1. The Quality of Working Life: Managing Wellbeing at Work Patrick Woodman Chartered Management Institute The East Midlands Attendance Management Summit 6 November 2008 – BioCity, Nottingham

2. Who we are The Chartered Management Institute is the only chartered professional body that is dedicated to management and leadership. 80,000 individual members 450 corporate members and clients Membership, networks and events, management resources, management development, qualifications, Chartered Manager, research and policy.

3. The Quality of Working Life

4. Managers’ absence Managers reported on average 3.46 days absence from work due to ill health – up from 3.19 days in 2005 Directors report lowest absence, 2.94 days; junior managers highest, 4.26 days Public sector highest 42% overall reported sickness rates in their organisation increased over last year Context of long working hours

5. Managing absence? High levels of unreported absence One third report a culture of not taking time off for sickness 53 per cent report managers treat employees sympathetically over sick leave Higher average absence duration where employees were not treated sympathetically (8.75 days)

6. Absence management policies

7. Benefits and absence Absences where not offered Absence where offered Effect Nutritional advice3.671.79-1.88 Health/fitness coaching 3.651.96-1.69 Private healthcare insurance 4.012.65-1.36 Health screenings3.872.71-1.16 Counselling2.953.830.88 Progressive return to work after absence 2.933.820.89

8. Demand for benefits % Work/life balance programmes32 Health/fitness coaching27 Sabbaticals23 Option to get extra holiday time/leave23 Subsidised gym/sports facilities23 On-site wellness programmes21 Healthy eating facilities21 Health screenings20

9. UK v Australia 19 v 14

10. Absence management policies Managers in the UK were more likely to report that their organisation had a range of policies in place. 76% v 41%

11. UK v Australia: organisational policies Healthcare insurance: 41% v 17% Stress management advice: 42% v 29% Progressive return to work after absence: 57% v 47% But… Work/life balance: 30% v 35% Option to get extra holiday time/leave: 57% v 74% Overall productivity

12. Impact? Comparative absence levels

13. Cultural differences

14. Bullying in the workplace www.managers.org.uk/ bullying2008 New report available from 7 November

15. Conclusions Challenge to management Importance of training: key role in supporting policies Sophistication of reporting Era of cost reduction: need for awareness of the positive impact of investing in workplace health

16. Contact details Download copies of the executive summary at: www.managers.org.uk/workinglife www.managers.org.uk/workinglife Order the 70-page full “Quality of Working Life” report on 020 7421 2721 or email research@managers.org.uk Cost: £50 for attendees today (normally £75) – quote EMAM-01 research@managers.org.uk Questions? Email: patrick.woodman@managers.org.uk patrick.woodman@managers.org.uk