1. Group Presentation Dillard’s Information System Mario Sosa Alexis Vasavilbazo Karina Quiñonez Denisse Olivas

2. Outline Dillard’s Retail Store Most Important Systems: Billing Processing System Human Resources System Stock Processing System

3. Dillard’s Retail Stores 60 Years ago William Dillard established first store in Nashville Arkansas 342 Stores 5 Clearance Stores 29 States

4. Billing/Accounts Payable Information System Efficient System -Includes: Accounts Payable, Receivables, and Billing Departments Regional Distribution Centers Distributed Merchandise Until Requested by Stores (belongs to supplier until it is delivered, no storage, transportation, or insurance costs)

5. Billing/AP Information System Vendor Payables -Provides info on receipt, inventory, payment data that can be retrieved from this module Check Box Menu User Generates Reports

6. Billing/AP Information System Part Number: Dillard’s product number Blanket PO: Blanket purchase order number Vendor/Address: Supplier code and address number Blanket Release: Blanket release number, an internal tracking number assigned by Dillard’s Dock Due Date: Dillard’s schedule due date Status: Blanket release status Qty Outstanding: Quantity available to receive against blanket release

7. Billing/AP Information System Supplier Lot Number: Dates that lots were received Receipt Dates: Quantities received on specified dates Qty Received: Qty received at main warehouse Inv In Use Qty: Qty transferred from the main warehouse to Dillard’s ownership Voucher #: Dillard’s assigned number for billing, verification of receipt, and check payment Check Due Date: Date check will be issued Check #: Check number for EFT transfer Check Date: Date check was issued Check Amount: Check remittance value

8. Billing/AP Information System User may select from date range to generate report:

9. Once criteria selected, the following report will generate: Billing/AP Information System Dillard’s Accounts payable report. A000230313000045000-A000232 DMB0000002031301T000004 715.50715.50 Amount Date Billing Receipt Date PactBlanket Quantity Supplier Lot# Voucher#Voucher# PO# DM=Debit Memo

10. Human Resources System You can apply online at Dillards.com Positions are posted online You can check store and city for openings

11. Human Resources System Each store controls its own hiring. Different types of test are given for employment Honesty Test Drug Test Background investigation

12. Human Resources System The way employees are trained has been changed due to ITS. Computer based training Programmed Instruction Videos and Films ITS has also help speed up processes such as communication and hiring. Communication has been speed up by emails and faxes.

13. Stock Processing System In the past stock was counted and ordered manually There were no databases Evolved slowly, first with a single computer at each department keeping track of items, then running inventory by hand Later, computer use led to automatically receiving items and being entered on database manually, or scanned ITS has truly sped up the stocking and ordering process by making it easy and accurate

14. Stock Processing System Company has own intranet It has a network with suppliers When stock goes down, it is automatically sent to main office, then to supplier database

15. Stock Processing System Using SKU’s database can keep track of what store needs, and send request to suppliers Internet site and catalogs also take up orders and can be sent directly to supplier

16. The End