1. YMCA of Regina Strategic Plan June 2013

2. Strategy Map Balanced Score Card Logic Models Outcomes YMCA Regina – Strategic Plan

3. YMCA Regina Strategy Map Mission : We are a charitable association, open to all, dedicated to enriching our community and individuals at every stage of life Vision: We will strive to be the premier values-based builder of health, leadership and personal development Values: Honesty Caring Respect Responsibility Inclusiveness Strategic Destination: May 2013 Excel at Processes Committed to People, Learning and Leadership Smart Stewardship C2 Build Healthier People C3 Strengthen Child Development C1 Improve individual & community capacity S1. Asset investment & renewal S2. Improve business processes Increase Our Community Impact Improve Operational Excellence EP1 Decrease Barriers to access EP4 Enhance Culture of Philanthropy EP2 Improve positioning as a charity P3. Improve Productivity and Staff Competencies P2. Improve staff engagement and culture P1. Increase, develop and train volunteers S3. Strengthen Financial sustainability EP3 Increase quality of programs & Services Inspire Happy Healthy Lives External Directions: Internal Directions: Our Community Outcomes effectively and efficiently leveraging our resources. through inspired and committed people… by delivering excellent programs and services… We build healthy communities P4. Board Governance S4. Improving risk management

4. Mission : We are a charitable association, open to all, dedicated to enriching our community and individuals at every stage of life Vision: We will strive to be the premier values-based builder of health, leadership and personal development Values: Honesty, Caring, Respect, Responsibility, Inclusiveness Strategic Destination: (TBD) YMCA Regina Strategy Map

5. C1 Improve individual & community capacity Definition: Regina communities support youth and their families to be healthy and socially responsible contributing members of their communities. The YMCA of Regina does this by being a trusted provider of employment, leadership, social and personal development programs. Intended Result: Increasing math & reading scores Increase in social support for youth Youth will find secure sustainable employment Engaged Community Partners for homelessness Measurement: VY Grade 1 and 3 will increase reading scores (on average)by 60% and math scores by 30% 95% of referred students will complete their stay with the program 66% of youth participants will find employment after completing program 8% of youth participants will return to school one additional funding partner for HPS 60% increase in community partners

6. C2 Build Healthier People Definition: Regina citizens are involved in healthy, values-based programming and make healthy active choices. Intended Result: Improve Membership Retention scores Increase physical activity with youth and their families Increase of perceived health Measurement: 70% quarterly retention rate 70% of youth participants and their families are adding physical activity to their lives 70% of participants regularly (3 times a week) attend HF program 50% of participants feel that their health has improved

7. C3 Strengthen Child Development Definition: Children have access to YMCA Childcare programs whereby they discover learning through creative and active play. Intended Result: Increase in pre-school literacy rate Increase physical activity for kinders & school age Measurement: 60% of participants will increase word use 70% of youth participants and their families are adding physical activity to their lives

8. EP1 Decrease Barriers to access Definition: Decrease barriers to access for all programs and services for both existing and potential new clients. Includes financial, location, physical, psychological, process, systems, services, retention, etc. Intended Result: New Comers regularly attend the YMCA to practice swimming skills (Open Door Society) Youth with disabilities are actively participating in programs on social skills and physical health Members with special needs gain knowledge of physical activity and healthy lifestyle Convenient program registration Community feels the YMCA is accessible to everyone regardless of financial standing Measurement: 15% increase in Adult swimming registration 70% of participants complete lesson and practice swimming on their own 60% of participants increase level of interaction with peers, staff and other members of the community 80% of participants are more physically active 80% of participants will show the ability to properly use fitness equipment 60% of participants independently regularly (3 times a week) participate in HF programs 10 - 15% online program

9. EP2 Improve positioning Definition: The YMCA of Regina is recognized as a leader in the community, a sought after partner & recognized as a worthy charity. Through enhanced communications processes that emphasizes our vision & mission, the community appreciates and understand the positive impact of YMCA programs & services. Community recognizes that all YMCA activities are charitable. Intended Result: Increase awareness of the YMCA has a charity Measurement: 5% increase in donations 25% increase in donation when membership is purchased 80% of members and participants know that YMCA is a charity 100% of staff know that YMCA is a charity 65% of members and participants feel that the YMCA has a positive impact on community and individuals

10. EP3 Increase quality of programs & Services Definition: Programs are impact driven, effective and meet the needs of participants, the expected goals & desired outcomes. We do this through developing an impact business case for each program & service and evaluating our outcomes. Intended Result: All YMCA programs are reflective and have an impact on and meet the needs of participants and community Membership experience (specific to health and social outcomes) are above national average YMCA Childcare Programs are interactive, created around goals and have outcomes which are developmentally appropriated and educational Measurement: 100% of strategic logic models have completed evaluation processes 5 BAU programs are identified and are evaluated for impact and quality 60% of members state that the YMCA has an impact on themselves or their community 90% of staff are trained in SAM increase in 10% on association SAM/EYE score on satisfaction and outcome measure 80% of staff are trained in Play to Learn increase of 10% on association score on Play to Learn Audit

