1. GroupWise Tips 07-28-04

2. Shortcut Keystrokes Create a new mail message CTRL + M Create a new phone message CTRL + SHIFT + P Create an appointment for others CTRL + SHIFT + A Refresh the screen F5

3. Shortcut Keystrokes Spell Check CTRL + F1 Display QuickViewer CTRL + P Create a task for others CTRL + SHIFT + T Create a note for others CTRL + SHIFT + R

4. Phone Messages You can use a phone message to send information about a phone call or an office visit. In GroupWise on the main menu click New, then Phone Message

5. Phone Message continued… The Phone To message screen will appear:

6. Working with Folders Creating a New Folder Cabinet To create a folder, first highlight the Cabinet icon. Right mouse click and select New Folder Create Personal Folder screen appears, be sure Personal folder is checked and click on the Next button. Enter the Name of the folder, you can move it down or up or left or right. When finished click on the Next button and then on the Finish button. Your new folder has been created.

7. Moving Messages into Folders You can move a message between folders by selecting the message and dragging it to a new location.

8. Deleting Folders If you find that you no longer need a folder, you can delete it. GroupWise enable you to select whether to delete only the items in folder or the items and the folder entirely. To delete a folder, highlight the folder you want to delete and choose Edit then Delete from the GroupWise main menu. Or, you can right mouse click on the folder and choose Delete from the menu. Under the Delete Options in the Delete Folder(s) dialog box, select Items Only or Folder(s) and Items and then click OK

9. Creating Color-Coded Categories GroupWise enables you to assign items to categories to help you organize the items in your GroupWise mailbox. There are four predefined categories: Follow-UpOrange Low PriorityLight Gray PersonalBlue UrgentRed

10. Assigning Categories to Mail Items Right mouse click on the email message Select Categories Select either: Personal Low priority Follow-up Urgent Removing email from a category, right mouse click on the email message, click categories, select the category name with the checkbox. This toggles the previous selection off

11. Work In Progress This is a handy feature if you have created an email message and you don’t have time to finish it. On the toolbar click on cancel. You will be prompted to Save changes to this item? Click Yes

12. Work in Progress continued… The Folders screen will appear. Save the file in the Work In Progress Folder By Clicking on OK At a more convenient time you can retrieve the email message from the Work In Progress Folder

13. Vacation Rule A vacation rule can send a reply that contains a text message you have entered to each sender that has sent you a message. It is HIGHLY recommended that you temporarily remove yourself from all ListServ’s before using a rule. Otherwise individuals who post a message to the ListServ will receive your vacation notice. This may not be appropriate for all ListServ’s.

14. Vacation Rule continued… In the GroupWise main menu choose Tools, Rules, then New. Name the rule Vacation In the When Even Is section, verify that New Item is displayed and that Received is checked to designate the receipt of a new item as the event that will trigger (activate the rule).

15. Vacation Rule continued… In the Item Types list, check Mail to apply the rule only to mail messages. In the Then Actions Are section, click Add Action to display the Add Action list. Select Reply, verify that Reply to Sender is selected, then click OK. In the message field, type your message. Click OK, then click Save. In the Rules dialog box, verify that the Going on Vacation rule is checked, then close the rules dialog box.