1. Welcome!

2. Agenda for today 09h00 – 09h30Welcome and registration 09h30 – 10h45Consumerization of IT 10h45 – 11h00Break Woodpecker & ParrotEagle 11h00 – 12h15CEBP (Communication Enable Business Processes) using Lync 2010 How to build a private cloud to enable an Elastic Datacenter with Microsoft Technologies 12h15 – 13h15Sandwich break Woodpecker & ParrotStork 13h15 – 14h30Migrating to SharePoint 2010Developing for the cloud 14h30 – 14h45Break 14h45 – 16h00Bing Maps brings location data to life 16h00 – 17h00Closing drink

3. Announcing: Demo Day Date: Wednesday, June 1st Timing: 9.00 – 17.00 Topics: – How to diagnose Application Problems – Azure: developing, testing, deploying and monitoring cloud applications – Not your grandmothers atlas: use Bing Maps – PC Management with Cloud Services and Windows 7 – How to find the Needle in your SharePoint Haystack FAST – How to take your business applications to a higher level using Lync – Getting things done in Outlook…. More info: www.circleofinsight.bewww.circleofinsight.be

4. Feedback form Peter.Hendrickx@microsoft.com

5. Consumerization of IT Microsoft in the Enterprise Jurgen Van Duvel Business Group Lead – Windows Commercial Microsoft

6. Once Upon a Time… People used PCs to get things done. SECURE & RELIABLE IT’s role was to make sure things worked right. The boundaries between work and life were clear.

7. PCs, devices, apps. Fun. Choice. Ways to get things done. Connected. All the time... f What Changed? More…

8. Life and Work Are Becoming Indistinguishable At home… At work… And anywhere in between

9. People’s Expectations at Work Are Changing So I can work the way I want to work My PC  Work from home PC  Bring your own PC My PC  Work from home PC  Bring your own PC My devices  Smartphones  Slates & tablets My devices  Smartphones  Slates & tablets My apps  Social networking  Cloud apps My apps  Social networking  Cloud apps

10. Consumer Experience Enabling people to work the way they want, anywhere and with any device What Is IT’s Challenge? Manage access to information across devices: Email/calendar Documents Business applications Enable the enterprise with social capabilities: Technology experiences similar to Skype, LinkedIn, etc. Integration with Facebook, Twitter, etc. Consumer Experience Enabling people to work the way they want, anywhere and with any device Consumer Experience Enabling people to work the way they want, anywhere and with any device Enterprise Requirements Maintaining security, privacy, control, compliance Consumer Experience Enabling people to work the way they want, anywhere and with any device Consumer Experience Enabling people to work the way they want, anywhere and with any device Consumer Experience Enabling people to work the way they want, anywhere and with any device Enterprise Requirements Maintaining security, privacy, control, compliance

11. Reality Check How many BeLux employees want free choice of Smartphones? – > 50% What % of IT managers is worried about unmanaged devices? – 66% What % of BeLux employees would change jobs because of outdated IT policies? – 43%

12. Managing Access to Information Handling the proliferation of mobile devices Simplifying security and management Providing a consistent application experience

13. Today’s Employees Use Many Mobile Devices Best of Both Worlds Convertible computing Best of Both Worlds Convertible computing High-End Business Desktop replacement High-End Business Desktop replacement Stay Up to the Minute Phone and data at a glance Stay Up to the Minute Phone and data at a glance Work, Read, and Play Slate computing Work, Read, and Play Slate computing Do Specialized Work Specialized slate computing Do Specialized Work Specialized slate computing

14. Unmanaged Devices Have Hidden Costs IT Challenges Unknown patched state Unknown application vendors Unknown application compatibility Complexity to access corporate data Unique management requirements for each device IT Challenges Unknown patched state Unknown application vendors Unknown application compatibility Complexity to access corporate data Unique management requirements for each device Business Risks Theft Security Privacy Corporate and government regulatory compliance Intellectual property (IP) protection Business Risks Theft Security Privacy Corporate and government regulatory compliance Intellectual property (IP) protection

