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Emotional Intelligence (EI) Kecerdasan Emosi

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1 Emotional Intelligence (EI) Kecerdasan Emosi
By Mudarwi, Feb 9th 2015

2 Dr. Travis Bradberry Dr. Travis Bradberry is the awardwinning coauthor of the #1 bestselling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, the world's leading provider of emotional intelligence tests and training, serving more than 75% of Fortune 500 companies. His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.

3 What is Emotional Intelligence (EI)
Dr. Travis Bradbery: Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results.

4 What is Emotional Intelligence (EI)
Dr. Travis Bradbery: Emotional intelligence is made up of four core skills that pair up under two primary competencies: personal competence and social competence.

5 What is Emotional Intelligence (EI)
Dr. Travis Bradbery: Emotional intelligence is made up of four core skills that pair up under two primary competencies: personal competence and social competence.

6 What is Emotional Intelligence (EI)
Dr. Travis Bradbery: The communication between your emotional and rational “brains” is the physical source of emotional intelligence. The pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience. However, first they travel through the limbic system, the place where emotions are generated. So, we have an emotional reaction to events before our rational mind is able to engage. Emotional intelligence requires effective communication between the rational and emotional centers of the brain.


8 Daniel Goleman Emotional intelligence (EI) is defined as the ability to identify, assess and control the emotions of oneself, of others and of groups. The concept of emotional intelligence began to emerge in the 1990s, with the publication of Daniel Goleman’s book ‘Emotional Intelligence’ in 1995 based on the work of psychologists Howard Gardner (Harvard), Peter Salovey (Yale) and John Mayer (New Hampshire) in the 1970s.  /

9 What is Emotional Intelligence ?
Emotional Intelligence is the ability to identify our own emotions and those of others, to self-motivate ourselves and know how to monitor our emotions and those of the people around us.

10 What is Emotional Intelligence ?
The emotional intelligence concept was introduced in the early 1990's by Daniel Golemen. It has captured a great deal of attention from practicing leaders and from organizations seeking to enhance the leadership abilities of their employees.  Emotional intelligence is having one’s ability to perceive and express emotions, understand and reason with emotions, and effectively manage with emotions. This goes not only for yourself, but with others.

11 Emotional Intelligence Statistic
By Dr. Travis Bradberry

12 Emotional Intelligence Statistic
Conducting validation research on the Six Seconds Emotional Intelligence Test (SEI), the research team assessed the importance of emotional intelligence as measured by the SEI. The international study assessed 665 individuals ranging in ages from 18 to 65, slightly more women than men, education from some high-school education to post-graduate degrees, and a wide range of occupations and levels from entry-level to executive.

13 Emotional Intelligence Statistic
Awareness is “Know Yourself” – accurately assessing emotional data. Management is “Choose Yourself” – consciously selecting emotional response. Direction is “Give Yourself” – purposefully applying emotion toward significance. In these three dimensions, analysis of 24,436 people from around the globe shows women have a slight edge in all three.  In the Know Yourself area, Ms. Average scores 1.8% higher than Mr. Average – but only 0.4% higher in the Choose Yourself area (see Figure 1: EQ and Gender, Overview).

14 Emotional Intelligence Statistic
According to – a leading provider of emotional intelligence – training, over 75% of the Fortune 500 companies use emotional intelligence training tools and 90% of top performers have high emotional intelligence.

15 EI, Leadership and Coaching
how-leadership-emotional-intelligence-and-coaching-fit-together-royalty-free-image/ leadershipeicoachingvenn/

16 Maslow's Hierarchy of Needs

17 Given two professionals with the same level of skills, expertise and IQ… what then would be the determining factor that will determine who is successful? – Emotional Intelligence. Think of emotional intelligence and IQ as an iceberg. You can only see the tip of it (which is one’s IQ), but no one can see the enormous body of ice below and this represent emotional intelligence. Being emotional intelligence is a surefire way to success not only in your professional career or business but also in every aspect of your life.

18 IQ, EQ and Personality

19 https://iammoulude. wordpress


21 Emotional Intelligence Mapping

22 Emotional Intelligence Mapping

23 Organizational Awareness Self-confidence Achievement Drive and
An examination of more than 300 top-level executives from fifteen global companies showed that six emotional competencies distinguished stars from the average. Influence Team Leadership Organizational Awareness Self-confidence Achievement Drive  and Leadership







30 Workplace Conflict Resolution
Adapted from Dreachslin and Kiddy, summarises common causes of conflict, and suggests certain styles that may be employed for the resolution of workplace conflicts:

31 Workplace Conflict Resolution
Workplace conflict resolution may be simplified by providing staff with the following: written contracts, written discipline and grievance procedures, and a detailed staff handbook. This documentation is not only a legal requirement, it is also an invaluable tool for ensuring that staff are clearly aware of their rights and responsibilities.

32 Workplace Conflict Resolution
All conflicts tend to have a high emotional content, and so emotional intelligence plays an important role when resolving workplace issues. Dreachslin and Kiddy [2] cite Daniel Goleman of the Consortium for Research on Emotional Intelligence. Goleman described the central components of emotional intelligence as: Self-Awareness (our own feelings) Self-Management (managing our emotions) Social Awareness (recognising other people’s feelings) and Social Skills (managing emotions in others).

33 An understanding of these factors can assist managers to: create trusting relationships, perform more effectively under pressure, make better decisions, and defuse potential workplace conflicts.

34 Emotional Intelligence Benefit

35 Emotional Intelligence Benefit






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