1. 1 Generic SMS Gateway for AtLink Enterprise Voice Integration Instructor: Dr. Kwok-Bun Yue, Ph.D Mentor: Mr. Dilhar De Silva Team #6: Dang Nguyen Huy Do Tan Nguyen Thang Nguyen

2. 2 Table of contents  Overview of project  Project requirements  Project design specification  SMS gateway providers  Project plan  References  Questions and Answers

3. 3 Overview of project  This project is sponsored by AtLink company.  Build a HTTP and a SMPP SMS client.  Integrate with a hosted SMS gateway  Capability to bind with any open SMS gateway by customizing required parameters

4. 4 Project requirements Build a web based SMS application that satisfy the following requirements: Support HTTP and SMPP protocols Support Two-Way SMS capabilities. Coverage US and EU Change the binding to any gateway dynamically by changing binding parameters Should integrate with EVI Communication profiles

5. 5 Project requirements Development tool requirements for project as follows: AJAX and HTML for User Interface. JAVA as a development language and Eclipse as a dev environment. MySQL as database server. An open source UML tool (TBD) for analysis & design specifications.

6. 6 Project design specification  Introduction to SMS Messaging  Basic concepts of SMS Technology  SMS gateway protocols  How to send/receive SMS  Project architecture

7. 7 Introduction to SMS Messaging  SMS stands for Short Message Service  Enables the sending and receiving of messages between mobile phones  One SMS message can contain at most 140 bytes 160 characters (7-bit character) 70 characters (16-bit Unicode)  SMS messages can also carry ringtones, pictures, operator logos, wallpapers, animations

8. 8 Applications of SMS  Person-to-Person Text Messaging  Provision of Information  Downloading  Alerts and Notifications Email, Fax and Voice Message Notifications E-commerce and Credit Card Transaction Alerts Stock Market Alerts Remote System Monitoring  Two-way Interactive Text Messaging Applications  SMS Marketing

9. 9 Basic concepts of SMS Technology  SMS Center: responsible for handling the SMS operations of a wireless network  Intra-operator SMS Messages: involves only one SMS center

10. 10 Basic concepts of SMS Technology  Inter-operator SMS message involves one or more SMS centers

11. 11 Basic concepts of SMS Technology  SMS Gateway: acts as a relay between the two SMSCs. It is needed when two SMSCs does not support a common protocol  An SMS message may need to pass through more than one network entity (e.g. SMSC and SMS gateway) before reaching the destination

12. 12 Basic concepts of SMS Technology  SMS Gateway

13. 13 SMS gateway protocols  HTTP/S API: used in the form of an HTTP/Internet Post  SMTP [E-mail to SMS]: allows messages that are sent via e-mail to be converted to SMS.  SMPP: suitable for customers who send large volumes of traffic  XML: XML over HTTP  FTP: Suitable for high volume messaging  COM Object API: Popular with windows-based developer, integrate SMS sending into their programs or ASP pages

14. 14 How to send SMS

15. 15 How to receive SMS

16. 16 Project architecture

17. 17 Project architecture  Web Browser: Running on client-side, it allows users log in and send SMS messages.  EVI (Enterprise Voice Integration) profile: contain the information of customers  SMS Gateway: an SMS gateway can be set up to handle the connections to the SMSCs  SMS Center: A SMS center (SMSC) is responsible for handling the SMS operations of a wireless network  Web Application: Running in the server-side, it handles requests from SMS users for sending and receiving SMS message

18. 18 Use cases

19. 19 SMS gateway providers  Criteria Criteria Cost for sending SMS messages Network coverage Protocols or interfaces supported API documents Number of free SMS messages or credits 2-way SMS messaging Support service

20. 20 SMS gateway providers  SMS Gateway Provider Research SMS Gateway Provider Research  Chosen SMS Gateway Provider Clickatell (http://www.clickatell.com)http://www.clickatell.com SMS2Email (http://www.sms2email.com)http://www.sms2email.com MXTelecom (http://www.mxtelecom.com)http://www.mxtelecom.com

21. 21 Project plan  Detail of the project plan Detail of the project plan

22. 22 References  http://www.developershome.com/sms/ http://www.developershome.com/sms/  http://www.clickatell.com http://www.clickatell.com  http://www.smsforum.net http://www.smsforum.net  http://www.wikipedia.org http://www.wikipedia.org

23. 23 Thank you