2. Anne Hudgens Dean of Students Christopher Wolf Commander, CSU Police Department Investigations Dwight Burke Sergeant, CSU Police Department Investigations Jennifer D. Van Norman Student Case Management & Referral Coordinator Presenters

3. Session Overview Welcome! Shots Fired Video Philosophy Colorado State University Systems Partners & Programs Myths & Behaviors about Mental Illness Student Consultation Team (formerly Emergency Consultation Team) Case Management CSU Police Department Questions & Answers

4. Two videos that invite discussion on response options to an active shooter on campus or in offices is being offered for viewing to university students and staff by the Colorado State University Emergency Management Team. Shots Fired on Campus http://publicsafety.colostate.edu/AShooter.htm Enter CSU Login and Password

5. CSU’s Philosophy Model of Strategy Identification --- Prevention --- Response --- Post Incident

6. Public Safety Partners CSU Police Department VP Student Affairs Conflict Resolution and Student Conduct Services University Counseling Center Office of the General Counsel Residence Life Office of Woman’s Programs Human Resources CSU Facilities Training & Organizational Development Environmental Health Web Development and IT ACNS Telecommunications

7. Consultation Team Student Case Management and Referral Coordinator Counseling Center Triage Coordinator Building / Site Survey and Assessments Video Surveillance, Alarm Projects, Access Projects Shots Fired / Workplace Violence Video Presentations Employee Assistance Program (EAP) Rave Text Alert System Emergency Management Team Emergency Phones Website Management System Building Proctor and Training Program Training Seminars (FERPA, Safety, etc) SafeWalk Program Conflict Resolution and Student Conduct Services Coming Soon – Rave Guardian System Public Safety Programs

8. Mental Health Issues Over the past 10-15 years there has been a significant increase in the number of university students diagnosed with a mental illness and the severity of the symptoms are more significant. Able to come to University because of early identification and ongoing treatment Anxiety/Stress Depression Alcohol/Drugs Bi-polar disorders Personality disorders Psychotic disorders Seeing increase in co-occurring disorders also complicate the clinical picture.

9. Indentifying Behaviors Developmentally Typical Substance Abuse Mental Health Anti-social Behaviors

10. Wide range of types, severity and functional impact – not monolithic ADHD, LD to more severe disorders like bipolar, schizophrenia, personality disorders Highly changeable over time Functional impact varies greatly Research suggests that most individuals diagnosed with mental illness are no more likely than other to exhibit violent or aggressive behavior. Actually, there are some diagnoses that are significantly less likely to be violent than the normal population. Truths & Myths about Mental Illness Psychological disorders most rapidly rising disability on campuses across the country

11. Consultation Team This committee is convened when an incident involving a student occurs that could potentially cause harm to the student, other students, staff, faculty or the community. The team recommends and initiates responses that provide for the well-being, safety, and respect of those involved. Consultation Team: Dean of Students General Counsel Office Associate Executive Director of HHS/UCC Director of Residence Life Director of CRSCS Associate Director of OWPS CSU Police Detective Student Case Management & Referral Coordinator EAP Manager

12. Student Identified by faculty, staff, student, community or family member and contacts the Division of Student Affairs Dean of Students Behavior of student is NOT perceived as a direct threat or disruptive to others Behavior of student IS perceived as a direct threat or disruptive to others Information Gathering/Referral from/to collateral agencies/programs on campus that may include: Other faculty/staff/students Resources for Disabled Students Conflict Resolution and Student Conduct Services Student Case Management & Referral Office of Women’s Programs and Studies University Housing CSU Police Department Consultation Team: Dean of Students General Counsel Office Associate Executive Director of HHS/UCC Director of Residence Life Director of CRSCS Associate Director of OWPS CSU Police Detective Student Case Management & Referral Coordinator Student Plan from recommendations of all involved that may include: Conflict Resolution and Student Conduct Services Ongoing case management Parent/Guardian involvement University Withdrawal Alternative living arrangements Referral to campus resources Referral to community resources No action Other Student of Concern

13. CSU’s Approach Dean of Students Case Management Campus & Community Resources The Division of Student Affairs at Colorado State University offers a full complement of services available to students. In difficult situations, which might include mental health, personal or family crisis, illness, or injury a student might benefit from a coordinated needs assessment and appropriate referral. The focus is on minimizing the impact of behaviors on the individual, faculty, staff and other students.

