1. Information Needs @R&D Setup: Role of Information Professional Dr. (Mrs.) Poornima Narayana Head, Information Center @ National Aerospace Laboratories (NAL) Bangalore 560017 INDIA “Library Day” Central Machine Tools Institute Bangalore INDIA 9 th August 2010 1CMTI-09-08-10

2. 2 INFORMATION  First mantra “Right information to Right users at the Right time”  Second Mantra “Effective, Exhaustive, Dynamic & almost instantaneous” CMTI-09-08-10

3. 3 INFORMATION EXPLOSION  Increase in Information Explosion  Subject Information on the size  Libraries/Information Centres Advent  Advent of E-resources  Birth of Electronic/Digital Information Centers CMTI-09-08-10

4. 4 INFORMATION PROFESSIONALS Indexer Bibliographer Network Operations Director Reference Librarian Digital Images Coordinator Curator Usability Specialist GIS Librarian User Services Consultant Government Information Specialist Metadata Specialist System Engineer Disaster Recovery SpecialistBusiness Intelligence Specialist Risk Assessment Specialist Electronic Data Librarian Digitization Project Manager Educational Technologist Programmer Graphic Designer Computer Operations Director CMTI-09-08-10

5. 5 INFORMATION PROFESSIONALS Electronic Text Librarian Editor Information Security Officer Business Process Analyst Document Delivery Specialist Digital Video Specialist Systems Developer Database Administrator Digital Repository Coordinator Publisher Relations Specialist Permissions Coordinator Cataloger Information Architect Chief Technology Officer Library Management System Director Electronic Resources Librarian Copyright Office Director Conservator Desktop Support Administrator Web Designer Course Management System Director Identity and Access Specialist Digital Archivist CMTI-09-08-10

6. Where do I seek Information? Where do I get Right Books (Documents)? Where do I get satisfactory results? Where do I analyse Research Results? How to reach out to the resources of related discipline? How do I satisfy my query? User Expectation

7. 7 RESPOND TO USER EXPECTATIONS CONTENT ACCESS CONVENIENCE NEW CAPABILITIES COST REDUCTION PARTICIPATION INDIVIDUAL PRODUCTIVITY INDIVIDUAL CONTROL ORGANIZATIONAL PRODUCTIVITY CMTI-09-08-10

8. 8 THE SHIFTING CONTEXT OF THE INFORMATION ORGANIZATION Customization Openness Self Service Mutability Productivity Usability CMTI-09-08-10

9. 9 THE SHIFTING CONTEXT OF THE INFORMATION ORGANIZATION Assessment Marketing Strategic Action Business Plan Competition Resource Development CMTI-09-08-10

10. 10 CHANGING ROLES OF THE INFORMATION ORGANIZATION Consumers Intermediaries and Aggregators Publishers Educators R&D Organizations Entrepreneurs Policy Advocates CMTI-09-08-10

11. 11 THE SHIFTING VISION OF THE INFORMATION ORGANIZATION Legacy Infrastructure Repository Portal Enterprise Public Interest CMTI-09-08-10

12. 12 CORE SERVICES TO USERS Information Acquisition Information Synthesis Information Navigation Information Dissemination Information Discovery Information Interpretation Information Presentation Information Understanding Information Archiving CMTI-09-08-10

13. 13 BUILD THE NETWORK CONNECTIVITY RELIABILITY CAPACITY PERFORMANCE SECURITY NEW APPLICATIONS CMTI-09-08-10

14. 14 BUSINESS REENGINEERING PRODUCTIVITY MANDATE INTEGRATION OF FUNCTIONS DISTRIBUTION OF WORK AND SERVICES CUSTOMIZATION OPEN SOURCE PARTICIPATE IN ENTERPRISE SYSTEM DEVELOPMENT CMTI-09-08-10

15. 15 BUILD CONTENT MANAGEMENT PORTALS CONTENT TYPES CONTENT DELIVERY METADATA CONTENT WORKFLOW EXTENSIBILITY PORTAL AS INTEGRATOR PORTAL AS REAL-TIME PROCESSER CMTI-09-08-10

16. 16 BUILD THE DIGITAL LIBRARY QUALITY = CONTENT + FUNCTIONALITY PUBLISHED/LICENSED CONTENT PRIMARY CONTENT OPEN WEB CONTENT INSTITUTIONAL CONTENT MULTIMEDIA CONTENT INTEGRATED SERVICES SOFTWARE TOOLS CMTI-09-08-10

