1. The Ethical Leader Within Mick Ukleja, Ph.D. President, LeadershipTraQ Six Essential Skills for Leading and Living The Ethical Leader Within

2. Teens View of Business Leaders 48% Unethical Ethical Unsure 39% 12% Source: Junior Achievement / Deloitte, Excellence Through Ethics 2005 Survey

3. Teens View of Business Leaders In the real world, successful people do what they have to do to win even if others consider it cheating. Source: 2004 survey conducted by the Josephson Institute of Ethics of 2,400 high school male athletes

4. Trust in the Sports World Source: 2004 survey conducted by the Josephson Institute of Ethics of 2,400 high school male athletes 30% of surveyed high school level male athletes approved of using a stolen playbook…

6. The Legacy…  Sarbannes-Oxley enacted  Americans have lost trust

7. Source: Trust Barometer Survey, Edelman Public Relations, 2003 Trust in Business European’s Trust has Eroded Trust in Government 43% 35% 25% 36% 20012003

8. Perception of Media Americans think that journalists are … Sloppier Less professional Less moral Less caring More biased Less honest about mistakes Generally more harmful to democracy …then they did in the 80s Source: Journalism.org, State of the Media survey, 2004

9. POLITICAL PARTIESLEGISLATURE Trust in Politics Political parties were perceived as the most corrupt institutions... legislature or parliament was second Source: Global Corruption Barometer, 2005

10. The Ethical Leader Within ACHIEVEMENT AFFILIATION POWER 19882005 Achievement Is On The Rise We’ve seen a steady increase in the degree to which achievement is a motive for managers and executives, while power as a motivation has dropped. Source: Roper Center for Public Opinion Research, University of Connecticut

11. The Ethical Leader Within 19972003 Creativity Is On The Rise, But … At the same time, public trust in big corporations has sunk as the relentless focus on results has led to unsavory behavior on the part of some executives. Source: U.S. Patent and Trademark Office PATENTS 189,536 68,315 11 7 Percentage of survey respondents expressing a great deal of confidence in big business

12. The Ethical Leader Within Rise in the Achievement Motive Coincides with Increases In … Economic Growth Innovation Cheating Cutting Corners -David McClelland The Achieving Society

13. The Dark Side of Goal Setting Professor Ed Lawler: If you make the carrot big enough and the target just into the unachievable range, people will be motivated to cheat.

14. The Ethical Leader Within “Everything that every effective leader does is sandwiched between action on the ground and reflection in the abstract. Action without reflection is thoughtless; reflection without action is passive. Every leader has to find a way to combine these two mind-sets—to function at the point where reflective thinking meets practical doing.” - Henry Mintzberg MIT Professor

15. The Ethical Leader Within Two Types of Leaders Transformational Leaders: –Getting the desired outcomes by encouraging personal change in the follower Transactional Leaders: –Getting desired outcomes by encouraging compliance using external resources as an exchange

16. The Ethical Leader Within Ethical Leadership Ethical Knowledge Ethical Courage Ethical Conduct Dr. Ned Hill, Dean of Marriott School of Management Brigham Young University - Codes, rules, knowing right from wrong - Execution in the midst of pressure - Behavior that aligns with knowledge

17. The Ethical Leader Within Embrace A Purpose

18. The Ethical Leader Within Embrace A Purpose “Point of view is worth 80 IQ points.” Marvin Minsky Professor of E.E. and C.S., M.I.T pioneer in artificial intelligence

19. The Ethical Leader Within Embrace A Purpose Former TYCO CEO, Dennis Kozlowski on his philosophy of hiring … Source: Business Week 2001 “The Most Aggressive CEO” “I hire them same as me -- smart, poor, and wants to be rich.”

20. The Ethical Leader Within Embrace A Purpose Enduring Success … Source: Laura Nash & Howard Stevenson “Just Enough: Tools for Creating Success in Your Work and Life” “A collection of activities viewed affirmatively by you and those you care about, now, throughout your life, and beyond.

21. The Ethical Leader Within Embrace A Purpose - Seneca The Roman Thinker “A sailor without a destination has trouble discerning a good wind from an ill wind.”

22. The Ethical Leader Within Thoughts For Today’s Students … Have a firm grasp on your personal values. –What are your non-negotiable values? In exploring your career opportunities: –What are the organization’s values? –How does the leadership live these values? –How does my boss live these values? Then ask yourself: –How do these answers compare with your personal values?

23. The Ethical Leader Within Embrace A Purpose Test Your Excuses

24. The Ethical Leader Within Test Your Excuses Ethics No lying No cheatingNo stealing Conduct No whining No complainingNo excuses - Coach John Wooden

25. The Ethical Leader Within Test Your Excuses “It’s not the first time you do something that gets you into trouble … it’s the second.” Source: The Film ‘Double Indemnity’ Actor, Fred MacMurray

26. The Ethical Leader Within The truth is incontrovertible. Panic may resent it. Ignorance may deride it. Malice may distort it but there it is. - Winston Churchill

27. The Ethical Leader Within Test Your Excuses Former WorldCom CFO, Scott Sullivan, to the court upon entering his guilty plea … “I know what I did was wrong. It was a misguided attempt to save the company.”

