1. Thomas Newton Aircraft X-Ray Laboratories Supplier Support Committee Leadership Team (Chair) Jonathan Hebben Ducommun Incorporated Supplier Support Committee Leadership Team (Secretary)
Lisa Jensen-Donahoe
Alcoa
Supplier Support Committee (Mentoring Sub-Team Lead) 21 October 2014

2. PURPOSE OF THIS SESSION
Provide some background on Nadcap.
Show you where to find the information and tools to successfully prepare for your Nadcap audit.
Introduce you to key individuals who can help you understand the Nadcap accreditation process.

3. INTRODUCE YOURSELF
Your name
Company name
What special process or processes will be audited?

4. INTRODUCING THE SUPPLIER SUPPORT COMMITTEE (SSC) MISSION STATEMENT
Our goal is to represent the supplier community and work with the Nadcap Management Council to enhance the effectiveness and economical value of the Nadcap system for the mutual benefit of suppliers and subscribers.

5. Talk to any SCC member at this meeting
SOME SSC ACHIEVEMENTS
WANT TO GET INVOLED?
Talk to any SCC member at this meeting
Supplier Survey every two years
Increased Supplier Voting in Task Group ballots
Mentoring program for new suppliers
Full Text Search on Public Documents
SSC Request Form

6. WHERE DOES THE SSC FIT INTO Nadcap?
POLICY &
FINANCIAL
PRI BOARD OF DIRECTORS
OVERSEE Nadcap PROGRAM
Nadcap MANAGEMENT COUNCIL
INDUSTRY REPRESENTATIVES
TASK GROUPS
SUPPLIER SUPPORT COMMITTEE (SSC)
• TECHNICAL EXPERTS
• DETERMINE REQUIREMENTS
• FINAL DECISION ON ACCREDITATION
• NON-TECHNICAL GROUP
• WORK ON SYSTEMIC ISSUES

7. Supplier Support Committee
Leadership Team
Chair Thomas Newton Aircraft Xray Laboratories, Inc.
Vice Chair Dale Harmon Cincinnati Thermal Spray
Past Chair Advisor Eric Jacklin F.M. Callahan & Son
Secretary Jonathan Hebben Ducommun
Americas Lloyd Barker Alcoa
Americas David Michaud Fountain Plating
Americas Jim Ringer Tech Met
Asia Lei Bao China Iron & Steel Research Institute Group
Europe Paul Evans JFIMS

8. Stop By the SSC Helpdesk or Contact Us: NadcapSSC@p-r-i.org
Supplier Support Committee
Sub-Teams Leads
Flow Down Steve Payne Praxair Surface Technologies
Metrics Jonathan Hebben Ducommun
Task Group Reps Gary White Orbit Industries
Helpdesk Dale Harmon Cincinnati Thermal Spray
NMC Standardization Dave Michaud Fountain Plating Co., Inc.
Want To Get Involved?
Stop By the SSC Helpdesk or
Contact Us:
Mentoring Lisa Donahoe Alcoa
Survey & Communications Jim Ringer Tech Met

9. Supplier Support Committee
Task Group Representatives
Aerospace Quality Systems David Eshleman The Young Engineers
Elastomer Seals John Hudspeth International Seals
Measurement & Inspection Juston Bartlett Hunting Dearborn, Inc.
Chemical Processing David Michaud Fountain Plating Co.
Electronics Doug Schueller AbelConn LLC
Nondestructive Testing Gary White, Lead Orbit Industries, Inc.
Coatings Dale Harmon Cincinnati Thermal Spray Inc.
Heat Treating Roy Adkins Braddock Metallurgical
Welding Mike Schleckman Voss Industries, Inc.
Have Task Group Specific Questions?
Contact Your Task Group Representative,
We Are Here To Help!
Composites Vitorio Stana Avcorp Industries Inc.
Materials Testing Bryan Hall NSL Analytical Services, Inc.

