1. Difficulty in Communication: Too many levels – too slow No clear strategy – problems communicating Write a collective reflection on grassroots issues and publish it on elearning-europa info Local, national and European level Unclear definitions Communication Knowledge sharing – not keeping it to yourself

2. Inspiration Expert Groups Good Ideas – expertise doesn’t filter down Look to companies and be inspired by their approach ‘Pligris walking tour’ to Brussels collecting people on the way - lobby At the end of project, discussion board on what went well, what could have gone better Pressure to perform due to co- financing – cost to institutions Training Funding – not just research Good co-ordination and strategy of project Take of rules and regulations from the leaders – keep it simple/let them work

3. ISSUES Not enough is known about the ways different institutions work Resistance to the EU Bureaucracy an lack of flexibility in EU programmes Takes time to try methods – but time is money More flexibility in a second-lime procedure for altering projects once they’re approved Scepticism towards E- learning E-learning: Minority interest Financial barriers to participation in projects Multicultural Issues

4. ACTIONS Politicians and policy makers need to be made aware of issues from the ‘ground up’ Process of project development has to be more user based

5. STUDENTS Think about different learning types Students as customer – opinions can change policy? Student organisations – ‘fluid bodies’ E-learning: An added pressure Out of little things come something big – put the smaller things together (e.g. wikis) see the big picture and also the grassroots Partnerships, pressure from below - the students want what they have seen somewhere else. Student bodies as a driving force

6. ADVICE Attitudes: learn from each other by doing small projects. Collaborate, respect, shared values Definition of unified quality standards for primary, secondary and university studies in Europe The people at the European commission are accessible and they want to know what issues are at grassroots level Benchmarking should be effective if it is done Definition of standards/quality for EU projects New insights need to be: communicated and applied Role for national or NGO’s to support proposal writing Commercial partners need to be included to ensure dissemination We need an umbrella for local and EU initiatives