1. Welcome to Edge Hill University Central Services Induction for Students at Partner Colleges 1 Click to move on

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3. This information is relevant for students studying at the following Partner Colleges Click to move on

4. Contents Section 1 – Edge Hill Online and Email – pages 5 -15Section 1 – Edge Hill Online and Email Section 2 – Library Services and Library Catalogue – pages 17 - 28Section 2 – Library Services and Library Catalogue Section 3 – Blackboard and InfoZone – pages 30 -37Section 3 – Blackboard and InfoZone Section 4 – Using Files via the GO Portal – pages 39 - 45Section 4 – Using Files via the GO Portal Section 5 – Off Campus Support – pages 47 -51Section 5 – Off Campus Support Section 6 - How to access Student Support – pages 53 - 60Section 6 - How to access Student Support Section 7 - Student Services – pages 62 - 73Section 7 - Student Services Section 8 - Student Union - pages 75 - 82Section 8 - Student Union Click to move on

5. Section 1 Edge Hill Online and Email Section 1 Edge Hill Online www.edgehill.ac.uk and Email This is a secure student portal that provides password controlled access to your University email account and resources. read your emails regularly All important Edge Hill University Library Services information such as overdue books is sent to you via your email account – it is important that you read your emails regularly Click to move on 5

6. Important We have an Acceptable Use Policy at Edge Hill which applies to your use of any University technology – you have a copy of the policy in your student handbook so make sure you read and understand it. Click to move on 6

7. To enter the Edge Hill University Website You will need to type the website address into Internet Explorer www.edgehill.ac.uk 7 Click to move on

8. 8 Click here to login

9. 9 Type in your username which is your student number Example : 20111011 Now type in your password, this can be found on your letter. You will be prompted to change this password to one of your own choosing, please keep it secure. Now Click Login Click to move on Should you ever forget your password you can follow some easy steps to reset it yourself by clicking on Reset your password, the following screen will take you through this procedure.

10. Notes on How to Reset Your Password 10 Click to move on Providing you have supplied us with an alternative email address when you first logged into the Edge Hill Website, and should you forget your password at any stage, particularly over the weekend, then you can use the Reset Your Password facility by entering your username – which is your student number, click the reset password button and a new password will be sent to your alternative email address. If you are still experiencing difficulties then please contact the Helpdesk on 01695 584286

11. 11 Click to move on Click yes to the Security Information

12. 12 Click to move on To enter the University email system click Mail

13. 13 Click to move on Note: For all students at Edge Hill University we use Google Mail. and for many of you it is similar to using Hotmail, Yahoo etc., you will be able to receive, reply and send emails as well as sending and receiving emails with attachments. Your email address will appear For example: John.brown@go.edgehill.ac.uk

14. 14 Click to move on To return to the GO Portal from Google Mail click the Sign Out

15. Any Problems Should you have any problems with your Student ID or Password and are unable to use the website www.edgehill.ac.uk www.edgehill.ac.ukContact 01695 584286 orlsdesk@edgehill.ac.uk Click to move on 15

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17. Section 2 Library Services and the Library Catalogue Section 2 Library Services www.edgehill.ac.uk/ls and the Library Catalogue Electronic Resources - including e-journals, e-books and online databases Subject Resources - including electronic resources listed by subject Library Services - including the on-line library catalogue guide. The University Library Centres - including locations, opening hours, contact details, library stock – should you make a visit. Help and Support - including contacts. Off-campus Support - including distance services/support, access to other UK libraries – For more details - please see pages 47 - 51 17 Click to move on So what is available ?