11. EP4 Enhance Culture of Philanthropy Definition: The YMCA of Regina is committed to creating a culture of philanthropy through education, opportunities and partnerships. Our members, participants, and community appreciates and participates in philanthropic activities. Intended Result: Members and participants feel that it is beneficial to give to a charity and want to volunteer their time to help out a charity YMCA Staff and Board members demonstrate fundraising best practices and are successful fundraisers who educate and motivate others Measurement: 10% increase in member donation to a charity 10% of members have charities in their wills 70% of members and staff feel that donating to charities is important 3 staff and 2 board members attend NAYDO or other fundraising educational opportunities

12. P1 Increase, develop and train Volunteers Definition: The YMCA is seen as a worthy charity to volunteer for; where by volunteers feel supported and are given adequate training. Volunteers are recognized as helping our community grow stronger Intended Result: Members choose to volunteer for the YMCA and have a quality volunteering experience Volunteers and their skill development is tracked Measurement: Volunteer satisfaction increase by 20% 10% increase in philanthropy volunteers 80% of volunteers attend one training event/year 80% of volunteers have a profile on YMCA HR system – 100% of Volunteers have valid criteria

13. P2 Improve employee engagement & culture Definition: YMCA has a culture of teamwork - healthy, happy place to work. Staff are satisfied, engaged and have ownership over their work and work outcomes. Intended Result: Childcare staff feel engaged and apart of the YMCA YMCA staff are engaged and feel ownership over their work Measurement: A decrease of 10% in childcare sick time used 70% of childcare staff feel that they can solve problems on their own 60% of staff attend town hall meetings 75% of staff feel that they have ownership over their work 65% of staff feel like their opinions are valued

14. P3 Improve Productivity and Staff Competencies Definition: The right people, doing the right job, in the right way, at the right time. We ensure staff receive appropriate training to provide quality programs and services with timely and appropriate feedback. Intended Result: Each YMCA department has standardized performance review policies and procedures YMCA staff are given opportunities for training Staff are aware that they have an HR management team and know where to access information regarding YMCA policies and procedures Measurement: 80% of full time staff have training goals outlined in their yearly performance review 85% of YMCA Directors and Senior Directors attend association training 100% of YMCA policies and procedures are accessible to staff 80% of Directors and Senior Directors feel that they are supported when it comes to making HR decisions

15. P4 Board Governance Definition: Board to articulate the definition. Activities: Renewing Constitution & Bylaws Board evaluations, attendance, etc Board structure & committees Board Governance Intended Result: Review Bylaws & constitution Board Recruitment & training Committee structure Philanthropy development YMCA Canada Audit Measurement: Attendance Policy Annual Evaluation & improvement Plan

16. S1 Asset investment & renewal Definition: The YMCA is greener, energy efficient ; and engages in prudent preventative maintenance, continual safety management, and wise capital investments. Intended Result: The YMCA is greener and more efficient YMCA The YMCA has a Preventative maintenance plan The YMCA has a 5 yr Capital development plan (2012 - 2017) Measurement: 25% decrease in natural gas usage by Aug 2014 10 % decrease in towel usage 10% decrease in fitness machine downtime 100% of toilets, showers and sinks will have recorded inspections 50% of Capital Development plan is complete

17. S2 Improve business processes Definition: YMCA processes and systems are effective and efficient. YMCA engages in continuous process of improvement to leverage and maximize the use of its resources. E.g. IT services HR processes and system Accounting processes Membership and fundraising systems Business process collaboration e.g. with other YMCA Intended Result: YMCA has effective data on membership and program registration YMCA partners with other SK YMCA's to have efficient business processes Measurement: 10% new membership data for analysis Dev business plan for potential cost saving over 5 yr

18. S3 Strengthen Financial sustainability Definition: Generate revenue to sustain quality programs and services. Build funding sources to sustain the viability of the YMCA services and infrastructure. Through: Donors Grants Funding partners Services/programs revenues Intended Result: Partners recognize the YMCA as a potential partners and Corporate businesses donate to the YMCA Members include the YMCA in their Wills and Estates planning and view us as a charity Membership and program revenue is sustainable Measurement: 10% increase in partnership discussions 80% of partners feel the YMCA is a worthwhile partner 15 new Heritage Club members Membership and program revenue increased by 4%

19. S4 Improving risk management Definition: YMCA has a enterprise risk management (ERM) program that indentifies potential risks and establishes strategies to mitigate risk. This includes a risk registry of the key areas of risk and the risk the YMCA has prioritized to work on. Intended Result: YMCA has a Risk management registry YMCA meets YMCA Canada child protection registry Imagine Canada Accreditation Measurement: Improvement of top 3-5 priority risks decided by Board / Management 100% compliance for 2014 50% of standards completed for 2014