1. RAM INFORMATICS LIMITED
eMpowering eBusiness
Welcome to
The Participants of
eCOMPACT 2020 Training Program

2. Topics for this session
RAM Informatics - Corporate Profile
eCOMPACT An Overview
eCOMPACT Functions
User Management

3. RAM Informatics Ltd. The Profile….
Commencement of Business Operations in 1995
Listed in Mumbai & Hyderabad Stock Exchanges
SEI-CMM Level 5 and ISO Quality Certification
Promoted by Technocrats with rich expertise and experience in IT
Awarded Major eGovernance Projects of Andhra Pradesh.

4. Verticals / Domains Government e-Governance
Banking & Financial Services
Insurance
Manufacturing
Corporate Intranets / Extranets
eBusiness solutions

5. Service Offerings IT Consulting & Professional Services
Product Development
SmartBANKER Suite
AIM, Leader, Trade 2000
Software Development
Education & Training
System Integration
Platform Migration
IT enabled Services

6. Technology Focus Client Server n-tier architecture Internet / Intranet
Web Applications
Data Warehousing

7. Infrastructure Offices in
Hyderabad, Visakhapatnam, Chennai & Bangalore
Strong presence in the USA
State of the art software development facility
250+ technical manpower experience across various technology platforms

8. e-Governance Practice
Well established e-Governance Practice
Consultancy services on IT Strategy, Technology platforms, Implementation Roadmaps
Knowledge transfer to end users through well designed training programs
Competencies to map State’s IT policy with solution design
Implementation experience across various government departments

9. RAMInfo’s Credentials
Some of the e-Government Projects Executed

10. A one stop service delivery mechanism for all basic citizen services through Brick & Mortar centres called ICSC’s and Electronic delivery channels like Internet, Kiosks and ATM’s.

11. eSeva Objective ‘e’ for electronic ‘Seva’ for Service
Application of IT to offer Good Governance, improve quality and speed of service delivery to citizens.
‘e’ for electronic
‘Seva’ for Service

12. eSeva - Menu of Services
A. Government to Citizen (G2C)
Payment of Utilities Bills
Electricity bills
Water and sewerage bills
Telephone bills
Property Tax
Certificates
Registration of births / deaths.
Issue of birth / death certificates
Registration Department: Issue of encumbrance certificates.
Permits / Licences
Medical and Health Department: Renewal of Drug Licences.
Issue / renewal of trade licences.

13. eSeva - Services Contd...... Transport Department Services
(available at Banjara Hills Centre Only)
Change of address of a vehicle owner.
Transfer of ownership of a vehicle.
Issue of learner’s licences.
Issue / renewal of driving licences (non-transport vehicles0
Registration of new vehicles.
Transport department procedures.
Registration Department: Market value assistance.
Information

14. eSeva Services Contd...... Reservation
- Reservation of APSRTC bus tickets.
- HMWSSB: Reservation of a water tanker.
- Tourism: Reservation of tickets / accommodation.
Sale of passport application forms.
Receipt of passport applications
Receipt of applications for new telephone connections.
Registration Department: Sale of non-judicial stamps.
Registration Department: Document writing service.
Collection of small savings.
Other Services at eSeva Centres

15. Online Transaction Processing - OLTP
The project aims at horizontal integration of Government departments at mandal level which is the lowest unit of administration
There are 11 departments identified like Police, Revenue, Commercial Tax, Health, Education etc.
All the departments shall be computerized and then connectivity shall be established across the departments

16. OLTP Contd.....
Provision of Executive Information System to Mandal Revenue Officer - The Mandal Administrative Officer, District Collector and to Department Heads, Ministries and Chief Minister

17. Commercial Taxes Dept. Total Computerization of Commercial Department
The software covers the Circle Operations like Dealer registration, Receipts, Inspections, Assessments etc.
Checkpost operations like Vehicle Movement monitoring, Way bill management, Commodity movement, revenue collection etc.

18. CT Dept. - Contd.....
Division and Head Office Operations which mainly include consolidation of the data coming from circle offices and checkposts
Strong reporting and decision support systems being developed

19. Sales Tax Portal www.apvatonline.com Design and development of portal
Dealer Registration
Filing of Electronic returns
Electronic payments
Document management
Barcoded Waybills & Management
Department wide Intranet comprising of file movement and mailing

20. Andhra Pradesh State Road Transport Corporation
Designed and Developed complete Management Information System (MIS) using Oracle and Developer 6i
Extensive organization wide reports covering maintenance and traffic departments
The reports include
Earning per Kilometer
Occupancy Ratio
Route Analysis
Break down Analysis
Fleet utilization etc.