18. 18 Click to move on Click here to enter the Library Catalogue

19. 19 Click to move on As a rule we don’t offer postal loans for students studying at Partner Colleges but you can borrow books if you come onto Campus and bring them back yourself. We do, via the Library Catalogue have a wealth of electronic copies of books, journals, newspapers and databases of collections of materials to help with your studies, these can be accessed via the Library Catalogue Library Catalogue. Library Catalogue For more information go to Off Campus Support on the website www.edgehill.ac.uk/ls/support/offcampus/

20. Why use the Library Catalogue?  Everything in the Library Catalogue has been selected in conjunction with Edge Hill tutors.  So it’s: o Relevant – to your course o Reliable – meets academic standards o Really easy to find! Click to move on

21. Why use the Library Catalogue? The Library Catalogue gives you access to all the books, journals, and online resources that Edge Hill holds. The key point to remember is that everything you find through the Library Catalogue is relevant to the courses of study, it’s reliable and good quality information that meets academic standards – and it’s really easy to find. 21 Click to move on

22. Resources for courses  If you have a reading list: Select ‘Module Code’ from the drop-down Type in the module code from your module handbook, e.g. HEA1042 Click ‘Go’ Click to move on

23. Beyond the reading list  Use the Library Catalogue to explore your subject: o Books and e-books o Journals (print and online) o Online Journal Collections o Newspapers o DVDs o Past Exam Papers Click to move on

24. 24 Click here to view your account Click to move on

25. Searching 1.On the search screen, you can choose to search by Title or Author, or by Word if you just want to explore a topic. 2.You can limit your search to items that are available online – so if you’re working on an assignment at 3 a.m. in the morning, choose Electronic Library from the menu on the right of the search box, and then you’ll be able to access everything you find from your computer. 3.Finally, log in to the My Account feature and this will let you see if you have borrowed any books. 4.And once you’ve logged in to My Account you can access all our electronic resources without having to log into each one of them separately. 25 Click to move on

26. For More Help From the Edge Hill home page – www.edgehill.ac.ukwww.edgehill.ac.uk login using your login details and in the Student Learning area click on the link for Learning Services this will take you to the screen below 26 Click on Support Click to move on

27. 27 Now click on Using the Library Click to move on

28. 28 Click here to get lots of further help to using the Library Catalogue Click to move on

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30. Section 3 Blackboard and InfoZone Blackboard is a Virtual Learning Environment Blackboard is a Virtual Learning Environment and is just one of the ways that your tutor may choose to support your learning, or to provide you with learning opportunities. If your programme of study requires that you use Blackboard you will be given further guidance from your tutors. InfoZone InfoZone is your online induction through Blackboard and contains lots of useful information about accessing the many different resources and information available as well as support. 30 Click to move on

31. 31 Click to move on To access InfoZone click Blackboard

32. 32 Click to move on Click here to enter

33. 33 Click to move on Click here to enter InfoZone, which contains a great deal of useful information to help and support your learning experience

34. 34 Click to move on InfoZone contains lots of ‘How to’ information about accessing the many different resources and information available as well as support. To find out more about all of the above – click each of the links separately and you will be taken through a guide on ‘how to’ access that information.

35. 35 Click to move on InfoZone Please make use of the facilities we offer and should you need any help Please Contact 01695 584286 or lsdesk@edgehill.ac.uk

36. 36 Click to move on Click here to enter the Library pages

37. 37 Click any of the links or Quick Links to get more information about the Library Services Click to move on Contact Us Staff will be only too happy to help you with your queries, how to find information for your studies to reporting IT login problems. You can always get in touch by phone on 01695 58(4286) or email via lsdesk@edgehill.ac.uk.lsdesk@edgehill.ac.uk Please remember, Learning Services staff are there to help you so if you need any assistance, just ask! By using the above contact details

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39. Section 4 Using Files via the GO portal The Files area of the GO portal is where you can access files on the ‘M’ Drive and this will be where your tutors can put files of information and resources for you to access and use. You can access the ‘M’ Driver wherever you are logged onto the Edge Hill website. www.edgehill.ac.uk 39 Click to move on

40. 40 Click to move on Click here to access files on the ‘M’ drive

41. 41 Click to move on Double click the words Drive M@SHARED To open the drive folder

42. 42 Click to move on You will then see a list of folders, By double clicking on a folder name you will be taken to the contents of that folder, and can then open the document that you have been directed to by your tutor.

43. 43 Click to move on Here you can see documents from which to make a selection. By double clicking on the document it will open ready for you to download.

44. 44 Click to move on Now click open to download the document to be able to read it.

