material.  Continuous training by experts in order to ensure complete knowledge transfer to ATI instructors  Being part of the largest training centre network and therefore benefit of regular updates on the latest development in road transport training and practices  The exclusive right to issue IRU Academy Certificates and Diplomas to all graduates who successfully undertake training programmes and undertake the exams with success

20. © International Road Transport Union (IRU) 2012 Page 20 Impact of Training No matter what the industry or the size of your business, training will have a positive effect on safety records and performance which will positively impact the bottom line. Copyright cic.gc.ca Education, vocational training and lifelong learning play a vital role in both economic and social context.

21. © International Road Transport Union (IRU) 2012 Page 21