21. Multipurpose Household Survey
Developed Integrated Citizen Database across the state of Andhra Pradesh
Development of Unique Citizen Identity number for the citizens
Issue of
Birth
Caste and
Nativity certificates to the citizens
Developed on Oracle and Visual Basic

22. Janmabhoomi Information System
Janmabhoomi is one of the most successful social reconstruction programs taken up by Andhra Pradesh
Developed a comprehensive information system for
Capturing the details of programs at various parts of the state
Monitoring the progress of the programs
Budget allocation and spent details
Executive Information to the Chief Minister

23. RAMInfo’s Advantage
Rich domain, technical and implementation expertise and experience across business segments
ISO accredited quality policies and procedures in software development
Over 1500 man years of experience in implementation of projects across various technology platforms
Expertise in implementing complex and large eGovernment projects

24. RAMInfo’s Advantage Contd.....
Value addition across various stages of the Project Life Cycle
High quality and cost effective offerings through
Dedicated Offshore facilities
Strategic Partnerships with leaders in the industry
Strong commitment to serve beyond the customer expectations

25. Thank You

26. Government of ANDHRA PRADESH Commercial Tax Department
eCOMPACT 2020 .

27. eCOMPACT2020 Commercial Taxes Dept., Govt. of A.P.
Commercial Taxes form one of the major revenue for the Govt of A.P.
Taxes are collected as per the provisions of various Acts, mainly APGST, CST, APET,Professional Tax and APLT.
For the purpose of ease in tax administration the state is divided into 21 Divisions. A division office is divided into circles and circles into units.
There are 182 Circle offices and 404 Unit offices, in addition there are 48 Checkposts which monitor movement of commodities.

28. eCOMPACT 2020 Network Architecture SNC Data Center DNC City Circles
DO/Agg. point
Check post
Circle Office
DSC

29. Software Deployment Architecture
eCOMPACT 2020
Software Deployment Architecture
Data Center
Database server
Application server
Client

30. Data Flow Architecture
eCOMPACT 2020
Data Flow Architecture
HO Database server
Application server
Data Center
Division server
Client
Network fail over

31. Application Development
eCOMPACT 2020
Application Development
Front-end - Developer 9i
Middle-tier – Oracle 9i Application Server
Backend - Oracle 9i Database

32. eCOMPACT2020
An Overview

33. COMPACT 2020 eCOMPACT 2020 Circle Database Application at Circle
Developer 2000 ver. 1.3
Oracle 7.3 DB
Client Server
Offline data transfer to DO and HO through tedious process
eCOMPACT 2020
Centralized Database
Centralized Application
Developer 9i
Oracle 9i DB
Web Enabled
Automatic online data transfer between circle and HO

34. eCOMPACT2020
An Insight
eCOMPACT Computerized Tax Administration System
A Comprehensive Solution for Commercial Taxes Department
Operational at all pilot divisions and Circles
( Warangal & Abids )
Complete Integration of all levels Hierarchy - Checkpost-Circle-DC-HO

35. eCOMPACT2020 Objectives Automation of Manual Systems
Tracking down Tax Evasion
Accurate and Timely Analysis of Information
Integration between the different levels of hierarchy.
Increase in productivity
Strong MIS

36. eCOMPACT 2020 Highlights The Software handles Dealer Registration
Returns Filing and Collections
Auditing and Inspections
Forms management and Target Fixing
Waybill and entry pass handling
Comprehensive Reports at all levels

37. eCOMPACT Highlights
Immediate Verification of Dealer details at all check posts
Transfer of Check post data to HO online.
Efficient tracking system for finding out defaulters through investigative reports and thereby improving tax collection
Data availability at all levels to facilitate decision-making.
MIS
Platform : Oracle 9i and Developer 9i

38. eCOMPACT 2020 Product Modules
Circle Office Operations
Division Office Operations
Head Office Operations
Checkpost Operations
Dealer Service Centre

39. eCOMPACT 2020 Circle Office Operations
Circle office is the center of most of the activities of the dept.
This office directly interacts with the dealers for the collection of taxes.

