1. GSA Transportation Management Program
Citi® Integrated Freight Processing (3PPS)
April 2011
Strictly Private and Confidential

2. Table of Contents 1. Citi Global Transaction Services 2 2.
GSA and Citi Partnership 5 3.
Citi Transportation Payment Solution (3PPS) 9 4.
Demonstration 15
Citi Global Transaction Services
GSA and Citi Partnership
Citi Transportation Payment Solution (3PPS)
Demonstration

3. 1. Citi Global Transaction Services
Simplify Your World
1. Citi Global Transaction Services

4. Global Solutions Provider to Public Sector, Corporates and Financial Institutions
Page Title too Long
Vital Statistics as of December 2010
Payments
Receivables
Liquidity
and Investments
Information Services
Securities and Fund Services
Commercial
Cards
Trade
Clients (Including Subsidiaries)
65,000
Countries
104
Average Liability Balances
$353 billion
Assets Under Custody
$12.6 trillion
Assets Under Administration
$.5 trillion
Daily Value Processed
$3+ trillion
Products
50+
Regional Processing Centers 10
Total GTS Staff
23,288
FY10 Revenue
$10.0 billion
4Q10 Revenue
$2.6 billion
Citi's Global Solutions: Payments, Trade, Commercial Cards, Securities and Fund Services, Information Services, Liquidity and Investments and Receivables.
Vital Statistics as of December 2010
Clients (Including Subsidiaries)
65,000
Countries
104
Average Liability Balances
$353 billion
Assets Under Custody
$12.6 trillion
Assets Under Administration
$.5 trillion
Daily Value Processed
$3+ trillion
Products
50+
Regional Processing Centers 10
Total GTS Staff
23,288
FY10 Revenue
$10.0 billion
4Q10 Revenue
$2.6 billion 2
Citi Global Transaction Services 4 4

5. Partnering with the Federal Government
Page Title too Long
Largest Federal Government Commercial Card provider
Largest Document Processing provider for US Treasury for all non-tax forms (e.g. US Passport applications)
Key electronic document processing provider for US Cash for Clunkers Program
Largest Cross-border payments provider
Application Development and Support for US Treasury Collection Channels (OTC and Mail Channel)
Higher Education
Non-profits
Federal
Government
State/Local
Quasi Gov’t Agencies
Int’l Organizations
Citi’s Public sector is one of the fast growing parts of GTS.
Largest Federal Government Commercial Card provider
Largest Document Processing provider for US Treasury for all non-tax forms (e.g. US Passport applications)
Key electronic document processing provider for US Cash for Clunkers Program
Largest Cross-border payments provider
Application Development and Support for US Treasury Collection Channels (OTC and Mail Channel)
Public Sector Team
Service
Technology
Market Management
Product
Operations
Account Management 3
Citi Global Transaction Services 5

6. Leadership in Transportation Payment Solutions
A Proven Transportation Payment Network …
$18 billion Payment Flow
Scalable Transaction Processing
15.8 million invoices
100 million small pack waybills—valued at over $18 billion
Global Solution Reach and Redundancy
14 currencies
270 “buyers”, 15,000 “sellers” worldwide
99% Up-time
Public Sector and Commercial Focused
… Battle Tested in the Federal Government
Process Improvement
DFAS reduced manual transportation invoices by 95%
Data Driven Strategic Sourcing
Reduction of PPI
“e” solution that interfaces well with legacy systems
Government processing
Proven integration capabilities with legacy systems
Front end order systems
Back end ERP systems
Carrier systems
A proven Transportation Payment Network
$18 billion Payment Flow
Scalable Transaction Processing
15.8 million invoices
100 million small pack waybills—valued at over $18 billion
Global Solution Reach and Redundancy
14 currencies
270 “buyers”, 15,000 “sellers” worldwide
99% Up-time
Public Sector and Commercial Focused
Battle tested in the Federal Government
Process Improvement
DFAS reduced manual transportation invoices by 95%
Data Driven Strategic Sourcing
Reduction of PPI
“e” solution that interfaces well with legacy systems
Government processing
Proven integration capabilities with legacy systems
Front end order systems
Back end ERP systems
Carrier systems 4
Citi Global Transaction Services

7. 2. GSA and Citi Partnership
Delivering a Best in Class Transportation Solution
2. GSA and Citi Partnership

