1. Southern Institute for Health Informatics 30 th September 2005 Connecting for Health - Enabling Total Service Improvement Jan Laidlow National Clinical Lead Allied Health Professions David Lane Clinical Benefits Advisor NHS CFH

2. NPfIT is not just an IT programme but a patient safety and clinical governance programme …………. ………..to deliver a 21st century health service through efficient use of information technology IT is an underpinning enabler of NHS modernisation IT is an underpinning enabler of NHS modernisation NHS Care Records Service Choose & Book Electronic Transmission of Prescriptions N3, the National Network N3, the National Network

3. Old Paradigm IT as a driver of changeIT as an enabler of change integrating with other enablers IT programmes competing for implementation resource IT programmes collaborating in the use of scarce resources New Approach IT being yet another priority for CEOs to deal with IT helping CEOs to resolve their existing “must do’s” IT responding to Trust or PCT priorities IT responding to issues that can only be resolved by health communities working together IT prioritising technology deployment Health economies prioritising what is required and when New Approach

4. ISIP.. an integrated methodology for benefits realisation and change management replacing silo approaches of individual change programmes NHS CFH Workforce Development 10 High Impact Changes NSF’s Integrated Service Improvement Local Initiatives

5. Care Delivery System STRATEGIC GOALS Equality and equity Health outcomes with clinical quality and safety Patient focus Value and support staff Effective and efficient use of resources CARE DELIVERY PRINCIPLES 1.Reducing health inequalities across populations 2.Intervention to support individual wellbeing 3.Care provision in the right setting 4.Appropriate access and choice for all 5.Timely, convenient and responsive care 6.Improving clinical outcomes, safety & governance 7.Individual staff supported, engaged & rewarded 8.Services delivered and input costs managed in the most efficient way 9.Financial balance across the local health economy

6. National Lead Summer 2005 –9 Pilots September 30 th 2005 –Service Improvement Plans October 2005 –National Guidance March 2006 –Integrated Benefit Realisation Plans and refreshed Service Improvement Plans

7. LHC Change Programmes Provide care in the most appropriate settings Enhance health outcomes Comprehensive service for long term conditions management and unscheduled care Improved patient experience and develop quality of services

8. Local Action HIOW StHA Lead Director, Chris Hoare Programme Lead, Henry Pares ISIP Field Coordinator, Richard Marsden, assisted by Andrew Waring Key Projects –Unscheduled/emergency care redesign –Diagnostics & elective care access reform –Managing long term conditions care –Financial recovery planning

9. ‘If you want to build a ship do not gather men together and assign tasks. Instead teach them the longing for the wide endless sea’ (Saint Exupery, Little Prince) Opportunity