1. ETHICS—ESSENTIAL IN THE WORKPLACE
CHAPTER 2
CHAPTER 2
ETHICS—ESSENTIAL IN THE WORKPLACE

2. CHAPTER 2 ETHICS— ESSENTIAL IN THE WORKPLACE
The Administrative Professional
4/17/2017
CHAPTER 2 ETHICS— ESSENTIAL IN THE WORKPLACE
LEARNING OBJECTIVES
1. Recognize the importance of ethical behavior.
2. Explain the characteristics of an ethical organization.
3. Identify traits of an ethical employee.
4. Define steps necessary for ethical change.
5. Demonstrate a commitment to community involvement.
CHAPTER 2

3. Importance of Ethical Behavior
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Importance of Ethical Behavior
Recent scandals
Sarbanes-Oxley Act

4. CHAPTER 2
Business Ethics
Ethics—the systematic study of moral conduct, duty, and judgment

5. CHAPTER 2
Our Ethical Roots
Religion
Philosophy

6. Ethics—The Why Adherence of a moral course in turbulent times
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Ethics—The Why
Adherence of a moral course in turbulent times
Alignment of organizational behaviors with values
Integration of ethical guidelines with decision making

7. Characteristics of Ethical Organizations
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Characteristics of Ethical Organizations
Environmentally responsible
Internationally aware
Committed to diversity
Intolerant of race/ethnic discrimination
Intolerant of gender discrimination
Intolerant of age discrimination
Maintains a policy against sexual harassment

8. Characteristics of Ethical Organizations
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Characteristics of Ethical Organizations
CONTINUED
Provides for the physically challenged
Committed to the community
Respects the needs and rights of employees
Right to due process
Right to privacy
Establishes and lives organizational values
Maintains a safe and healthy environment
Smoking
Substance abuse

9. Characteristics of Ethical Organizations
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Characteristics of Ethical Organizations
CONTINUED
Provides an ergonomically sound environment
Lighting
Acoustics
Equipment and furniture
Honest
Visionary

10. The Ethical Administrative Professional
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The Ethical Administrative Professional
Accepts constructive criticism
Respects diversity
Aware of workplace politics
Respects others’ privacy
Honest
Dependable
Cooperative
Respects clients and customers

11. Factors Impeding Ethical Change
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Factors Impeding Ethical Change
Organizations are amoral
Organizational leadership is unethical
Values cannot be changed
Labels accurately describe individuals

12. Factors Supporting Ethical Change
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Factors Supporting Ethical Change
Practice new behaviors
Seek feedback
Provide rewards
Evaluate the effects of the ethical change
Recognize that ethical change is an ongoing process