40. eCOMPACT 2020 Circle Office Operations – Functions Handled by the Software
Dealer Data Maintenance
Registration
Renewal
Transfer
Cancellation
Returns Filing and Collections
Receipts and Accounting
Inspections
Contnd…

41. eCOMPACT 2020 Circle Office Operations – Functions Handled by the Software
Assessments
Demands
Refunds
Audit

42. eCOMPACT 2020 Circle Office Operations – Functions Handled by the Software
Summons
Incentives
Installments
Other Acts (Collection of Taxes from other acts)

43. eCOMPACT 2020 Circle Office Operations – Reports
Statistical Reports
Assessments Greater than 10 Lakhs
Demands Collections Balance (DCB)
Revenue Realized
Arrears list
Top Commodities
Top Dealers
Shop Inspections

44. eCOMPACT 2020 Circle Office Operations – Reports
Dealer Related Reports
Dealer Business
Dealer Partners
Dealer Sureties
Dealer Security
Printing of RC
Register of Dealers
Closed Dealers
Dealers not Renewed
Dealer Details / Dealer Commodities

45. eCOMPACT 2020 Circle Office Operations
Returns Related Reports
Tax Short paid
Turnover Tax
CPR Vs A2 Returns
Dealers Claiming Exemptions
Notices
Defaulters List
A2 Ledger
C6 Ledger
A2 Adjustments
VAT Revenue
Wrong Tax Rate

46. eCOMPACT 2020 Circle Office Operations
Receipts/Accounting Reports
Penal Interest on delayed Payments
Challan Printing
Daily Collection
Cheque Register
Pending Cheques
Bounced Cheques
Challan Posting Register

47. eCOMPACT 2020 Circle Office Operations
Demands/Refunds Reports
Other Reports
Vehicle/Shop Inspection
Purchase Vs GTO
Sales Vs GTO
Sales Vs NTO
Forms Issues Register
Forms Utilization Register
Mismatch Reports
Targets & Summons
Old Arrear Demands
Current Arrear Demands
Demand/Refund Notices

48. eCOMPACT 2020 Division Office Operations
The Divisional Office performs Administrative Functions. It Supervises and coordinates the functions of the Circle Office . It also acts as an interface between the field offices and the Head offices.

49. eCOMPACT 2020 Division Office Operations – Functions Handled by the Software
Target Fixation & Monitoring
Audit
Revisions
Inspection
Incentives to Dealers
Installments to Dealers
Transaction Matching

50. eCOMPACT 2020 Division Office Operations – Reports
Statistical Reports
Revenue Realized
Revenue from other acts
Arrears list
Top Commodities
Top Dealers
Shop Inspections
Assessments Greater than 10 Lakhs
Demands Collections Balance (DCB)

51. eCOMPACT 2020 Division Office Operations
Operational Reports
Analytical Reports
Form H Vs CVI Returns
C-Form Vs CP
Waybill Vs A2
Waybill Vs CP
F-Form Vs CP
Exemption Mismatch Reports
Returns Vs CP
Revision Register
Revision Issue Register
Dealer Incentive Details
Dealer Installment Details
Target Details

52. eCOMPACT 2020 Head Office Operations
The Head Office is the Apex body that supervises the overall operations of the Commercial Taxes Department.
The information concerning the different Circles, Dealers and Units, as well Check Posts is gathered by the Head Office for the Analytical study and Maintenance of Statistics.

53. eCOMPACT 2020 Head Office Operations – Functions Handled by the Software
Commodity Data Maintenance
Master Codes Maintenance
Fixation and Monitoring of Collection Targets
Office Data Maintenance
Consolidation and Analysis of data pertaining to
Dealers
Returns
Assessment Orders /Demands
Checkposts
Audit
Shop and Vehicle Inspection

54. eCOMPACT 2020 Head Office Operations – Reports
Master Reports
Commodity Purpose
Nature of Business
Security Codes
Status Codes
Treasury Codes
Return Types
Forms Codes
Account Heads
Exemption Codes
Incentives
Irregularity Codes
Elimination Codes

