1. Hello Doncaster!

2. A New Partnership Virgin Trains East Coast brings together the transport experience of Stagecoach Group and the brand power of Virgin It’s about building on the achievements that East Coast made and the pride and high quality of the people who work in the business And it’s about recognising the heritage and history of an iconic route

3. It All Started On 1 March

4. A Little Help From Our Friends

5. Further, Quicker, Better Eight year franchise New fleet of 65 Super Express Trains to be introduced 2018 – 2020 25,000 extra seats More services, new destinations – Huddersfield, Middlesbrough, Sunderland Faster journeys, including 4hr London-Edinburgh £3.3bn Premium Payments

6. The Virgin Way £21m invested in existing fleet in first 2 years Improved onboard catering designed by local chefs Freshly cooked breakfasts More flexible seat reservation system Bean to cup coffee Improved onboard wifi Luggage hubs on Anglo-Scottish services Pre-ordered food delivered to your seat

7. Station to Station £25m investment Free station wifi New customer zones 500+ car parking spaces Car clubs & car sharing 50% increase in cycle storage First Class Lounge refresh Electronic info posters

8. People, Skills, Communities Red Track graduate training programme, new National Academy for Rail Professional Education, apprenticeship and schools partnership schemes Job trials scheme offering opportunities for young and unemployed people plus unique partnerships to support ex offenders and prevent re-offending by getting people into good jobs Major investment in developing people skills and achieving Investors in People Gold status Innovation Council to evaluate, prioritise and develop ideas New £3m customer and communities fund to provide opportunities for commercial, local community and meeting spaces at stations Explore using of First Class Lounges in the evenings

9. Where Do You Want To Go? December 2015 - new direct weekday service between Sunderland and London - extra weekday service between Stirling and London - extra Saturday service between Leeds and London May 2016 - extra weekday services between Edinburgh and London - extra Sunday service between Edinburgh, Newcastle and London

10. 2020 Vision Dramatic reduction in journey times between Leeds, Newcastle and Edinburgh to London in May 2020 Dec 2014 (north) No of trains FastestMay 2020 (north) No of trains Fastest London King’s Cross 75London King’s Cross 100 Peterborough5100:45Peterborough5200:40 Doncaster5401:34Doncaster5801:27 Leeds3302:11Leeds3701:58 York3601:48York4501:45 Darlington3102:17Darlington3102:13 Newcastle3102:47Newcastle4402:34 Edinburgh19*04:21Edinburgh2703:59 19.30 Kings Cross to Newcastle is extended to Edinburgh on Fridays, which increases Morpeth, Alnmouth, Berwick and Edinburgh calls by one

11. The Future Now Arriving