45. 45 Opened Sample Document Click to move on You can now print, or save the document to your local computer but make sure that you re-name it.

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47. Section 5 Off Campus Support 47 Click to move on

48. This information is relevant for students studying at the following venues or centres 48 Holy Cross College Hopwood Hall College Hugh Baird College King George V College Preston College Liverpool Community College Knowsley Community College Trafford College The Manchester College Southport College Shrewsbury College of Arts & Technology St Helens College Wirral Met College

49. Off Campus Support We have an Off Campus Support team They provide a range of library and information services to support students who are studying on specific distance learning courses. For more information go to http://www.edgehill.ac.uk/ls/support/offcampus http://www.edgehill.ac.uk/ls/support/offcampus You will need to register to be entitled to a wide range of services, that are normally only available on Campus at Edge Hill University. You are still welcome, if on Campus, to make use of all the services provided by all The University Library. 49 Click to move on

50. How to contact Off Campus Support Tel: 01695 584286 Email: offcampus@edgehill.ac.uk Fax: 01695 5844592 Post: Off Campus Services The University Library St Helens Road Ormskirk Lancashire L39 4QP 50 Click to move on

51. Unicard 1.As a member of Edge Hill University you are entitled to a Unicard. 2.You will need a Unicard if you want to apply for Sconul Access ( it allows you access to over 170 University Institutions across the country ) or if you want to take any books or items out at Ormskirk, Aintree or Woodlands. 3.To get an Edge Hill Unicard (for those students who have not attended an Induction at Edge Hill) please send us a passport sized photograph. This can be done by post or scanned and sent digitally by e-mail to: offcampus@edgehill.ac.uk 4.If you choose the digital option then please send it in a JPEG format. 5.You will then be sent your Unicard from The University Library at Edge Hill. 51 Click to move on

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53. Section 6 How To Access Careers Support 53 Click to move on

54. How To Access Careers Support Jacqui Howe Head of Careers Edge Hill University September 30 th 2009 54 Click to move on

55. Careers Support From your own institution From Edge Hill Careers Centre 55 Click to move on

56. From your own institution Find out where Careers information, resources & support is located within your college This is your “first port of call” for careers guidance interviews & initial queries Ask your tutor what careers support and group sessions might be provided through your subject area 56 Click to move on

57. Careers Support Wherever You May Be Located From Edge Hill Careers Centre 57 Click to move on

58. Edge Hill Careers Events 58 Click to move on

59. www.edgehill.ac.uk/careers 59 Click to move on

60. Website E-guidance Telephone 60 Click to move on

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62. Section 7 Student Services 62 Click to move on

63. Collaborative Provision Student Services Students studying at our Partner Colleges are entitled to use the Student Services here on the Edge Hill University Ormskirk CampusStudents studying at our Partner Colleges are entitled to use the Student Services here on the Edge Hill University Ormskirk Campus Student Service contact details are included in the following pagesStudent Service contact details are included in the following pages When contacting our central services please let us know that you are studying in a Partner College.When contacting our central services please let us know that you are studying in a Partner College. 63 Click to move on

64. Student Services Finance & Welfare Team Inclusion Team Counselling Services Care Leavers 64 Click to move on

65. Financial Support Finance and Welfare Advisers give constructive and honest advice in complete confidence on all money matters, from tuition fees and student loans to consumer rights, benefits and the Access to Learning Fund. 65 Click to move on

66. Useful Sources of Information and Advice Student Financial Support Team The following websites: www.edgehill.ac.uk/studentservices/finance 66 Click to move on

67. Student Financial Support Team Lynndi Walsh – Head of Student Services (Financial Advice, Guidance & Administration. Financialadviceteam@edgehill.ac.uk Finance and Welfare Rights Advisors - Shahida Ahmed01695 584502 - Janice Barnes01695 584186 - Helen Long01695 584186 01695 584452 67 Click to move on

68. Inclusion Our Inclusion Team are here to enable and empower students with disabilities They can provide advice, guidance and support to applicants/students with a wide range of support needs 68 Click to move on