55. eCOMPACT 2020 Head Office Operations – Reports
Analytical
Reports
Operational
Reports
Progress Report on A2 Returns
Mismatch Transactions
Arrears
Ledgerization of Check Post Data
Form-H Vs CVI Returns
C-Form Vs Checkpost
Waybill Vs A2
Waybill VS Check Post
Check Post Analysis

56. eCOMPACT 2020 Head Office Operations – Reports
Statistical Reports
Revenue Realized
Arrears list
Top Commodities
Top Dealers
Shop Inspections
Assessments Greater than 10 Lakhs
Demands Collections Balance (DCB)
Vehicular Check

57. eCOMPACT 2020 Head Office Operations – Reports
Other Reports
GO’s Passed
Dealer Incentive Details
Mailing List
Data Transfer Reports

58. eCOMPACT 2020 Checkpost Operations
The Checkpost forms an integral part of the Sales Tax Administration System.
Checkposts are meant to monitor the movement of goods across the state.
Checkpost not only aim at preventing tax evasion, but they also provide useful information for vigilance and enforcement.

59. eCOMPACT 2020 Checkpost Operations – Functions Handled by the Software
Vehicle Monitoring and Issue of Entry/Transit Pass
Incoming Vehicles
Outgoing Vehicles
Processing of Vehicle data
Blacklisting of Vehicle
Classification of Vehicles
Inspections
Data Transfer

60. eCOMPACT 2020 Checkpost Operations – Functions Handled by the Software
Statistical Reports
Other Reports
Transit Pass
Overcheck
Consigner Wise Details
Consignee Wise Details
Vehicle Details
First Check-Incomming
First Check-Outgoing
Vehicular Traffic
Revenue Statement

61. eCOMPACT 2020 Legal Operations
The Legal Operations System deals with the legal requirements f the department. The Legal activities are handled at the following levels.
ADC (Appellate Deputy Commissioner).
STAT (Sales Tax Appellate Tribunal)
Addln. CCT (Additional CCT) .

62. eCOMPACT 2020 ADC Operations
The following Operations are handled by the Software
Admission of Application
Registration of Appeal Details
Dispatch of Hearing Notices
Record of Appeal Orders Passed
Request for Files of Disputed Assessments to the CTD
Important Reports
Pending Appeals
Disposed Appeals
List of appeal Orders PAssed

63. eCOMPACT 2020 STAT Operations
The following Operations are handled by the Software
Application entry
TA (Tribunal Appeals) Details Entry
TA Order Entry
TA Notices
Request for Files
Important Reports
TA’s Pending (Tribunal Appeals)
TA’s Posted for Hearing
TA’s for which Orders are Passed and Pending TA’s
Notices

64. eCOMPACT 2020 Addln CCT Operations
The following Operations are handled by the Software
Diary Entry
Revision Order Entry
Stay Requests
Revision/Stay Notices
Request for files
Important Reports
Revisions on a Hearing Date
List of Revisions Pending
List of Revision Orders Passed
List of Stays Pending /Granted

65. eCOMPACT 2020 User Management
Each CTD user shall be identified by unique User ID
Roles will be assigned to each user by Division office.
User management Software maps roles to eCOMPACT 2020 menu options (screens).
Users will be permitted to use only those eCOMPACT 2020 menu options which are enabled for them.

66. In Conclusion………...

67. Governance Today Complex procedures Elaborate hierarchies Insular
Regulatory mindset

68. Continuous Change….. Change as the only constant
In such a world, the Management's job today is to empower its employees and entrepreneurs to speed up.
Restructuring Information Technology to increase the speed of Tax Administration in CTD.

69. Continuous feedback……….
Empower eCOMPACT 2020 users by
Better communication between end users and decision makers.
Ensure Change Management System is in place.
Continuous process feedback more useful than year end review

70. Risk Taking
“If a department…has taken steps to identify risks…but something comes out of the blue which could not have been planned for and causes the project to fail, we should not be critical.” Source: Modernising Government, the NAO (National Audit Office) Response 1999, UK

71. Approach to innovation
Adopt an open-minded and supportive approach to innovation
Support well thought through risk taking and experimentation
Provide advice and encouragement to those undertaking innovation

72. Management Information
What is reported by Circle is seen by HO on real time basis.
No redundancy of data compilation.

73. In Conclusion Identify Problems Identify solutions
Make changes for process improvement.
Measure, report and review the benefit of process improvement across the Department.
Improve CTD Performance

74. Thank you