1. Jordan-Webb - All Rights Reserved 1991-2003 Technology Supporting Distributed and Virtual Teams Overview Paul Collins Jordan-Webb (773) 463-2288 pcollins@jordan-webb.net pcollins@jordan-webb.net

2. Jordan-Webb - All Rights Reserved 1991-2003 Collaborative Team Activities (Iterative) n Ideation n Organization n Analysis n Evaluation n Integration n Exploration n Proposition n Decision

3. Jordan-Webb - All Rights Reserved 1991-2003 n Work harder! –Establish a new team –Schedule a major 5-day workshop –Re-organize calendar to fit in this meeting –Book 5-day trip –Incur 5 days of travel expenses –Spend more time away from your “real” job Conventional Response to the Need for a Collaborative Decision

4. Jordan-Webb - All Rights Reserved 1991-2003 Conventional Planning Scenario (Face-To-Face) n Phase I (face-to-face, synchronous) –Orientation + Ideation + Organization –Analysis + Evaluation n Phase II (face-to-face, synchronous) –Ideation + Organization –Analysis + Evaluation n Phase III (face-to-face, synchronous) –Integration of Phases I & II + Exploration n Phase IV (face-to-face, synchronous) –Exploration + Proposition n Phase V (face-to-face, synchronous) –Proposition + Decision + Closure

5. Jordan-Webb - All Rights Reserved 1991-2003 n Work smarter! –Establish a virtual team –Schedule 1-day workshop –Schedule synchronous, distributed meetings to fit calendar –Book 1-day trip –Incur 1 day’s travel expenses –Spend time at your “real” job and on the project Today’s Response to the Need for a Collaborative Decision

6. Jordan-Webb - All Rights Reserved 1991-2003 Today’s Planning Scenario (Distributed + Face-To-Face) n Phase I (distributed, synchronous) –Orientation + Ideation + Organization –Analysis + Evaluation n Phase II (distributed, asynchronous) –Ideation + Organization –Analysis + Evaluation n Phase III (distributed, synchronous) –Integration of Phases I & II + Exploration n Phase IV (sub-grouped, distributed, asynchronous) –Exploration + Proposition n Phase V (face-to-face, synchronous) –Proposition + Decision & Closure

7. Jordan-Webb - All Rights Reserved 1991-2003 Group Support Technology for Virtual and Distributed Teams n Optimal Utilization of People - Your Most Valuable Resource –Helping Individual Time Management –Supporting Knowledge Management n Optimal Utilization of Time - A Non-Renewable Resource –Reducing Cycle-Time and Expense –Enhancing the Ability to React to Change n Support for Collaborative Decision-Making –Bridging Time & Place Constraints –Providing Structure & Group Memory n Better Outcomes –Asking Better Questions –Getting Better Answers

8. Jordan-Webb - All Rights Reserved 1991-2003 n Context for out-of-the-box planning –Envisioning or creating group processes that do not exist within our current frame of reference n Current State –Difficult to coordinate individual schedules for face-to-face sessions –Expensive and time consuming to convene teams for multiple days n Desired State –Easy setup for distributed sessions while minimizing face-to-face sessions –Team collaboration from convenient places at convenient times n Bridging the Gap –Enabling facilitators and planners to design new processes that “distribute” certain activities across time and place boundaries when: such activities might not necessarily require a face-to-face interaction time constraints make face-to-face interaction impossible budgetary constraints make face-to-face interaction impractical “Out of the Box” Planning for Virtual and Distributed Teams

9. Jordan-Webb - All Rights Reserved 1991-2003 Participants join from a common workspace or from their own workspace at a mutually agreed upon time or at a time convenient to their own schedule Participants join from a common workspace or from their own workspace at a mutually agreed upon time or at a time convenient to their own schedule Leader Virtual Group Technology Support (Synchronous or Asynchronous, Same or Different Time - Different Place)

10. Jordan-Webb - All Rights Reserved 1991-2003 Next Steps & Action Items n We’d like to learn more about your Organization n Perhaps we can be of assistance n Please contact Paul Collins at: –pcollins@jordan-webb.netpcollins@jordan-webb.net –(773) 463-2288