69. Inclusion Team Hazel Devereux - Head of Inclusion David Johnstone- Inclusion Co-ordinator Daniel Robinson- Inclusion Officer Kate Nixon- Inclusion Officer Jayne Mayers- Administrative Officer Karen Talent- Administrative Assistant Carol Swift- Sensory Support Adviser –Tel: 01695 584190 –Email: Inclusionteam@edgehill.ac.ukInclusionteam@edgehill.ac.uk 69 Click to move on

70. Counselling Services Counselling and Supervisory Services offer a wide range of services to Edge Hill students and is available at the Ormskirk and Aintree Campuses. We also provide a range of other services, including: –Relaxation sessions – how to deal with stress, how to feel calmer and sleep better –Workshops – covering topics such as anxiety, self-esteem, stress management and assertiveness. –Group work – sessions for particular groups of students, for example, overseas students or those with family responsibilities 70 Click to move on

71. Counselling Ormskirk Campus Counselling and Supervisory Services, Edge Hill University, Wilson Centre, St Helens Road, Ormskirk, L39 4QP Tel: 01695 584484 Email: counselling@edgehill.ac.ukcounselling@edgehill.ac.uk Aintree Campus Counselling and Supervisory Services, Edge Hill University, Aintree Campus University Hospital Aintree, Longmoor Lane, Liverpool, L9 7LN Tel: 0151 529 2352 Email: counselling@edgehill.ac.ukcounselling@edgehill.ac.uk 71 Click to move on

72. Care Leavers Edge Hill University was awarded the Frank Buttle Quality Mark for Care Leavers. The Frank Buttle Trust is a children’s Charity that has worked with a number of universities to develop the Care Leavers Commitment. The commitment is designed to encourage and Support Care Leavers to entre Higher Education. 72 Click to move on

73. Edge Hill has committed to providing a bursary of £750 for each care leaver up to a maximum of 3 years. The bursary can be accessed by contacting the designated key contact person for Care Leavers. The designated contact is available to offer support and guidance to Care Leavers, carers, social services and staff. Designated Key Contact Joan Blee Administrations and Support Manager Tel: 01695 584395 Email: bleej@edgehill.ac.uk 73 Click to move on

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75. Section 8 Student Union 75 Click to move on

76. WELCOME! Edge Hill Students’ Union Click to move on

77. Union Officers President of the Students’ Union: Nic Bouchard (supresident@edgehill.ac.uk – 01695 584858)supresident@edgehill.ac.uk VP Activities and Participation: Pete O’Farrell suvpactivities@edgehill.ac.uk – 01695 584801) suvpactivities@edgehill.ac.uk VP Academic and Welfare: Dean Currall suvpacademic@edgehill.ac.uk – 01695 584883)suvpacademic@edgehill.ac.uk Student Executive Officers: Dan Smith Scott Davies Click to move on

78. Union Officers - continued Union Council Chair: Richard Mayhew Faculty of Arts and Sciences Reps: Coral Innes James Atkins Societies Officer: Victoria Shelmerdine Sports Officer: Natasha Vincent Cultural Diversity & Equality Officer: Martin Barnes International Students Officer: Guilherme Machado (Gui) LGBT Officer: Christopher Valentine Entertainments Officer: Dan Lewis (Treacle) 78 Click to move on

79. Edge Hill Students’ Union Edge Hill Students’ Union is; –Democratic student-led organisation –Run by students for students –You are automatically a member of the Students’ Union when you register on a course of study with Edge Hill University. –Here to represent the interests of all students at the university, our members. –Here to get students the best possible student experience whilst at university. –Both educational and social experience Click to move on

80. Edge Hill Students’ Union All this falls into the Union’s three main areas of work and these are: –Representation and Democracy –Advice Information and Guidance –Student Activities, Events and Entertainments Click to move on

81. FOR SALE! University Hoodies NUS Extra Discount Card Click to move on You can apply for an NUS Extra Discount Card either in person in the Student’s Union Office or on- line via the Edge Hill Website.

82. IT’S YOUR UNION Edge Hill Students’ Union

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