1. Chapter 20: Improving Your Own Effectiveness Creating Effective Organizations

2. Career Progression and Skill Mix Entry Level Top Management Conceptual and Human Relations Skills Technical Skills Skill Mix for Success

3. The Johari Window OTHERS KnownUnknown SELF KnownOPENHIDDEN UnknownBLINDDARK

4. Professional Career Stages: Central Activities, Relationships, and Psychological Issues in the Four Career Stages Stage I Stage II Stage III Stage IV Central Activity HelpingLearning Following directions Independent contributor TrainingInterfacing Shaping the direction of the organization Primary Relationship ApprenticeColleaguesMentorSponsor Major Psychological Issues DependenceIndependence Assuming responsibility for others Exercising power

5. Improving Your Own Effectiveness Self Awareness 1.Who am I? 2.What are my strengths and weaknesses? 3.What principles/values guide my behavior?

6. Improving Your Own Effectiveness Priorities and Goal Setting What goals do I have in the following areas? 1.Personal Goals 2.Occupational/Career Goals 3.Family Goals 4.Church/Spiritual/Religious Goals

7. Improving Your Own Effectiveness Time Management What percentage of your time do you spend in the following activities (Total should equal 100%): 1.Sleep 2.Job 3.Recreation (watching TV, sports, etc.) 4.Spiritual/Religious Activities 5.Education (classes/studying) 6.Personal Development 7.Family Activities 8.Social Activities 9.Other If you are not using your time the way you would like, what changes should you make?

8. Improving Your Own Effectiveness Stress Management 1. What are the typical stressors that you encounter? 2. What stress management techniques should you be using to reduce stress in your life?

9. BYU MBA SURVEY 2002 Men Women Weekly work hours50 46 Weekly work hours50 46 Overall job satisfaction88% 85% Overall job satisfaction88% 85% #1 risk factor for leaving 23% 42% #1 risk factor for leaving 23% 42% (work family balance) Average Income$121k $112k Average Income$121k $112k

10. BYU MBA SURVEY: % Reporting “Too Little” Men Women Exercise74% 77% Exercise74% 77% Sleep47% 54% Sleep47% 54% Spiritual Time69% 73% Spiritual Time69% 73% Personal Recreation79% 75% Personal Recreation79% 75% Family Recreation 62% 42% Family Recreation 62% 42%

11. BYU MBA SURVEY: Frequency of Activities/Week Men Women Read With Children3.0 4.5 Read With Children3.0 4.5 Work with Children2.4 3.5 Work with Children2.4 3.5 Interact with children1.7 3.3 Interact with children1.7 3.3 after school Help children w/homework 1.8 2.8 Help children w/homework 1.8 2.8 Make Dinner 2.0 5.4 Make Dinner 2.0 5.4 Put Children to Bed 3.8 5.5 Put Children to Bed 3.8 5.5