17. 17 Archive as RepositoryHOLD Archive as PersistenceACCESS Archive as CurationSECURE Archive as Steward CARE Analog Digital Conversion Born Digital Disaster Preparedness PRESERVE AND ARCHIVE THE CONTENT CMTI-09-08-10

18. 18 ENABLE/INTEGRATE WEB 2.0 AND 3.0 SOCIAL NETWORKING COLLECTIVE INTELLIGENCE PERMANENT BETA AUTHORSHIP REVOLUTION SOFTWARE AS SERVICE/NOT PRODUCT ARTIFICIAL INTELLIGENCE/EXPERT SYSTEMS CMTI-09-08-10

19. 19 ENHANCE THE RESEARCHER EXPERIENCE Personal Advancement/Recognition Contributions to Scholarly Literature High Quality Instructional Experiences Work on Innovative Projects Collaboration with Interesting Colleagues Financial Compensation Remuneration for Own Work Excellent Laboratory, Library and Technology Support Opportunities to Experiment with Technology CMTI-09-08-10

20. 20 SUPPORT THE NEEDS OF BIG SCIENCE MASSIVE DATA UNSTRUCTURED DATA/CURATION EXTRACTION DISTRIBUTION COLLABORATION VISUALIZATION SIMULATION CMTI-09-08-10

21. 21 TRANSFORM SCHOLARLY COMMUNICATION THE URGE TO PUBLISH CRISIS IN SCHOLARLY PUBLISHING ROOTS OF DYSFUNCTION ELECTRONIC STRATEGIES NEW ECONOMICS/COMPETITION QUALITY ASSURANCE PERMANENT ARCHIVING CMTI-09-08-10

22. 22 ADVANCE THE OPEN REVOLUTION OPEN SOURCE OPEN STANDARDS OPEN ARCHIVES OPEN DESIGN OPEN LINKING OPEN COURSEWARE OPEN KNOWLEDGE OPEN ACCESS CMTI-09-08-10

23. 23 ADVANCE THE REPOSITORY MOVEMENT DISCIPLINE REPOSITORIES INSTITUTIONAL REPOSITORIES DEPARTMENTAL REPOSITORIES INDIVIDUAL REPOSITORIES HARVESTING REPOSITORIES NATIONAL REPOSITORIES PUBLISHER REPOSITORIES CMTI-09-08-10

24. 24 ADVOCATE THE INFORMATION POLICY AGENDA INTELLECTUAL FREEDOM PRIVACY CIVIL LIBERTIES EDUCATION PROGRAMS RESEARCH PROGRAMS INTERNET DEVELOPMENT TELECOMMUNICATIONS GOVERNMENT INFORMATION APPROPRIATIONS WORKFORCE POLICY CMTI-09-08-10

25. 25 FIGHT THE COPYRIGHT WARS INTERNATIONAL AGREEMENTS NEW LAWS AND LEGISLATION COURT CASES TRADE AGREEMENTS LICENSING USE GUIDELINES DIGITAL RIGHTS MANAGEMENT OWNERSHIP OF COPYRIGHT CMTI-09-08-10

26. THROUGH EXPANDING COLLABORATION HOPE POWER ACTION QUALITY 26CMTI-09-08-10

27. 27 EXPECTATIONS FOR THE INFORMATION PROFESSIONAL Commitment to Rigor Commitment to Research and Development Commitment to Assessment and Evaluation Communication and Marketing Skills Political Engagement Project Development and Management Skills Entrepreneurial Spirit Resource Development Skills Leadership/Inspirational Capacity Deep Subject or Technical Expertise CMTI-09-08-10

28. 28 QUALITIES FOR INFORMATION PROFESSIONAL Clear Sense of Mission Self Vision Base of Knowledge Strategic Positioning Continuous Improvement CMTI-09-08-10

29. 29 HOW DO WE FEEL? Anxious - an abnormal and overwhelming sense of apprehension and fear Disrupted - interruption of normal course or unity, thrown into disorder Chaotic - state of utter confusion, unpredictability in the behavior of complex systems “Our age of anxiety is, in great part, the result of trying to do today’s jobs with yesterday’s tools.” Marshall McCluhan “One of the litmus tests is that a disruptive technology enables a larger population of less skilled people to do things that historically only an expert could.” Clayton Christensen The Innovator’s Dilemma “Chaos often breeds life, when order breeds habit.” Education of Henry Adams CMTI-09-08-10