15. Productivity Increases with the Level of Trust Level of Productivity Level of IT Trust Managed Business applications Documents Email, calendar, contacts Unmanaged Access to internal documents and sites over the Internet Full access to LOB applications on the corporate network Ability to open email messages protected with digital rights management (DRM) Ability to access email, calendar, and contacts Access to cloud-based line-of-business (LOB) applications Access to cloud-based document storage

16. Un-Managed Corporate Managed Enable Consumerization of IT End Users Remote Desktop Unified Access Gateway First we had users that needed access to business Information We then allowed managed PC’s to access all business information Then people started brining in unmanaged computers that also gave people access to business information We then used certificates to isolate they type of information accessible from a computer People still wanted access to HBI. Remote desktop was a trusted desktop accessible to unmanaged PC’s Then we had device proliferation, and lost control over the types of PC’s accessing HBI UAG defines access rights to a device Then people wanted access to BI from the internet UAG can have different policies that do not allow HBI access from unmanaged PC’s from the Internet Then as devices have vulnerabilities, UAG can remove and grant access based on device type Direct Access & Direct Access with UAG gives managed laptops secure access to the appropriate information with no VPN

17. Unified Access Gateway Simplifies Remote Access Low Presence & IM Email Voice/ communications Medium Central documents CRM Managed Windows 7 Unmanaged Windows 7, Windows Vista, Windows XP, etc. Non-Windows Slates and tablets, smartphones, etc. Unified Access Gateway DirectAccess Remote Desktop > < High LOB applications Business intelligence Level of Business Impact TS Web Access

18. System Center Configuration Manager Mobile Device Management 2007 R3 incl. MDM 20122012 System Center Configuration Manager 2007 R3 (includes Mobile Device Manager (MDM) 2008 SP1) Supports Windows Mobile 6.1 and Windows Phone 6.5 devices working within the IT infrastructure of a company as managed and trusted members of the enterprise. Device management – AD domain join, device inventory and health inspection. Security – encrypted access to e-mail messages and line-of-business (LOB) applications through the internet. Devices can be trusted members of a domain with users enjoying authenticated network access to corporate assets. Remote wipe for lost or stolen devices. Network connectivity and optimization – MDM can provide stable network connectivity from the mobile device to the corporate network across intermittent and low bandwidth networks. Integrated management infrastructure Single pane of glass for management of desktops, laptops, and mobile devices Comprehensive Management Device Support Windows CE, Windows Mobile 6.x Supported Capabilities Inventory Settings management- including monitoring and remediation Software Distribution Remote Wipe “Light” Management Device Support (Exchange ActiveSync (EAS) enabled devices) Windows Phone 7 Apple/iOS (iPhone, iPad) Google/Android Nokia/Symbian Supported Capabilities Inventory, default settings management, remote Wipe

19. Conversations “Do more with conversations” Rich text IM conversations Communicate like you do on a desktop and express yourself in an impactful manner using rich text & emoticons IM history in exchange Keep track of IM conversations history for subsequent retrieval and continuance Mobile presence “Find colleagues & connect on the go” Company directory search Search for colleagues in the company directory, view availability and connect with ease Visual contact list View the photos, presence states and personal notes of close contacts and initiate conversations with a single click Location as an element of presence Publish presence indicating that you are mobile and choose to advertise your location as part of presence Voice “Mobile phone as the work phone” Single Number Reach 2 Receive work calls on you mobile phone Single enterprise voicemail 2 Check a single location for your work voicemail by directing unanswered calls to your enterprise voicemail system Endpoint transfer 2 Easily move a call from the PC to the mobile device without disrupting the conversation Call via work Make calls via work from your mobile phone and present your work identity Mobile meetings 1 “Meet from anywhere” Click to join meetings Look at meeting reminders and join the conference with a single click Meeting roster See who is in the meeting and who is the active speaker at any point of time Leader controls Be in control of your conferences with the ability to allow, eject or mute participants 1 OCS based Mobile meetings will be offered in on-premise deployment only in W14. The POR for hosted is to support carrier’s conferencing solution 2 Feature will be offered on all phones and will not require an app to be installed Office investments: Lync

20. Unified Communications Business Intelligence Enterprise Content Management Collaboration Enterprise Search Productivity Platform Spans Connected Devices Unified Productivity Platform

