1. Gantt Charts and PERT Charts

2. Copyright © 2009 South- Western/Cengage Learning. All rights reserved. 14–2 Managing Operations Systems Planning Sheet – States an objective and lists the sequence of activities required to meet the objective, when each activity will begin and end, and who will complete each activity. Gantt Chart – Uses bars to graphically illustrate a schedule and progress toward the objective over a period of time. – Is useful as both a planning and a control tool. Performance Evaluation and Review Technique (PERT) – A network schedule that illustrates the dependence of activities.

3. Copyright © 2009 South- Western/Cengage Learning. All rights reserved. 14–3 Exhibit 14–5 ● Planning Sheet

4. Copyright © 2009 South- Western/Cengage Learning. All rights reserved. 14–4 Exhibit 14–6 ● Gantt Chart (Orders by Week) * Indicates today’s date—the first day of the third week of May. Ends of bars indicate scheduled starting and ending dates of project. The shaded part of the bar indicates the part of the project completed to date, while the blank space to the end of the bar indicates work still to be completed. The GE project is done. The IBM project is right on schedule and should be completed this week. The GM project is behind schedule and should be completed during the fourth week in May. The AT&T project is ahead of schedule and should be completed during the first week of June.

5. Copyright © 2009 South- Western/Cengage Learning. All rights reserved. 14–5 Developing a PERT Network 1.List all the activities/events that must be completed to reach the specific objective. 2.Determine the time it will take to complete each activity/event. 3.Arrange the tasks on the diagram in the sequence in which they must be completed. 4.Determine the critical path.

6. Copyright © 2009 South- Western/Cengage Learning. All rights reserved. 14–6 Exhibit 14–7 ● PERT Network