8. 3PPS Provider Within GSA’s Transportation Program
Existing
TSPs file rates with GSA
Customer shops rates and books
Consolidate to optimal mode
Pickup and Delivery
Integrated Tracking
Proof of Delivery
New
Future
Procure Rates
Rate Shopping and Booking
Shipment Optimization
Shipment
Execution
Visibility and Tracking
Shipment Confirmation
Field Operations
Back office Operations
3PPS
Management Reporting
3PPS
Customer Performance
TSP Performance
Claims Processing
Post pay Audit
3rd Party Invoice Discounting
Prepay Audit
Self Invoice to TSP
3PPS provides:
Post pay audit- end to end audit support
3rd party invoice discounting- IFF collection and Invoice Payments
Prepay audit – match/auto approve
Self invoice to TSP – reduce time and errors
Customer KPIs lower costs, improve performance
TSP KPIs and selection feedback
File and Track Claims
Support end-to-end audit
IFF collection and Invoice Payments
Match/ Auto Approve
Reduce time and errors 5
Simplify Your World 8

9. Citi and GSA Partner on Integrated Freight Solution
Agency Participation
Agency Customers
GSA’s direct relationship
JV, Visa and US Bank
Commercialization of PowerTrack
PowerTrack brand is dissolved
Requires “Sponsor Banks” to offer platform to buyers/sellers
Leading Technology Platform
Transportation Expertise
Proven client boarding process
Provides comprehensive solution
A Syncada Sponsoring Bank
Project Management
Marketing/Agency Adoption
Performance Management
Citi and GSA Partner on Integrated Freight Solution
Syncada
JV, Visa and US Bank
Commercialization of PowerTrack
PowerTrack brand is dissolved
Requires “Sponsor Banks” to offer platform to buyers/sellers
Leading Technology Platform
Transportation Expertise
Proven client boarding process
Citi
Provides comprehensive solution
A Syncada Sponsoring Bank
Project Management
Marketing/Agency Adoption
Performance Management
GSA Carriers
GSA Carrier Onboarding
8,500 Transportation Carriers 6
Simplify Your World

10. 3PPS Blends Leading Technology with Best in Class Service
Page Title too Long
Syncada, Industry Leading Technology
Dedicated Account Management at all levels
Dedicated Project Management Discipline
Federal Agencies
GSA Carriers 7
Simplify Your World

11. 3. Citi Transportation Payment Solution (3PPS)

12. The 3PPS Delivers Benefits to Both Agencies and Carriers
3PPS Benefits
Customer
TSP
Streamlined Invoice-to-pay Cycle 
Third-party Receives Invoices (Reduced Workload)
Eliminate Redundant Steps in Work Processes
Eliminate Data Errors Single Point of Data Entry
Full Audit Trail of Transactions to all Parties
Improved Financial Controls (Workflow, Alerts)
Consolidated Bills/Payments (Reduced Workload)
Early Payment on Invoice
Efficient IFF Collection and Loss Prevention
Common User Interface
Multiple Integration and Processing Options
Centralized Reporting and Analytics
Integrates with GSA TMSS/TMS/Agency Systems
Agency Rebate Incentive for Early Bill Payment
3PPS Benefits
Streamlined Invoice-to-pay Cycle
Third-party Receives Invoices (Reduced Workload)
Eliminate Redundant Steps in Work Processes
Eliminate Data Errors Single Point of Data Entry
Full Audit Trail of Transactions to all Parties
Improved Financial Controls (Workflow, Alerts)
Consolidated Bills/Payments (Reduced Workload)
Early Payment on Invoice
Efficient IFF Collection and Loss Prevention
Common User Interface
Multiple Integration and Processing Options
Centralized Reporting and Analytics
Integrates with GSA TMSS/TMS/Agency Systems
Agency Rebate Incentive for Early Bill Payment 9
GSA and Citi Partnership

13. Citi® Integrated Freight Processing
GSA Transportation
Other Buyers
GSA Agencies
Other Carriers
GSA Carriers
Trading Partners
Sponsor Implementation
Brand Marketing
Network Rules
Training Services
Help Desk
Data Exchange and Data Processing
Product Development and Management
Settlement Services
Technical Operations
Joint venture between Visa and US Bank
Headquartered in Minneapolis
Operations in Asia, Canada, Europe and the USA (global staff 500+)
Processed over $20 billion US in invoices in 2009
260+ buyers (Fortune 2000 companies and government)
16,000+ suppliers
Customer service in 22 languages
Local payments in 47 countries in 15 currencies
Serve 300+ Fortune 2000 & most large Federal Government Agencies
Governed by Network Rules that apply to all participants in the network
IP: Extensive global patent and trademark portfolio
40 patents issued across multiple jurisdictions
Over 80 additional patent filings pending
Sponsor Bank 2
Sales and Marketing
Client Management
Sales and Marketing
Client Management 10
GSA and Citi Partnership 13

14. Automating the Invoice Lifecycle for Shippers and Carriers
Consolidate Manual Processes through Automation
Complete invoice data and image capture
Electronic workflow and approval process for all invoices
Automate the audit and G/L assignment process
Electronic payment process
End-to-end financial reconciliation at the transactional level
Consolidate Manual Processes through Automation
Complete invoice data and image capture
Electronic workflow and approval process for all invoices
Automate the audit and G/L assignment process
Electronic payment process
End-to-end financial reconciliation at the transactional level 11
GSA and Citi Partnership

