1. Talent Rules The ROI of Disability Inclusion

2. Agenda What do “we” know? What do “we” know? Understanding the business model Understanding the business model Building consensus Building consensus Who’s on first? Who’s on first? Engaging senior management Engaging senior management Sustaining support Sustaining support What’s your experience? What’s your experience?

3. What Do “We” Know? Workforce shortage Workforce shortage Aging workforce Aging workforce Returning Veterans Returning Veterans Marketplace opportunity Marketplace opportunity Economic connections Economic connections Workforce/Marketplace Retention Workforce/Marketplace Retention ADA Amendments Act ADA Amendments Act People with disabilities are underrepresented…and capable... People with disabilities are underrepresented…and capable... Its “US” not “THEM” Its “US” not “THEM”

4. Understanding the Business Model “Return on Investment” drives business: Leveraging diversity- ROI Leveraging diversity- ROI Need for talent- ROI Need for talent- ROI Market driven goods and services- ROI Market driven goods and services- ROI Don’t know what they don’t know- how to impact ROI Don’t know what they don’t know- how to impact ROI

5. Building Consensus WIIFM- Corporate view WIIFM- Corporate view Champions Champions Diversity leaders Diversity leaders Corporate sponsors Corporate sponsors Hiring Managers Hiring Managers Human Resources Human Resources External business community leaders External business community leaders

6. Who’s on First? Walgreen’s Walgreen’s JP Morgan Chase JP Morgan Chase Blue Cross Blue Shield Plans Blue Cross Blue Shield Plans Ernst & Young Ernst & Young Cincinnati Children’s Hospital Cincinnati Children’s Hospital Tec Access Tec Access SunTrust Bank SunTrust Bank

7. Engaging Senior Management Use business to business model (BLN) Use business to business model (BLN) Bring key executives together Bring key executives together Use the champions Use the champions Understand and speak to the ROI Understand and speak to the ROI Share best/promising practices from other employers Share best/promising practices from other employers

8. Sustaining Support Define Leader Define Leader Expand outreach (beyond HR) Expand outreach (beyond HR) Highlight results Highlight results Showcase success Showcase success Build disability into diversity process Build disability into diversity process Integrate corporate culture Integrate corporate culture

9. What’s Your Experience? Successes Successes Barriers Barriers Lessons Learned Lessons Learned Key engagement Key engagement Sustaining support Sustaining support

10. Continue the Dialog Quarterly conversations Quarterly conversations Exchange of ideas Exchange of ideas Contact bln@suntrust.com to enroll. Contact bln@suntrust.com to enroll.bln@suntrust.com