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31. 31 EXPECTATIONS FOR THE INFORMATION PROFESSIONAL Commitment to Rigor Commitment to Research and Development Commitment to Assessment and Evaluation Communication and Marketing Skills Political Engagement Project Development and Management Skills Entrepreneurial Spirit Resource Development Skills Leadership/Inspirational Capacity Deep Subject or Technical Expertise CMTI-09-08-10

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33. 33 SOME BASIC QUESTIONS Are the information fields changing and coming together? Are they growing in importance and impact? How can potential workers learn about information careers? How can employers more effectively find workers? How can academic training programs grow in quality and thrive as they meet needs of students and society? How does accreditation fit into these issues? CMTI-09-08-10

34. 34 MANAGE IDENTITY AND SECURITY INTENSITY OF THREAT NETWORK EFFICIENCY SYSTEM OPERATIONS DATA INTEGRITY AND PROTECTION IDENTITY THEFT CMTI-09-08-10

35. 35 ENHANCE THE LEARNER EXPERIENCE TECHNOLOGY UBIQUITY WEB-BASED SERVICES TECHNOLOGY SANDBOX PRIVACY SPACE SUPPORT SERVICES INFORMATION FLUENCY POST-GRADUATE ACCESS CMTI-09-08-10

36. 36 RETHINK SPACE PLANNING AND IDENTITY TROMPE L’OEIL SPACE LIBRARY USE TRENDS TECHNOLOGY AS CATALYST LEARNING SPACE SOCIAL SPACE COLLABORATIVE SPACE FLEXIBILITY AND ADAPTABILITY CMTI-09-08-10

37. 37 ESTABLISH A RESEARCH AND DEVELOPMENT AGENDA CREATION OF NEW KNOWLEDGE LABORATORY FOR EXPERIMENTATION MAGNET FOR NEW SKILLS POTENTIAL FOR CAPITALIZATION/TECH TRANSFER SUPPORT FOR DECISION MAKING ORGNIZATIONAL RISK TAKING FEDERAL, FOUNDATION AND CORPORATE INVESTMENT CMTI-09-08-10

38. 38 EXPECTATIONS FOR THE INFORMATION PROFESSIONAL Commitment to Rigor Commitment to Research and Development Commitment to Assessment and Evaluation Communication and Marketing Skills Political Engagement Project Development and Management Skills Entrepreneurial Spirit Resource Development Skills Leadership/Inspirational Capacity Deep Subject or Technical Expertise CMTI-09-08-10

39. 39 DEVELOP NEW RESOURCES Success ≠ Resource Allocation Success = Resource Attraction FUNDRAISING RESEARCH GRANTS TECHNOLOGY TRANSFER LEASE OF SPACE SALE OF PRODUCTS SALE OF SERVICES RECOVERABLES/FEES CO-INVESTMENT CMTI-09-08-10

40. 40 DEVELOP THE WORKFORCE RECRUITMENT STRATEGIES ROLE OF PROFESSIONAL EDUCATION EMPLOYMENT STRATEGIES DEVELOPMENT STRATEGIES RETENTION STRATEGIES LEADERSHIP DEVELOPMENT/SUCCESSION PLANNING FERAL PROFESSIONALS/SOCIALIZATION ISSUES MUTUALISM/INTER-PROFESSIONAL RELATIONSHIPS CMTI-09-08-10

41. 41 PREPARE FOR ACCOUNTABILITY AND ASSESSMENT INSTITUTIONAL EXPECTATIONS GOVERNMENT/FUNDER MANDATE MEASURES OF USER SATISFACTION MEASURES OF MARKET PENETRATION MEASURES OF SUCCESS MEASURES OF IMPACT MEASURES OF COST EFFECTIVENESS SYSTEM DESIGN FOR USABILITY CMTI-09-08-10

42. 42 INDIVIDUAL’S RELATIONSHIP TO THE MEDIUM Physicality Geography Psychology Sociology Cognition CMTI-09-08-10

43. 43 SUCCESSFUL PARTNERSHIPS KEY MECHANISMS Self-Analysis Personal Chemistry Compatibility Benefits/Opportunities Strategic Integration Tactical Integration Operational Integration Interpersonal Integration Cultural Integration CMTI-09-08-10

44. 44 SUCCESSFUL PARTNERSHIPS KEY CRITERIA Individual Excellence Importance Interdependence Investment Information Sharing Integration Institutionalization Integrity CMTI-09-08-10