1. 1 Improving Team Performance within ESOP’s By Michael Culbertson Project Engineer, PTTECH 4/21/06

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3. 3 Considerations for Improving Team Performance Cultivate the Culture Cultivate the Culture Employee Empowerment Employee Empowerment Risk Taking Risk Taking Collaboration Collaboration Success Sharing Success Sharing Business Systems Approach Business Systems Approach

4. 4 Improving Team performance by: Cultivating the Culture We have a large percentage of knowledge workers.We have a large percentage of knowledge workers. We use “The Seven Habits of Highly Effective People” to convey the kind of organization and culture we want to preserve.We use “The Seven Habits of Highly Effective People” to convey the kind of organization and culture we want to preserve. “Increasing Human Effectiveness” seminar“Increasing Human Effectiveness” seminar New Employee Survey.New Employee Survey. By leadership.By leadership.

5. 5 Improving Team performance by: Employee Empowerment Excellence-By-Objective The topics develop the employee, are proactive in nature and benefit the company by building a better employee. It’s classic win-win.The topics develop the employee, are proactive in nature and benefit the company by building a better employee. It’s classic win-win. Employees need ownership of the projects entrusted to them.Employees need ownership of the projects entrusted to them. The overall focus is career building for the employee and relationship building for the supervisor.The overall focus is career building for the employee and relationship building for the supervisor.

6. 6 Improving Team performance by: Risk Taking Define and minimize the risks. Define and minimize the risks. The statistics indicate that 90% of new products fail in the markets they are intended for. The statistics indicate that 90% of new products fail in the markets they are intended for. People need permission to fail once in awhile or they will not try new things. People need permission to fail once in awhile or they will not try new things. Focus and improve on what they can do well. Focus and improve on what they can do well.

7. 7 Improving Team performance by: Collaboration Opinions are more easily expressed in a leaner organization.Opinions are more easily expressed in a leaner organization. PT Tech collectively meets with all of its employees every two weeks, via a luncheon, paid for by the company.PT Tech collectively meets with all of its employees every two weeks, via a luncheon, paid for by the company. Lunch meetings are a time to praise employees that have worked in earnest to achieve desired company outcomes, even if they have failed in doing so.Lunch meetings are a time to praise employees that have worked in earnest to achieve desired company outcomes, even if they have failed in doing so. All regularly scheduled meetings generate meeting notes stored in shared company directories.All regularly scheduled meetings generate meeting notes stored in shared company directories.

8. 8 Improving Team performance by: Success Sharing Employees participating in the ESOP have signed on for “success sharing”.Employees participating in the ESOP have signed on for “success sharing”. 4 years ago, we informed employees we planned to start a new venture…the idea was suggested by an employee. 4 years ago, we informed employees we planned to start a new venture…the idea was suggested by an employee. One way we promote team performance is through a reward system aimed at patenting of new products. In our company’s history, we’ve been granted 21 patents.One way we promote team performance is through a reward system aimed at patenting of new products. In our company’s history, we’ve been granted 21 patents.

9. 9 Improving Team performance by: Playbook Approach (opens up communications) –ISO 9001-2000 implementation helped us to create a “playbook” for Engineering –For Engineering, ISO procedures helps in communication.

10. 10 Design Plan Worksheet

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12. 12 Resource List –“The 7 Habits of Highly Effective People”, Stephen R. Covey –“Increasing Human Effectiveness”, Managing Asset Potential, SueThomas@MAPotential.com SueThomas@MAPotential.com