1. Home Care Packages and Consumer Directed Care (CDC) Shona McQueen Branch Manager Department of Social Services

2. Home Care Packages and Consumer Directed Care (CDC)
Increased funding for Home Care Packages Programme
From 1 July 2015, all Home Care Packages will be offered on a CDC basis.

3. Defining CDC

4. CDC is not new
CDC was trialled in 2010/11 for two years across 1,000 Home Care Packages.
From 1 August 2013 all Home Care Packages allocated to providers have been offered on a Consumer Directed Care basis.
Since 1 August 2013 various support mechanisms have been available to the sector to assist with the transition to CDC.

5. Making CDC work for you
CDC provides an opportunity to reconsider the business and delivery processes in light of changing consumer expectations.
The way home care providers have arranged their business models for the introduction of CDC will change as their practices mature.

6. Case Study - CDC in action

7. Making CDC your business
A new way of doing business
Culture change and reorientation of service deliver.
Training staff to understand the philosophy of CDC.
Workforce are skilled in undertaking conversations with consumers that encourages and empowers them.
Administrative system that can provide consumers with an individualised budget and monthly income and expenses statement.

8. Making CDC happen How are we supporting consumers?
Booklets, peer education, checklists
How are we supporting providers?
Workshops, articles, webinars, learning modules and self assessment tools

9. Key upcoming dates Guide to Aged Care Law Updated by May 2015
DSS Website and FAQs
Continuous – May 2015
Evaluation Report of HCPs
Considered by Minister in May

10. Home care today www.homecaretoday.org.au
Home Care Today is funded by the Australian Government Department of Social Services. Visit: for more information.

11. FOR CONSUMERS Peer Education Sessions 435 across Australia in 2014-15
Extended to
Book through your local COTA
Your Guide to New Choices in Home Care
TRANSLATIONS
Arabic
Chinese Simplified
Chinese Traditional
Croatian
Greek
Hindi
Italian
Polish
Russian
Serbian
Vietnamese
Audio and plain text versions also available soon - Resources and checklists on website

12. FOR PROVIDERS
Organisational self-assessment for readiness to implement CDC
Learning modules for advisers/case managers
Financial aspects of CDC package and webinars
Investigation of legal issues in CDC implementation
Changes readiness workshops (2014) – DVD and summary of outputs available
Information, diversity and other resources, videos
Consumer engagement and co-production
Staff capability framework in development
Further webinars planned – marketing, goal setting

13. RESOURCES AVAILABLE ON THE WEBSITE www.homecaretoday.org.au
Register for the newsletter on the Contact Us page to receive regular updates

14. Evaluating Home Care Packages

15. The Future Vision for Community Care