10. AGENDA
Introducing Nadcap
Why Nadcap?
How do I get started?
Audit Preparation Tips
The End of the Audit
What Now?

11. Nadcap DEFINITION
The leading, worldwide cooperative program of major companies designed to manage a cost effective consensus approach to special processes and products and provide continual improvement within the aerospace industry.

12. ACTIVITY IS GOVERNED BY PROCEDURES
Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs.
AS7003
Quality policy describing the quality system of the organization.
QUALITY MANUAL
NOP
Nadcap Operating
Procedure
Specific procedures by which Nadcap operates.
Scope and general operating procedures for each specific Nadcap commodity program.
Since this documentation structure is changing, you might want to point out that they should attend the session at 11:00 – Program Documentation Overview
NTGOP
Nadcap Task Group Operating Procedure
NIP
Nadcap Internal Procedure
Specific procedures by which PRI / Nadcap Staff operates.
Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process.
Auditor Handbook

13. EVERY STEP IS MANAGED BY INDUSTRY
AUDIT CHECKLIST
PROCESS EVALUTION/ IMPROVEMENT
AUDITOR QUALIFICATION & SELECTION
INDUSTRY EXPERTS MANAGE ALL KEY STEPS
CORRECTIVE ACTIONS AS REQUIRED
AUDIT CONDUCTED
AUDIT RESULTS

14. INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS
On Site Audits
Actual results

15. AGENDA
Introducing Nadcap
Why Nadcap
How do I get started?
Audit Preparation Tips
The End of the Audit
What Now?

16. WHY Nadcap?
The Customer Perspective
Achieve greater consistency across the supply chain and throughout the industry.

17. Nadcap Subscribers 309th Maintenance Wing-Hill AFB Latecoere
AgustaWestland
Airbus Group
Aerolia
Airbus
Airbus Defence & Space
Airbus Helicopters
Premium Aerotech
Alenia Aermacchi SpA
BAE Systems – Military Air Solutions (MAS)
BAE Systems
Ball Aerospace & Technology Corporation
The Boeing Company
Bombardier Inc.
COMAC
Defense Contract Management Agency (DCMA)
Eaton Aerospace
Embraer
GE Aviation
GE Avio S.r.l.
General Dynamics
Gulfstream
GKN Aerospace
GKN Aerospace Sweden AB
Heroux Devtek Inc. (Landing Gear Division)
Honeywell Aerospace
Israel Aircraft Industries
Latecoere
Liebherr-Aerospace SAS
Lockheed Martin Corporation
Mitsubishi Aircraft Corporation/Mitsubishi Heavy Industries, LTD
MTU Aero Engines AG
Northrop Grumman Corporation
Parker Aerospace Group
Raytheon Company
Rockwell Collins, Inc.
Rolls-Royce
SAFRAN Group
Sonaca
Spirit AeroSystems
Textron Inc.
Beechcraft Corporation
Bell Helicopter
Cessna Aircraft Company
Textron Systems
Thales
Triumph Group Inc.
United Technologies Corporation
Goodrich (UTAS)
Hamilton Sundstrand (UTAS)
Pratt & Whitney
Pratt & Whitney Canada
Sikorsky Aircraft

18. WHY Nadcap?
The Supplier Perspective
Because my customer said so!

19. THE REAL REASON Quality Improvements
An increasing percentage of Nadcap accredited companies report quality improvement in the area(s) related to their Nadcap accreditation(s)
25%
77%
76%
83%
85%

20. AGENDA
Introducing Nadcap
Why Nadcap?
How do I get started?
Audit Preparation Tips
The End of the Audit
What Now?

21. OBTAIN AND READ THE PRIMARY DOCUMENTS
Audit Checklist AC7XXX
Audit Criteria +
Job Audits
You will be audited using this checklist: get it from eAuditNet
Industry Standards & Customer Requirements
Audit Handbook
Audit Handbook
Clarifies the checklist & customer requirements: get it from eAuditNet

