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Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members.

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Presentation on theme: "Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members."— Presentation transcript:

1 Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

2 Building Loyalty  Are unpredictable relationships costing your company?  Has your company reached its ultimate customer retention goal?  Is your company in a truly intimate relationship with your customers?  Does the competition inspire you to find new ways of generating revenue while improving customer loyalty? Marketing research indicates that desires left unattended cause consumers to search for that which eludes them. This translates to lost revenue and lost opportunities! Building intimate relationships is a magical way to generate loyalty, enhance revenue, and strengthen your customer bond! TurnKey Coaching Solutions introduces a seamless method to generate sales that stick!

3 Connecting with the Consumer  “70% of consumers surveyed say they will pay a premium for personal service” --Harris  Consumers are fickle, because their needs are not being met.  Meet the consumer on their turf...  Prevent churn, lost revenue, page abandonment...

4 Create the Crucial Sub-culture  Creating a sub-culture that promotes loyalty is achieved when...  An intimate relationship is formed  A problem is solved  Value is generated dynamically (on an individual basis)  A support system that promotes healthy relationships is a core value

5 Coaching: a Lifeline to Loyalty  Coaching addresses each objective by...  Creating the glue that generates brand loyalty  Working with the consumer to address their current situation  Acting as an accelerant that expedites results on a case by case basis  Promoting a supportive environment that extends the duration of your relationship

6 Coaching is...  Coaching is a collaborative relationship that provides clients with feedback, guidance and insights from an outside vantage point.  Professional coaches provide an ongoing partnership designed to help clients produce fulfilling results in their personal and professional lives.  Coaches are trained to listen, to observe and to customize their approach to individual client needs.

7 More Popular than Ever "Life coaches won’t drag up bad memories. They will tell you what to do – and how to win big." Time Magazine "Coaching is having a dedicated mentor; it’s getting knowledgeable support and encouragement and a new way of looking at things when you need it." nafe Magazine "The hottest thing in management is the executive coach – part boss, part consultant, part therapist." Fortune "The goal of coaching is the goal of good management: to make the most of an organization’s valuable resources." Harvard Business Review

8 Leverage Premium Services  By capitalizing on the popularity of the most exciting new approach to personal development ever, you can:  Reduce customer churn  Reduce abandonment rates  Increase customer loyalty and retention  Increase conversion rates  Increase customer satisfaction  Bring in new revenue streams  Create a distinctive brand for your business

9 Scalability is Key  TurnKey Coaching Solutions...  Provides a scalable coaching solution that compliments your existing business model  How is scalability achieved?  There is no impact to your existing business model in terms of consumer acquisition except for the fact that you will reduce abandonment and create a new sales opportunity.  TurnKey Coaching Solutions has access to a worldwide data base of the best professional coaches.  Our services and customer satisfaction are guaranteed with a 30-day refund policy.

10 How Does This Work?  Sampling works—we give away a taste of the value and benefit of coaching.  Offer free webinar or teleclass series to all your members  Proven conversion rates are as high as 32% to premium service personal coaching  You receive new revenues from our services through a per acquisition or revenue share basis

11 What’s It Going to Cost Me?  Our programs are tailored base upon your needs, but investment is minimal.  Typically your existing resources are able to absorb this effort at the project level.  Examples of tasks that require your attention are approvals of copy and script, splash page updates, marketing, and operational pilot support as desired  We will provide the material and content for communicating with your members  In a nutshell you get to decide how involved you want to be.

12 What Do I Have to Do?  Introduce us to your members  Add us to your website  Support registrations  Provide regular publicity on your site and in your e-zines, etc.

13 Keys to Success Scalability Dynamic Intimate Solutions Profitable at onset Professional Certified Coaches Seamless Revenue Generation $$$ Minimal Expense TurnKey ingredients for an effective and simplified approach:

14 Meet The Executive Team Frank Spitzig Chief Operating Officer Mina Brown Chief Financial Officer Diane Siegel Chief Coaching Officer Yvonne Silva Chief Technology Officer Anisa Aven President

15 Let’s Get Started  Let’s schedule our first meeting to discuss our shared objectives and steps for moving forward  Sign up today, and we’ll deliver your first FREE webinar or teleclass in 30 days  You pay only a modest retainer fee  Ask to speak to an executive today!  Call now:


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