1. Voorburg group Aguascalientes, Mexico Turnover and output measurement for the telecom sector in the Netherlands September 2008 Mieke Berends-Ballast

2. Statistics Netherlands Definition of the telecom sector Current NACE 64 Post and telecommunications 641 Post and courier activities 642 Telecommunications Future NACE 61 Telecommunications 611 Wired 612 Wireless 613 Satellite 619 Other

3. Statistics Netherlands Statistics on telecom Short-term statistics - quarterly - only turnover Structural business statistics - annual - turnover - specification of costs National Accounts - production - value added

4. Statistics Netherlands Definition of turnover Turnover = net turnover, i.e.: proceeds from sales exclusive of VAT deducted: discounts, premiums, deposits and freight charges

5. Statistics Netherlands Data collection Population: 1245 enterprises in 2007 Short-term statistics - electronic and paper questionnaires - sample of 125 enterprises - response rate 80% Structural business statistics - electronic and paper questionnaires - sample of 400 enterprises - response rate 60%

6. Statistics Netherlands Some results: enterprises and persons employed (Business demography statistics) In 2007: 1245 enterprises 50,000 persons employed 52% one-person enterprises 4% enterprises employ 50 persons or more

7. Statistics Netherlands Some results: enterprises (Business demography statistics)

8. Statistics Netherlands Some results: employees (Business demography statistics)

9. Statistics Netherlands Some results: turnover trend (Short-term statistics)

10. Statistics Netherlands Some results: turnover trend (Short-term statistics) YearDevelopment of turnover % Index of turnover 2003 = 100 2003100 2004- 0.8 99 2005 0.5100 2006 2.9103 2007 1.9104 2008 Q1

11. Statistics Netherlands Some results: volumes (Annual Telecommunications inquiry) 1997 2006 Fixed telephone lines (mln) 8.9 6.0 Mobile subscriptions (mln) 1.7 18.4 NL EU 2007 2007 Internet access at home (%) 83 54 Broadband at home (%) 44 42

12. Statistics Netherlands Some results: turnover and costs (Structural business statistics) NB: post + telecom Turnover per person employed increases from 192 000 euro in 2000 to 270 000 euro in 2005 Labour costs amount to 17% of turnover Net results: 17% of turnover

13. Statistics Netherlands To conclude Fast figures: short-term statistics on turnover trends (quarterly) Turnover levels, breakdown of turnover by kind of services, and specification of costs: structural business statistics (annual) Volume indicators: telecommunications inquiry (annual) Contribution of industries to the national economy: National Accounts