22. THE Nadcap AUDIT PROCESS
Subscriber Action
Supplier Action
PRI Action
Accreditation Mandated by Nadcap Prime Subscriber
Supplier Requests
Audit
Audit Scheduled
& Auditor Assigned
Audit Performed
– Auditor Submits
Report
Re-accreditation Process
Supplier
Review
Certificate Issued
to Supplier
Task Group
Review
PRI Technical
Staff Review

23. SCHEDULE THE AUDIT
Complete a preliminary questionnaire and return it to PRI Scheduling Staff
PRI Scheduling Staff will send you a quote for the audit cost and duration
Schedule the audit using eAuditNet (and help from PRI Scheduling if needed) for a time that suits you (and meets your customers expectations)

24. DO SOME RESEARCH, GO TO www.eAuditNet.com
eAuditNet Tutorial immediately after this session 1.
Register as a new user (limited access)
Contact PRI for full access (

25. IMPORTANT! AUDIT SCHEDULING
Schedule the audit when you
are processing real parts from an
aerospace customer
The auditor wants to see job audits
(a step-by-step review of all processing
on actual hardware to evaluate how you
meet customer requirements)
Tell PRI in advance if you will not have real
parts for the Nadcap audit

26. AGENDA
Introducing Nadcap
Why Nadcap?
How do I get started?
Audit Preparation Tips
The End of the Audit
What Now?

27. DO YOUR RESEARCH
The SSC has developed a tool to help guide you through the Nadcap process.
The Supplier Tool Sheet provides a list of where to find lots of useful information. It can be located:
eAuditNet / Documents / Public Documents / Supplier Support Committee (SSC) / SSC Documents OR

28. Available on eAuditNet
READ THE PROCEDURES
Available on eAuditNet
NIP Audit Process
NIP Post-Audit Process
NIP Export controlled
Materials & Information
NOP Supplier Merit Program
NOP Audit Failure Process
Why does this matter?
The procedures provide guidance on key aspects of the process including:
Response timeframes
How to reduce audit frequency from 12 to 24 months
How NOT to fail the audit and what happens if you do

29. UNDERSTAND THE NCR CLASSIFICATIONS
Major Non-conformance:
The absence of, or systemic breakdown of, the process
control and/or quality management system OR
Any non-conformance where the effect impacts or
has the potential to impact the integrity of the product.
Minor Non-conformance:
Any single system failure or lapse in conformance with the
applicable standard or audit criteria

30. CHECK YOUR QUALITY SYSTEM APPROVAL
Nadcap recognizes:
AS / EN / JISQ 9100 / 9110 / 9120
From a registrar listed in the lAQG OASIS database
Substitute: AC7004
lSO / lEC 17025
For testing laboratories
From a NACLA/lLAC approved accreditation body
Substitute: AC7006

31. EVIDENCE YOUR QUALITY SYSTEM APPROVAL
For initial audits:
Provide a copy to PRI Scheduling when you schedule your
Nadcap audit
If you don’t have this, AC7004 / AC7006 will be added to the scope
For reaccreditation audits
Provide a copy up to 60 days after the audit end date OR
Schedule AC7004 / AC7006 at least 90 days before the audit
start date (if you know you won’t comply with option 1)

32. Be strict with yourself For each question, record:
PERFORM A SELF AUDIT!
Use the Nadcap checklist
Be strict with yourself
For each question, record:
Where in your system you meet the requirement
Where you have objective evidence of compliance

33. USE THE SELF AUDIT RESULTS TO IMPROVE YOUR OPERATIONS
If you cannot list where in your system you
have documentation and what you will show
the auditor the answer is NO!
Fix all ‘No’s with Root Cause Corrective Action
before the Nadcap auditor arrives

34. AGENDA
Introducing Nadcap
Why Nadcap?
How do I get started?
Audit Preparation Tips
The End of the Audit
What Now?

35. Meet with the auditor each day for a review so there are
AT THE END OF THE AUDIT
Meet the auditor to review the report including any non-conformances (NCRs)
Ensure all NCRs are understood: this is
what you are responding to. If it’s not clear to you, will the Staff Engineer / Task Group understand?
Invite the right people including
top management
Raise any issues or problems
Meet with the auditor each day for a review so there are
no surprises

