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NASSCOM – PRODUCT FORUM Drishti-Soft Solutions. About Us.

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Presentation on theme: "NASSCOM – PRODUCT FORUM Drishti-Soft Solutions. About Us."— Presentation transcript:

1 NASSCOM – PRODUCT FORUM Drishti-Soft Solutions

2 About Us

3 Some of our customers

4 DACX Ameyo Execution Framework ComponentService Framework Core Services (Media and System) Applications (servers) Presentation Framework DACX Ameyo Development Platform Certified Industry-grade Servers Component Management framework IDE and Customization tools Workflow designer, Nodeflow designer, UI and report designer Architecture

5 Our philosophy: “Hardware is out, Software is in” Software and IP-based technology is future proof –Unlike Hardware-based or “boxed” solutions, IP/software based technology is extremely customizable and configurable, and has no shelf life –Can be scaled up seamlessly without heavy investments Automation of business processes is crucial –No manual overheads, most tasks automated –Single “view and store” – same information is accessible and updatable by all (depending on roles/privileges) –Business process mapping – your technology is built around your process, not vice versa. –Workflows can be “tweaked” as and when new business processes are introduced. Can be replicated easily Robust technology improves SLAs, FCRs and customer responsiveness –Create and deploy new VAS faster for new offerings –Self-Help, Intelligent Routing, multimedia, and integrations –Single Management view of customer and business departments Helps builds new features faster in least time Provides speed and automation that impacts productivity Provides cost containment w/o compromising on tech. Reduces Customer churn, increases ARPU, process efficiencies

6 Drishti : Our Innovation DACX Ameyo development platform: An innovative approach to enable rapid application development that reduces the development time and deployment cost up to 75% via Model Driven Architecture (MDA) DACX Ameyo execution framework: Based on SOA and Distributed architecture, it takes care of the specific needs of communication applications - real time processing carrier grade aspects (high availability and central management), easy integration with third-party tools Innovations All IP-based software: The IP-based system is created from ground-up using propriety algorithms and open-standards like SIP (Session Initiation Protocol) and Web-Services Multi-packaged offering: Common code stream, but different functionalities and capabilities with privilege management ensures that the technology provided is built around the business process Multi-tenancy: Ideal for SaaS-based deployment with multiple departments (Single-site or Multi-site) Technology Code Generation with MDA and “Nodeflow” approach: No “Shrink-wrap” approach; Auto-generation of code (such as UI and Web-Services API)

7 Customer Interaction Management Communications Platform, that is –ALL-IN-ONE for comprehensive interaction management capabilities –CARRIER-GRADE for high reliability and availability –IP- & SOFTWARE-BASED for meeting ever-growing business demands –RICH FEATURES for enhanced customer experience Comprehensive, well-rounded package for interaction management

8 SAAS technology for Enterprise offerings Communications Platform, that is –MULTI-TENANT for building a unified IT architecture for offering to enterprises –MULTI-PACKAGE for innovative product offerings to enterprise based on their exact needs –HIGH END COLLABORATION for offering all-in-one solutions to your customers Telco’s Data Centre hosting Comm. Applications TelCo Ideal offering for companies looking at holistic yet flexible SaaS option

9 Some examples of SaaS offerings Contact Center Solutions (ACD/IVR, Outbound Dialer, Voice-recording, CRM, CTI, Web, IP-PBX) Enterprise - Unified messaging/ Unified communication Communications capabilities Billing / Renewal Reminders & Notification Solutions Appointments Bookings (Taxi, Movie etc) Self Service Platforms Collections, Telemarketing & Sales, Customer- care, Technical Support, Market Research Vertical specific solutions (Healthcare, Entertainment) Business Processes

10 www.drishti-soft.com info@drishti-soft.com Thank You! Head Office Drishti Soft solutions 62A, Sector 18, HSIDC Gurgaon 122016 Manilla, Philippines Drishti Philippines Inc. 1201, West of Ayala Makati City Metro Manilla


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