14.  Hired Fall 2007  Reports to Dean of Students  Close relationships with campus and community resource providers  Core functions  Works with students in “crisis”  Hospital Liaison (PVH System, Mountain Crest Behavioral Health & Island Grove Detox)  Connect students to campus resources  Coordinate transitions from CSU to external community providers  Assist students and families with internal procedures (withdrawal, appeals, etc.) What is a “Case Manager”?

15. FERPA Health or Safety Emergency: In an emergency, FERPA permits school officials to disclose without student consent education records, including personally identifiable information from those records, to protect the health or safety of students or other individuals. Law Enforcement: Investigative reports and other records created and maintained by law enforcement units are not considered education records subject to FERPA. Accordingly, institutions may disclose information from law enforcement unit records to anyone, including outside law enforcement authorities, without student consent. Disclosure to Parents: Schools may disclose education records to parents if a health or safety emergency involves their son or daughter; if the student who is under age 21 has violated any law or its policy concerning the use or possession of alcohol or a controlled substance; a school official may generally share with a parent information that is based on that official's personal knowledge or observation of the student.

16. Who is a Student of Concern? Staff ◦ Student is argumentative, belligerent, inappropriate ◦ Student reports health or mental health concerns that interfere with daily life ◦ Another student/staff/family member reports strange or out of character behavior ◦ Student reports thoughts or behaviors of harming self or others ◦ Any behavior that you find disturbing or alarming Faculty ◦ Any of the previous ◦ Student has uncharacteristically stopped attending class ◦ Student turns in written or online work that is disturbing ◦ Student communicates in a bizarre fashion (email, voice mail, in person)

17. Depressed or lethargic mood Hyperactive or rapid speech Uncontrolled or chronic crying Strange or bizarre behavior indicating loss of contact with reality Not engaging in self care Highly disruptive behavior Threats of harm to self or others Inability to communicate clearly Recognizing a Distressed Student

18. Case Examples Department of Art Student turned in “fictional” work with characters that were very similar to instructor and graduate staff Student Financial Services Student with bizarre behaviors Center for Advising and Student Achievement Parent calls in to report that student is hospitalized and wants to withdraw student from classes Department of Biochemistry & Molecular Biology Student was referred to Case Management from local hospital; made threats against academic adviser.

19. Tips for Staff & Faculty Take any threat to self or another seriously Utilize campus services – Call and Refer Plan, establish and communicate safety and security measures Develop and practice office protocols on how to respond to mental health or potentially violent situationsStrategies Talk to the student Express your concern Give hope Avoid judging, evaluating, & criticizing Maintain the professional relationship Refer Consult Process Working with Distressed Students

20. ConcernWho to Call Student is argumentative, belligerent, inappropriateConflict Resolution and Student Conduct Services 491-7165 Student reports health or mental health concerns that is interfering with daily life Walk or Refer to University Counseling Center at Hartshorn 491-6053 Student reports death or illness in familyStudent Case Management and Referral Coordinator 491-8051 Director of Parent and Family Programs 491-5312 Another student/staff/family member reports strange or out of character behavior Division of Student Affairs - Dean of Students 491-5312 Student Case Management and Referral Coordinator 491-8051 Student reports thoughts or behaviors of harming self or others 911 – CSU Police Department University Counseling Center at Hartshorn 491-6053 Division of Student Affairs - Dean of Students 491-5312 Student has uncharacteristically stopped attending classStudent Case Management and Referral Coordinator 491-8051 Student turns in written or online work that is disturbingDivision of Student Affairs - Dean of Students 491-5312 Conflict Resolution and Student Conduct Services 491-7165 Student Case Management and Referral Coordinator 491-8051 Student communicates in a bizarre fashion (email, voice mail, in person) CSU Police Department 911 or 491-6425 Division of Student Affairs - Dean of Students 491-5312 Student Case Management and Referral Coordinator 491-8051 Other ConcernDivision of Student Affairs - Dean of Students 491-5312 Who Should I Call?

21. When in doubt or there is ANY concern about your or another’s safety:

22. When should I call the Police? Should I call 911 or another number? What will the police do? What should I do after the police leave? CSU Police Department

23. Questions & Answers