1. Teacher Koledinova A.A.

4. Always say good-bye before you hang up the telephone. Always use a pleasant voice when speaking on the telephone. Don’t speak on the telephone for too long. Hello, is this…..? Hello, may I speak to….? Good-morning, I’d like to speak to… Hello, this is…. Calling from…. Just a moment/ second, please. Could you speak up, please? Could you give …. A message, please? Could you ask…. To call me back, please? Would you like to leave a message? I’ll call you back. Thanks for calling back. I’m sorry, you have the wrong number. I’m sorry, I have the wrong number.

5. I’d like you to have this. This gift is for you. I’d like you to accept this gift as a small token of my appreciation.

6. All the best/ I wish you the best of everything. I wish you every success! Good luck! Break a leg! I wish you health, wealth, and happiness! Get will soon! Have a good trip! Thank you for your kind wishes. Thank you for your present. The same to you.

7. Hello! Good morning/ afternoon/ evening. Let me/ may I introduce myself. I’d like you to meet… Pleased to meet you./ Very nice to meet you. Nice to meet you.

8. I’d like to say good-bye. Perhaps, we’ll meet again sometime. I’m looking to seeing you again soon. Please, let me how you are. I won’t forget. I promise. So long. Bye. Take care. I hope to see you again soon. See you later. Have a good day.

9. Excuse me. How can I get to the National Gallery? Shall I take this road? Take this road. I is it far from here? Yes, it's quite a distance. How far is it? I should say about … eight blocks. Can I get there in about ten minutes? It'll take longer than that. Thank you very much. Not at all.