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3. 2 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : Mahasiswa dapat menghubungkan teknologi work group computing utk tugas pengambilan keputusan

4. 3 Outline Materi perkembangan groupwre hubungan groupware dengan pengambilan keputusan e-mail sbg dasar pengembangan groupware perubahan budaya organisasi hardware dan software utk video conference potensi perkembangan groupware teknologi distance learning

5. BackNextEndBackNextEnd 4-4 Copyright Prentice Hall, 2002 Work Group Computing

6. BackNextEndBackNextEnd 4-5 Copyright Prentice Hall, 2002 Learning Objectives Summarize the growing impetus for groupware development. Match specific categories of groupware tools with group communications and decision-making tasks. Point out how e-mail technologies have become foundations for the development of other groupware tools. Explain how the effective implementation of groupware requires both technology training and organizational culture changes. Identify the hardware and software required for desktop videoconferencing systems. More…

7. BackNextEndBackNextEnd 4-6 Copyright Prentice Hall, 2002 Learning Objectives Appraise the potential for the growth of group support systems. Differentiate the functionality of distance learning technologies from more generic conferencing tools. Give examples of how software agents could assist in group communications and decision making. Describe the functionality of virtual office software. 2

8. BackNextEndBackNextEnd 4-7 Copyright Prentice Hall, 2002 Group Technologies The time/place dimension of groupware E-Mail Asynchronous/ Synchronous Group Support Systems Distance Learning Synchronous Instant Messaging Teleconferencing Asynchronous Listservs Bulletin Boards Calendaring Group document handling Internet

9. BackNextEndBackNextEnd 4-8 Copyright Prentice Hall, 2002 Level 1 Groupware Products: Supporting Asynchronous Communications E-mail –Eudora –Imail –Communigate –N-Plex Globa –Outlook E-mail vocabulary –Spam –Alias: –E-mail filter –Electronic arrow –Flaming

10. BackNextEndBackNextEnd 4-9 Copyright Prentice Hall, 2002 Listservs and bulletin boards Calendaring Group document handling 1.Integrating activities that go into composing documents 2.Reducing the number of steps required to produce complex documents 3.Distributing the documents electronically 4.Presenting documents in the most appropriate medium Level 1 Groupware Products: Supporting Asynchronous Communications

11. BackNextEndBackNextEnd 4-10 Copyright Prentice Hall, 2002 Project management groupware products –QuickPlace –Livelink –Teamspace –ActiveProject Virtual office software –HotOffice™ –Instant TeamRoom –NetMeeting –Virtual Office –Innovative Network Integration Level 1 Groupware Products: Supporting Asynchronous Communications

12. BackNextEndBackNextEnd 4-11 Copyright Prentice Hall, 2002 Instant messaging and chat sessions –Instant Messenger –Sametime –NetMeeting –CoolTalk –Netscape Conference Desktop videoconferencing CU-SeeMe NetMeeting MeetingPoint PictureTel PictureTalk Level 1 Groupware Products: Supporting Synchronous Communications

13. BackNextEndBackNextEnd 4-12 Copyright Prentice Hall, 2002 Group support systems –GroupSystems –Council Services –Facilitate –Meeting Works Level 2 Groupware Products: Supporting Group Processes

14. BackNextEndBackNextEnd 4-13 Copyright Prentice Hall, 2002 Distance Learning Learning Space ClassPoint Web CT e-education Collegis Web Course in a Box TopClass eCollege Convene Level 2 Groupware Products: Supporting Group Processes

15. BackNextEndBackNextEnd 4-14 Copyright Prentice Hall, 2002 Software agents –Knowbots –Shopbots Groupware Level 3 Groupware Products: Supporting Software Agents

16. BackNextEndBackNextEnd 4-15 Copyright Prentice Hall, 2002 Overall Architecture for Knowledge Flow in a Collaborative Project Project Manager Starts Project Project Initiation Meeting Group Calendaring/ Scheduling Systems Electronic Meeting Systems Notes or Collabra Discussions Databases Group Project Management Systems Project Simulation And Resource Planning “What if” Archiving for Corporate Memory Work Flow Systems Project Completion People Decisions Tasks Decisions Tasks Export to Continued Discussion Commitments Tasks

17. BackNextEndBackNextEnd 4-16 Copyright Prentice Hall, 2002 Summary Bulletin boards Calendaring Chat sessions Desktop videoconferencing Distance learning Document management E-mail Electronic meeting systems Group support systems Groupware Instant messaging Listservs Project management Software agents Key Terms:

18. BackNextEndBackNextEnd 4-17 Copyright Prentice Hall, 2002 Next: Knowledge Management

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