2. Canadian Association of Movers 2007 Conference December 4, 2007 Martin Armstrong/ Frank Gallagher Commercial Truck Sales Managers Ontario Region

3. Moving Successfully With General Motors Products

4. Choosing the Right Vehicle Choosing the correct vehicle for the job What weight category of vehicle is required? (i.e. small or large moving contracts) How many people will have to be transported with the vehicle? What is the traveling distance for the vehicle? (i.e. city or highway use) Is this purchase viable? (i.e. return on investment) What are the financial lease / purchase options Residual value? Walk-a-way lease, trade-in etc.

5. Product Types Urban Deliveries Long Distance Correct vehicle application=

6. Required Vehicle License Class of License “A” any tractor-trailer or truck trailer combination “D” any truck or combination provided the towed vehicle is not over 4,600 kgs (10,120 lbs) “G” any automobile, small truck or combination up to 11,000 kgs (24,200 lbs) “Z” Endorsement, air brake license designation

7. “A” License Any Tractor – Trailer Combination Versahauler Crew

8. “D” License Any Truck or Combination provided the towed vehicle is not over 4,600 kgs (10,120 lbs)

9. “G” License Any Auto/Light Duty Truck or combination up to 11,000 kgs (24,200 lbs) provided the towed vehicle is not over 4,600 kgs (10,120 lbs)

10. Moving Contracts Small

11. Medium Contracts “T” Series for ease of operation in urban areas

12. Medium Contracts “C” Series - Urban & Distance Moving

13. Moving Crew ? How many crew members ? Seats up to 6

14. Expedited Freight Low – Cost, economical delivery

15. Return on Investment How to buy: Start by providing your Sales Consultant with detailed answers to these questions: What set of tasks do you have in mind for the vehicle? What kind of body (platform, stake, van, etc.) do you want on the vehicle? Do you know how long this specialty body needs to be? Did you have a previous vehicle used for this job? Was its capacity sufficient? Was it too long or too short? How would you improve on it now? What is the weight of the specialty body that you’ll be using? Can you provide other specifications for your existing specialty body? Who is the manufacturer? What’s the model number?

16. Return on Investment How to buy con’t Do you need a recommendation for a new, GM-approved specialty body supplier? What is the maximum payload weight that you’ll be hauling? Will you add a rear lift-gate, snowplow or other significant equipment that will affect payload capacity and weight distribution? If applicable, do you prefer a Regular Cab, Extended Cab or Crew Cab chassis? Will you choose a gas or diesel engine? Do you want an automatic or manual transmission? Do you have a top-heavy application or severe duty application such as a dump, tanker, refuse packer or high-capacity crane? Answering these questions will put you and your Sales Consultant on the right track to selecting the GM vehicle that’s a perfect fit for the job. Use the following payload weights to estimate loads. Subtract 150 lbs per person from the payload and remember to reduce payload calculation by the weight of such add-ons as a snow plow, rear tailgate lift, and any tools or items carried in the cab.

17. Payload These payload weights are also listed in the Online Order Guide. Approximate Weight of Materials Most materials and commodities vary in weight, and containers vary in shape and size. Therefore, it is impossible to list anything but average weights per cubic foot or per unit of measurement. Weights should be used only for approximation purposes. When it is necessary to figure weights accurately for recommendation of truck or tractor-trailer equipment, exact weights and dimensions should be obtained from local sources. Note: payload is determined by adding chassis, body and accessory weights and subtracting from gross vehicle weight rating (GVWR). Gross Combined Vehicle Weight, is the maximum weight allowed (as above) including any trailer weight.

18. Trailer Towing

19. Body Weights Dry Freight Van Basic Body 10 ft. 1795 lbs 12 ft. 2000 lbs 14 ft. 2210 lbs 16 ft. 2430 lbs 18 ft. 2635 lbs 20 ft. 2855 lbs 22 ft. 3055 lbs 24 ft. 3260 lbs 26 ft. 3490 lbs

21. N.S.M. National Safety Mark, The Federal Government has instituted a safety code for modifications to bodies, frames or any component that is changed by those other than the Original Equipment Manufacturer (OEM). Those acquiring this mark (NSM) must display this seal on any vehicle that has been modified.

22. National Safety Mark

23. 10.7 NOx, G/HP-HR 1.25.04.032.50.2 Particulate, G/HP-HR 0.6 0.25 0.10 0.01 1988 1991 1994 19982004 2007/2010 98% Reduction in Particulates 98% Reduction in NOx 2004 Emissions Pulled Forward to October 2002 2002 Emissions Requirements

24. Engine combustion: Enhanced EGR for 6.6L, Isuzu 4H and 6H Variable Geometry Turbo-charging (VGT) Closed crankcase ventilation Engine software revisions to support regeneration through post injection Exhaust after-treatment: Diesel Particulate Filter (DPF) Oxidation catalyst Exhaust Gas Cooler Fuel / Oil: Ultra Low Sulfur Diesel Low Ash Oil Changes to meet 2007 emissions

25. Cooled (Enhanced) Exhaust Gas Recirculation (EGR)

26. Variable Geometry Turbo-charging (VGT)

27. Closed Crank Case Ventilation

28. 2007 – Isuzu 6H (LF8) Exhaust Diesel Particulate Filter Exhaust Throttle Exhaust Cooler

29. 2007 C-Series – Isuzu 6H (LF8) Vertical Exhaust Pipe (NPY) Note: Right-side Vertical Exhaust (NPT) not available with LF8 engine

30. DPF Regeneration Passive or Auto Regeneration: Soot burns off automatically in driving conditions that create sufficient heat. Active or Forced Regeneration: Engine controls are used to add additional fuel to elevate the exhaust gas temperature to burn off accumulated soot. Manual Regeneration Switch GM MD vehicles will have an instrument panel switch to initiate regeneration, but this can only be activated under appropriate operating conditions. GM Light Duty vehicles will not have this feature

31. Power train Duramax 7.8 Litre inline 6 cylinder Diesel “B”-10 rating = only 10% require engine overhaul at 656,000 kms (410,000 miles) v/s Caterpillar “B”-50 rating. 50% require engine overhaul at 400,000 kms (250,000 miles)

32. C6500/C7500/C8500 We also have an impressive powertrain lineup Gasoline 8.1L engine that can be converted to LPG or CNG with no additional changes to the engine. INDUSTRY EXCLUSIVE above 19,500lbs. The Caterpillar C7 diesel engine. DURAMAX 7800 diesel engine offers BEST IN CLASS DURABILITY with a B10 rating of 410,000 miles or 660,000 kilometers. 90% of the engines are projected to operate nearly half-million miles, without a major overhaul!

33. Transmission Manual Transmission (clutch service and or replacement) Automatic Transmission Expands driver availability Reduction of cost to maintain Limits “down time” Extended drain intervals (synthetic fluid)

34. Always Moving with General Motors Thank you