28. The Ethical Leader Within The Chicken Delight Story

29. The Ethical Leader Within Embrace A Purpose Test Your Excuses Harness Your Moods

30. The Ethical Leader Within What are some ethical dilemmas you have encountered as a student?

31. The Ethical Leader Within You let your moods harness you rather than you harnessing your moods Point: Harness Your Moods

32. The Ethical Leader Within Harness Your Moods The ability to read your own emotions and accurately assess your own personality The ability to keep destructive emotions under control Self-awarenessSelf-management

33. The Ethical Leader Within Harness Your Moods The relationship between pressure and ethical conduct … a study on traffic red light violations. 9% are committed by people on vacation 13% occur on the way home from work or school 24% occur on lunch hours when employees are doing errands or going out to eat 41% occur when drivers are on their way to school or work

34. The Ethical Leader Within Embrace A Purpose Test Your Excuses Harness Your Moods Insist on Integrity

35. The Ethical Leader Within Trust in Our Future Leaders 70% of surveyed undergraduate students admit to cheating Source: The Center for Academic Integrity, 2005

36. The Ethical Leader Within Insist on Integrity BeliefBehavior The Integrity Gap Matching our belief system to our actions (the external with the internal)

37. The Ethical Leader Within Insist on Integrity Psycho-neuro-immunology Growing in integrity strengthens our immune system.

38. The Ethical Leader Within Insist on Integrity Do The Right Thing … Do It Right … Do It Right Now! - The Bonita Bay Group

39. The Ethical Leader Within Insist on Integrity Winning with integrity isn’t easy … Winning without it is impossible.

40. The Ethical Leader Within Embrace A Purpose Test Your Excuses Harness Your Moods Insist on Integrity Cultivate Trust

41. What is Trust? Different than integrity Can be a feeling or a perception Natural Trust An assured reliance on the character, ability, strength or truth of someone or something.

42. The Ethical Leader Within Cultivating Trust Trust equals … Keeping simple agreements Doing no harm plus

43. Whom do we Trust? Most TrustedLeast Trusted Sources: Trust Barometer Survey, Edelman Public Relations, 2003 ; Trust Index, Golin / Harris, 2003; Editorial, Evening Standard 3/17/2004

44. The Ethical Leader Within Cultivate Trust Tylenol Incident of 1982 Primum non nocere = Above all, do no harm

45. 3 Types of Trust Personal Based on faith in person’s integrity 1 Expertise Relies on an advisor’s specific ability 2 Structural 3 Relative to roles, responsibility and ambition Source: Geography of Trust, Saj-nicole A. Joni, Harvard Business Review 3/04

46. Why is it Hard to be Trustworthy?  Credibility takes time to build… but can dissolve in an instant  Dual messages can devalue trust

47. Charles Handy’s 7 Rules of Trust Source: Charles Handy, Harvard Business Review TRUST… 1. is not Blind 2. needs Boundaries 3. demands Learning 4. is Tough 5. needs Bonding 6. needs Touch 7. needs Leaders

48. The Ethical Leader Within Cultivate Trust 2003 National Business Ethics Survey … Source: Ethics Resource Center Only 43% of employees with three years or less in companies report ethical/legal issues. 69% of employees with more than three years in companies report ethical/legal issues.

49. Repairing Broken Trust Figure out what happened Assess the damage Own up to the mistake Identify and communicate remedial actions Source: The Trusted Leader, Robert Galford & Anne Drapeau

50. The Ethical Leader Within Embrace A Purpose Test Your Excuses Harness Your Moods Insist on Integrity Cultivate Trust Self-differentiate

51. The Ethical Leader Within Self-differentiate Maturity equals … The willingness to take responsibility for your own emotional being and destiny.

52. The Ethical Leader Within Self-differentiate Two Driving Forces in Life The forces for togetherness The forces for separateness versus

53. The Ethical Leader Within Self-differentiate Field Theory Source: Kurt Lewin

54. The Ethical Leader Within Self-differentiate The Asch Study Source: Solomon Asch ABC Exhibit 1Exhibit 2

55. The Ethical Leader Within Talk about an experience in which you wished you would have acted outside of the emotional force field.

56. The Ethical Leader Within It is often easier to list the reasons for doing the wrong thing than for choosing to do the right thing. More often than not, the only reason for doing the right thing is that it is the right thing. - Marianne Jennings

57. Source: Fortune Magazine, 11/18/2002 “Temptation is all around us. An individual can be corrupted and if you are not careful and suspicious of your own strength, then you will fail.” “I truly believe my ability to keep shareholders’ faith in our company depends, in the end, not on whether I make the quarter, but on who I am, what my guiding principles are, my behavior.” Ethical Leadership is an Inside Job Dan Vasella:

58. The Ethical Leader Within - John Gardner “Leadership” “Values always decay over time. Societies that keep their values alive do so not by escaping the processes of decay, but by the powerful process of regeneration. To assist in that rediscovery is one of the tasks of leadership.”

59. The Ethical Leader Within mbrace A Purpose est Your Excuses arness Your Moods nsist on Integrity ultivate Trust elf-differentiate ETHICSETHICS

60. The Ethical Leader Within - Ukleja Center for Ethical Leadership Mission Statement “Equipping people with the transformational power of ethical leadership.”