1. Team #1 Week 4/11 – 4/15 Service Manager Kyuu Lee Line Manager Summer Pettus Production Manager Jason Cherney “Great things are accomplish with good planning and not quite enough time.” ~ Unknown

2. Mission Statement Our team will work together to give our guests the best possible experience by providing friendly and efficient service and quality food as we follow and maintain our norms as well as the goals of The Restaurant at Kellogg Ranch.

3. Quality and Friendly Service

4. Quality Food

5. A taste of the Mediterranean

6. Manager’s Special Greek Salad – A traditional Greek Salad served with kalamata olives and crumbled feta cheese Chicken Kebab – Skewered marinated chicken grilled to perfection served over a bed of Mediterranean rice. Baklava – Filo dough layers filled with a walnut stuffing Glazed with our homemade syrup.

8. Objectives Achieve a Manager’s Special sales percentage of at least 35% of total food sales during our management week. We will measure our quality of food and service to ensure consistency by collecting comment cards from at least 80% of all guests. To ensure an open communication line among our staff and manage in a professional manner by doing a start-stop- continue on Tuesday’s debriefing and a follow up on Friday.

9. Marketing Plan and Tactics In-House o Table Tents o Set up and display on tables during management week o Food Display o Set up and display everyday in Foyer o Scripts by Servers o Decorations

10. Marketing Plan and Tactics Community o Resident Halls and Campus o Flyers at the Collins School o Flyers to Faculty o Marquee o Email to Collins Student

11. Sales Forecast MonTueWedThuFriTotal Date11-Apr12-Apr13-Apr14-Apr15-Apr Banquets 46 KHP 20 PDR66 A La Carte 4570407060285 Guest Count 4570867080 351 Average Check 11.35 11.6811.35 11.43 Daily Sales 510.75794.501004.62794.50908.00 4012.37

12. 35% of total sales from Manager’s Special Total Expected Sales = $4,012.00 0.35 x 4,012.37 = 1404.00 Total sales of Manager’s Special from total food sale = $1,404.00 Sales Forecast

13. Occurrences Affecting Volume Campus Events – Currently no events are scheduled during management week. Rain - Unpredicted weather

14. Other Day-Part Team Expectations Will be working directly with Lesley, Ben, and Ernie, because they are the management team for that week. Help dinner with any banquet setups or food preperations. – On Thursday April 14, there is a banquet for 60 guests.

15. Expected Outcomes/Conclusion As the first team to manage we understand that we will face many challenges. With the hard work and dedication of our management team and all of you, we hope that we will be able to accomplish our goals as well as the goals of the RKR. We understand that everyone will be nervous, but just remember that this is a TEAM effort and we will all be helping each other out. Please do not hesitate to ask us questions or for help. We are really looking forward to being your management team for week one and working with you all!! See you in Spring!