36. AFTER THE AUDITOR LEAVES
Provide feedback about the audit on eAuditNet
Appeal an NCR, Staff Engineer decision or
Task Group decision if you are not happy
– Contact the Staff Engineer for information
Contact PRI Management if you’re not satisfied
Meet wih
each day for a review so there are no surprises
Scott Klavon
Director
Nadcap program and Aerospace Operations

37. RESPOND TO ALL NON-CONFORMANCES
Provide the following in your answer:
Immediate Corrective Action Taken (Containment)
Root Cause of Non-conformance
Impact of all Identified Causes and the Root Cause
Action Taken to Prevent Recurrence
Objective Evidence Attached

38. RESPONSE DUE DATES
Initial responses: 21 calendar days
Subsequent responses: 7 calendar days
Important note: This is the time to respond to the NCRs, not necessarily to fix them
No extensions can be granted BUT
30 extra days are allocated in case more time is needed
Be aware: using extra days may affect merit and using more than 30 extra days may result in audit failure

39. CERTIFICATION
I added this slide to show the suppliers what their cert will look like. Feel free to delete it if you feel it unnecessary.

40. When can a Supplier use the Nadcap Logo?
The Nadcap Logo can be used for promoting one or multiple Nadcap Accreditations once Accreditation is achieved. There is no limit to how a facility utilizes the Nadcap logo.
Where can a Supplier find the logo or a policy on how to use the Nadcap Logo ?
An is sent to the Supplier after Nadcap Accreditation is achieved that includes copies of high definition logos and s-frm-48, “Use of the Mark Of Conformity, Program Certificate and Program Name”.
Who do you contact with questions about using the Nadcap Logo?
Call +1 (724) and a Commodity Service Representative can answer any questions.
This slide was added at the request of the CSRs. There has been an increase of findings due to misuse of mark of conformity.

41. NEED MORE HELP WITH RCCA?
A link to Response Requirements is on the page with the NCR
Root Cause Corrective Action training class
Free whitepaper called
Root Cause Corrective Action – Nadcap Style
(in the PRI Perspective section)

42. FREE TRAINING AT Nadcap MEETINGS
Throughout 2014 and continuing through 2015, PRI is offering free eQuaLearn training classes at Nadcap meetings.
Due to the popularity of these sessions, places are allocated on a first-come, first-serve basis.
To date, topics have included:
Root Cause Corrective Action
Introduction to Pyrometry
How to Prepare for a Nadcap Audit
Internal Auditing
Learn more and register at

43. AGENDA
Introducing Nadcap
Why Nadcap?
How do I get started?
Audit Preparation Tips
The End of the Audit
What now?

44. REMEMBER THE KEY POINTS
Do your research
Be prepared
Perform a self-audit
Understand Root Cause
Corrective Action
Ask for help if you need it!

45. MAKE CONTACT
PRI Scheduling Staff To arrange your audit
Nadcap Staff Engineers For guidance on checklist interpretation
Supplier Support Committee To get involved, request a mentor, etc
eQuaLearn For training on RCCA etc

46. If you would like to request a mentor, please send an email to NadcapSSC@sae.org
MENTORING PROGRAM
Objective
To provide names and contact information of experienced Nadcap suppliers (Mentors) to suppliers (Mentees’) new to the process or in need of assistance navigating the Nadcap system.
Benefits
Gain an understanding of the Nadcap process by working with a passionate Mentor who has extensive process and value-added experience
Open communication with an accredited supplier who can provide insight into the Nadcap program
Collaboration with Task Groups
Link Suppliers with SSC and Nadcap resources   

47. GO ONLINE
- PRI company website
- Nadcap audit specific website
- PRI training opportunities
And don’t forget about the Supplier Tool Sheet!

48. ANY QUESTIONS?
To receive a copy of this presentation,
Thank you for your participation Please ask questions and give feedback on this tutorial