15. Agency Shipper and Carrier Actions
Submit BOL, Orders, Tariff, etc.
Approve Carrier invoice
Auto or Manual
Receive Consolidated Invoice from Citi
Single Payment to Citi
Incentive for early payment
Reporting and Analysis
Submit Invoices
Electronic or Paper
Receive payment
Average 5 days from invoice
Reporting and Analysis
Shipper Actions:
Submit BOL, Orders, Tariff, etc.
Approve Carrier invoice
Auto or Manual
Receive Consolidated Invoice from Citi
Single Payment to Citi
Incentive for early payment
Reporting and Analysis
Carrier Actions:
Submit Invoices
Electronic or Paper
Receive payment
Average 5 days from invoice 12
GSA and Citi Partnership

16. Complete Process Flow Shipper Carrier 1—Orders for Goods or Services
3a—Reference Doc Audits (e.g. bol, orders, tariff)
Carrier
2—Invoices (electronic or paper)
4—Invoice Approval
6—Consolidated Invoice
5—Payment and/or Detailed Remittance across Multiple Buyers
3b—Audit
1—Orders for Goods or Services
2—Invoices (electronic or paper)
3a—Reference Doc Audits (e.g. bol, orders, tariff)
3b-Audit
4—Invoice Approval
5—Payment and/or Detailed Remittance across Multiple Buyers
6—Consolidated Invoice
7—Single Payment
8-Analysis
7—Single Payment
8—Analysis 12
GSA and Citi Partnership

17. Dedicated Account Management at all Levels
Citi Solution Network
GSA
Buyers (GSA Customers)
Sellers (TSPs)
Dedicated Support
GSA Account Manager
Buyer/Seller Account Manager
Account Representative
Account Coordinator
Customer Service Team
24x7 general inquires support
Escalations Flow
Dedicated Account management at all levels.
Citi Solution Network: GSA, GSA Customers (Buyers), TSPs (Sellers).
Dedicated Support for GSA Account Manager and Buyer/Seller Account Manager (Account Representative and Account Coordinator) from Citi Solution Network.
24-7 Customer Service Team support.
Support Services Team: Rating, Data Exchange, Desktop and Technical Infrastructures, Development and Testing, Product Feedback.
Support Services Team
Rating, Data Exchange, Desktop and Technical Infrastructures, Development and Testing, Product Feedback 13
GSA and Citi Partnership

18. Managing the Agency and Carrier On-boarding Process
Coordinated Communication
Implementation Manager
Overall Project Manager
Division Point of Contact
Project Manager (PMO)
Agency
Account
Management
Product
Technology and
Capabilities
Legal and
Compliance
Customer
Service
Operations
Coordinated Communication between:
Citi’s Implementation Manager and Agency’s Division Point of Contact
Citi’s Project Manager (PMO) and Agency’s Overall Project Manager
Dedicated Project Manager
Dedicated implementation managers
Citi Project Manager and Implementation Managers regularly meet
Dedicated Project Manager
Dedicated implementation managers
Citi Project Manager and Implementation Managers regularly meet 14
GSA and Citi Partnership

19. Visit us at our booth for a demonstration15
Delivering a Best in Class Transportation Solution

20. efficiency, renewable energy & mitigation
Citi believes that sustainability is good business practice. We work closely with our clients, peer financial institutions, NGOs and other partners to finance solutions to climate change, develop industry standards, reduce our own environmental footprint, and engage with stakeholders to advance shared learning and solutions. Highlights of Citi’s unique role in promoting sustainability include: (a) releasing in 2007 a Climate Change Position Statement, the first US financial institution to do so; (b) targeting $50 billion over 10 years to address global climate change: includes significant increases in investment and financing of renewable energy, clean technology, and other carbon-emission reduction activities; (c) committing to an absolute reduction in GHG emissions of all Citi owned and leased properties around the world by 10% by 2011; (d) purchasing more than 234,000 MWh of carbon neutral power for our operations over the last three years; (e) establishing in 2008 the Carbon Principles; a framework for banks and their U.S. power clients to evaluate and address carbon risks in the financing of electric power projects; (f) producing equity research related to climate issues that helps to inform investors on risks and opportunities associated with the issue; and (g) engaging with a broad range of stakeholders on the issue of climate change to help advance understanding and solutions.
Citi works with its clients in greenhouse gas intensive industries to evaluate emerging risks from climate change and, where appropriate, to mitigate those risks.
efficiency, renewable energy & mitigation
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© 2011 Citibank, N.A. All rights reserved. Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world.
© 2011 Citigroup Inc. All rights reserved. Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world.
© 2011 [Name of Legal Vehicle] [Name of regulatory body.] All rights reserved. Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world.
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