Mission Statement, Management Philosophy Goals and Objectives
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Presentation on theme: "Mission Statement, Management Philosophy Goals and Objectives"— Presentation transcript:
1 Mission Statement, Management Philosophy Goals and Objectives What are Objectives &What do they do?
2 IntroductionThe team will present a statement of philosophy. It may include a team mission statement or other statement that helps frame the week.The team will present a list of goals and objectives for the week. These are your targets to accomplish. The team will state how these goals and objectives relate to the 3 RKR goals.The remainder of this Management Plan will include the strategies and actions that your team will undertake to accomplish the goals and objectives.Goals and Objectives should be Specific, Measurable, Achievable, Realistic, and Time-Bound.
3 ObjectivesTo Be Successful You Will Need to Have a Mission Statement and Set Objectives for Your Project.By the End of This Session You Will Be Able to:Create a Mission StatementSet Objectives
4 Mission StatementA Mission Statement describes your unique purpose during your management week. It captures what qualities your team wants to develop, accomplish, and contributions your team wants to make.
5 Mission Statement - Guide A mission statement becomes a guide for your management week, inspiring you to make decisions that will best help you you reach your goals and fulfill your vision.The Mission Statement should be narrow enough to give direction and guidance to everyone in the business.Large enough to allow the business to grow and realize its potential.Must be realistic, achievable, and brief.And, it should capture the essence of an organization without being so vague that it could apply to every other organization too.
6 Sound Business Practice Whether you have just launched a new business, want to smooth out some bumps within your existing organization, or want to take your existing business/organization to the next level, you need to implement sound business practices. Publishing a Mission Statement IS a Sound Business Practice.
7 A Focused TeamWithout a Mission Statement an organization will flounder and pull in different directions.Employees must be clear about business intent if you want a team that's focused on the priorities.This is another great example of where "more is less". The more time that goes by without formally developing and publishing the organizational Mission Statement, the less likely one could focus and position their team to achieve the desired next level of success.
8 Positive ResultsSome of the positives that can result from establishing a Mission Statement are:Greatly improved business focusEveryone has the same corporate/organizational image - no misunderstandingsEnhances the professional perception of your businessFosters a team oriented environmentEnhances employee moraleHelps attract and retain the best people
9 Where to Start? Write down ideas for your mission statement. Describe how you want to manage/operate [your management week]Don’t worry if it is not perfect, this is just your first draft.
10 Helpful SitesWhat should our mission statement say?Principles of Strategic ManagementHow to Draft a Mission StatementWork Place Tool Box
11 What are objectives?Objectives are statements of desired outcomes or expectations“Managing Without Objectives Is Like Taking A Trip Without Knowing The Destination”
12 Objectives Are Necessary “Objectives Are Necessary If Performance Results Influence Company Survival & Growth” Peter Drucker
13 What Do Objectives Do? Focus Attention Justify Reasons for Orders People, Money, EquipmentJustify Reasons for OrdersProvide a Planning BaseGive DirectionProvide DataIndicate Problems
14 FEATURES OF A GOOD OBJECTIVE CAN BE DONEWRITTENCAN BEUNDERSTOODSPECIFICCURRENTFLEXIBLEA GOOD OBJECTIVE
15 Example (bad) “The Restaurant Will Receive Few Complaints Next Month.” Unclear - How many is few - not measurableInterpreted differently by different supervisorsA vague Goal
16 Example (Good)“The hotel will achieve 85% room occupancy in the next quarter.”Clear –Measurable –Attainable (?)
17 Management by objectives COMPANYPLANSDEPARTMENTAL& INDIVIDUALMANAGERS’PLANSIMPROVEMENTPLANSCONTROL OFINFORMATIONREVIEWMEETINGS
18 Setting Objectives What is to be accomplished Who is responsible How will it beaccomplishedTheOBJECTIVEWhen is it to beaccomplished
19 How do you start setting objectives? Be RealisticSometimes resources are not availableConcentrate on what is importantNot all objectives have equal importancePrioritize
20 How do you start setting objectives? Ask relevant questionsYou must know exactly what is to be accomplishedHow, When, Who & WhyBe results orientedBe clear with your goals & communicationKnow what exactly you want to achieve
21 How do you start setting objectives? Assign responsibilityGive specific responsibility for assignment areasFix time framesSet deadlines for results to be achieved by
22 How do you start setting objectives? Measure & MonitorEvaluate & compare - seek / give feedback - revise plan if necessary - develop future objectives & plans
23 Are there different types of objectives? YES - many….???
24 Strategic Objectives Long range objective planning Deal with cost controlsBudgets,ProfitabilityMarket decisionsMade by top executives usually
25 Tactical objectives Short range objective planning Deal with routine tasksOften part of supervisors’ job
26 How do you start setting objectives? Qualitative objectives- Relating to standards & quality (+/-)- Hard to measureQuantitative objectives- Relating to production achievements- Easier to measure
27 Qualitative and quantitative objectives again can split into: Decision oriented objectivesIf a decision is made to remedy a particular problem - that will determine objectivesRoutine objectivesRelate to everyday work operations – concerned mainly with routine / repetitive jobs
28 Qualitative and quantitative objectives again can split into: Creative objectivesInvolve new ideas, applied in a creative or flexible way to enhance productivity, profitability or bothPersonal objectivesSpecific goals you seek to accomplish in your own work
29 Relate Objectives to RKR Goals Goals of the Restaurant at Kellogg Ranch:1. Exceed Guest Expectations2. Provide Total Support to Your Staff3. Manage the Business Professionally