1. 1 Vendor Panel Updates

2. 2 Summary of Changes –Pending orders : Viewing and Action –List address modification –Process to Update AWB numbers –Processing Replacement shipment –Reports –Vendor Payable system : Payment on delivery

3. 3 Pending Orders The ‘Orders for the day’ option is being removed ‘Pending orders’ option will be used to see the orders received In ‘Pending Orders’ the date range of 30 days (order approved) can be selected The transactions which are ready for dispatch needs to be marked (check box) If one order has multiple transaction and if on that day you are shipping only one transaction please select only that transaction After selecting the transaction for dispatch, click the submit button On submitting, the transaction will not reflect in Pending orders A new window will open showing the ‘list address’ for the orders marked. The format of the file will be PDF and can be saved or printed.

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5. 5 List Address You will be able to print list address for transactions which are marked in the pending orders. List address can be printed for any of the following parameters – Orders approved for a date range (max 30 days); and By order type »All type »Express Orders »Delivery date orders »COD orders »Prepaid orders –For a particular order or transaction number The bar code on the list address will be of the transaction number. If there are 2 transaction in the same list address there will be 2 bar codes The list address will be in PDF format

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8. 8 AWB update –The AWB update will show only orders/transaction which are marked in the pending orders. –The AWB update will be for a date range of 30 days as against the current 15 days. –If transaction is Rediff Shipping then the status will have the following options –Pending (default) –Out of stock –No service –Order duplicated –Cancelled –If transaction is vendor shipping then the status should have the following options –Pending (Default) –Despatched –Delivered –Out of stock –No service –Order duplicated –Cancelled

9. 9 Instruction for AWB update For transactions on Rediff Shipping –While dispatching the product enter the AWB – Do not select any option from the dropdown in the status column –After entering the AWB numbers click on the submit button –The transaction for which the AWB is entered, the status will change to “ Handed over to courier” – All the other status post handing over to courier will be updated by the courier –The transaction will not be visible in the AWB update panel after the AWB is submitted. For Transaction on vendor shipping –Enter the AWB and select the relevant courier used from the drop down of courier –Select “despatched” in the status column –Update the status column to delivered as and when the product is delivered to the customer.

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13. 13 Sending Replacement Shipment This option will be used to only to send replacement to customer. Generate the list address for the order or transaction for which the replacement is being sent from the option ‘Replacement List Address’ The AWB for the replacement shipment should be updated in the ‘Replacement AWB update’

14. 14 Reports To check the status of transactions dispatched by you. The report will show you the latest status for the shipments dispatched by you This will be a read only report and no modification is possible

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16. 16 Vendor Payable Statement From 16th of Feb 2008 onwards, the payments will be made on the basis of the transactions which are marked as “Delivered”, whereas so far they have been made on the basis of the transactions marked as “Despatched”. The payment cycles will be as below: For orders delivered between 1st and 15th of the month, the payment will be released on 20th of the same month For orders delivered between 16th and 30th/31st of the month (28th or 29th for February), the payment will be released on the 05th of the following month Payment will be released only for orders delivered in the period The dispatch entry date will be the date in which the AWB number is entered If the transaction is done using Rediff shipping, the vendor needs to put in the AWB No and mark the status as ‘Handed over to Courier’. Subsequent to this the updates will be done by the courier. If the transaction is done using Vendors Own shipping, the vendor needs to put in the AWB No and mark the status as ‘Despatched’. After the order is delivered to the Customer, the vendor himself needs to mark the status of the order as ‘Delivered’.

17. 17 Other New Features Link to order Rediff Packing material online if you are using Rediff logistics Updated Standard Operating Procedure (SOP) will be available online Link to update your pick up address.

18. 18 Queries or Suggestion!!! Contact : 1. Manish Pai Email : manishp@rediff.co.inmanishp@rediff.co.in 2. Niraj Hedaoo Email : nirajh@rediff.co.innirajh@rediff.co.in Mobile: 9821143773