1. Program Management Introduction / Networking Session 2901

2. Original Charter: This Group offers Project Managers of global and large- scale projects the opportunity to learn from one another. A variety of topics will be covered, including accreditation of SAP Project Managers, project organization, coordination between multiple, concurrent project teams, and effective project management tools. Program Management

3. Implementation & Organization Management Implementation & Organization Management Documentation & Training SIG Global Implementations SIG Organizational & Change Management SIG Small & Medium Business SIG Program Management SIG Maintenance Strategies SIGDocumentation & Training SIGGlobal Implementations SIGOrganizational & Change Management SIGSmall & Medium Business SIGProgram Management SIGMaintenance Strategies SIG Implementation & OM

4. Program Management Chair David Osborne – Canada Customs and Revenue Agency 4.6C / Maintenance and Development 16,000 users nationally English/French FI/CO, Assets/Inventory/Procurement, HR What’s new in 2003 – Employee Self Service – Portals – Structural Authorizations / HR Tracking

5. Benefits of ASUG Participation Industry Recognition Complimentary Registration for annual conference Presentation posted to ASUG.com Create a network of SAP training contacts Opportunity to share experiences

6. Volunteer Roles Represent SIG at ASUG conference calls Suggest ideas and topics to be presented Review presentations to ensure objectives stated in the abstracts are met Coordinate room requirements and special needs of the speakers with ASUG Session responsibilities

7. What do you want from ASUG? What topics are relevant to you? – collect input for future programs – business meeting – summary sent to all participants via email? Business card list – Collected throughout the conference (starting now!) – Sent to participants via email after conference

8. Tell us about yourself Name Company SAP involvement - Are you working on... Implementations Upgrades Ongoing support/Maintenance Other?

9. Upcoming PM Presentations

10. What’s a “Business Meeting”? What worked for you at the conference? What do you want to see at future events? What should we do next time –The same? –Different? Network! Tuesday, 3:30...

11. Recruiting volunteers - during / after this conference If you are interested - please see me - or any other ASUG volunteer Volunteers Needed!!! david.osborne@ccra-adrc.gc.ca

12. Discuss your experiences Learn from others Network! Network! Network! Have Fun! What to do at the conference …

13. Thank you for attending! Please remember to complete and return your evaluation form following this session. Session Code: 2901