21. Domain Policies Inventory Deployment Security Virtualization We Offer End-to-End Security & Management End-to-End Security and Management Platform

22. Our Goal Is a Common Experience Across Devices

23. Microsoft Can Help You Manage Complexity Mobile devices Security and management Applications

24. Work, Read, and Play Extreme mobility Managed security Touch and pen enabled Peripherals Business application integration Online and offline sync – Email, calendar, contacts – My Documents – SharePoint Work, Read, and Play Extreme mobility Managed security Touch and pen enabled Peripherals Business application integration Online and offline sync – Email, calendar, contacts – My Documents – SharePoint Windows Delivers Choice Do Specialized Work Ruggedized Waterproof/sanitize Barcode and credit card reader Business application integration Online and offline sync Do Specialized Work Ruggedized Waterproof/sanitize Barcode and credit card reader Business application integration Online and offline sync Best of Both Worlds Keyboard, touch and pen enabled Detachable screen, flip screen Choice of form factor Business application integration Online and offline sync Best of Both Worlds Keyboard, touch and pen enabled Detachable screen, flip screen Choice of form factor Business application integration Online and offline sync High-End Business Enterprise operating system Best performance Best managed security BitLocker, DirectAccess Fingerprint and smart card authentication High-End Business Enterprise operating system Best performance Best managed security BitLocker, DirectAccess Fingerprint and smart card authentication Example uses Secondary device Retail Financial services Example uses Secondary device Retail Financial services Example uses Executives Financial services Legal Example uses Executives Financial services Legal Example uses Education Healthcare Manufacturing Defense Airlines Retail Example uses Education Healthcare Manufacturing Defense Airlines Retail Example uses Desktop replacement Example uses Desktop replacement

25. Enabling the Enterprise with Social Capabilities Integrating consumer social apps Delivering enterprise-equivalent social apps

26. Policies Are Essential to Protect Your Business IT Access to external sites (such as Facebook) Authorized protocols on the firewall (e.g. access to Skype and POP3-based personal email) Finance and Legal “Be Smart” blogging policy Financial results Product R&D Human Resources Same principles that apply to public interactions apply to social media, such as: Confidential information policy Employee handbook Anti-harassment policy etc.

27. Consumer Social Apps Can Benefit the Enterprise Personal connections Integrating email with Facebook, Linked In, etc. Personal connections Integrating email with Facebook, Linked In, etc. Outlook Social Connector Social integration Combining social networking with CRM Social integration Combining social networking with CRM Recruitment Targeted recruitment based on candidate profiles Recruitment Targeted recruitment based on candidate profiles Marketing, sales, support On-demand product overview and how-to videos Marketing, sales, support On-demand product overview and how-to videos Customer outreach Regular updates, promotions, and engagement Customer outreach Regular updates, promotions, and engagement

28. Social Networking Personal profile pages Colleague suggestions Recent activities feed Tags and notes for sharing popular content Social Networking Personal profile pages Colleague suggestions Recent activities feed Tags and notes for sharing popular content Users Want Social Computing Tools at Work Presence & IM Company directory search Location as an element of presence Instant messaging (IM) history in Exchange Integration in Office and SharePoint Connections outside the organization Presence & IM Company directory search Location as an element of presence Instant messaging (IM) history in Exchange Integration in Office and SharePoint Connections outside the organization Meetings Click to join meetings from anywhere Meeting roster Leader controls Video conferencing and one-click desktop sharing Meetings Click to join meetings from anywhere Meeting roster Leader controls Video conferencing and one-click desktop sharing Voice & Video Single-click escalations of IM conversations to voice or video Single number reach and calling “from work” from anywhere Single enterprise voicemail Endpoint transfer Voice & Video Single-click escalations of IM conversations to voice or video Single number reach and calling “from work” from anywhere Single enterprise voicemail Endpoint transfer

29. You Can Say Yes to the Social Enterprise Consumer social apps Enterprise social apps

30. ConsumerBusiness Microsoft Started Consumerization… “A PC on every desktop“A PC on every desktop…and in every home”…and in every home”

31. Microsoft Started Consumerization… ConsumerBusiness …And We Continue to Enable Consumerization Today “PC on every desktop …and in every home” “Enable people and businesses throughout the world to achieve their full potential”