1. Becoming and Being a Deputy Vice-Chancellor ATEM Regional Conference July 2008

2. Overview Getting there A day in the life of a DVC What have I’ve learnt? Do you need to be an academic to be a leader in a modern university?

3. In the beginning… … Grew up in Western Sydney First in my family to attend University Commonwealth Scholarship in High School Commonwealth Scholarship at Sydney University Dean’s merit list Graduate employment program – NSW Government

4. What was this like? “You’ve done well considering where you come from” – Sydney University academic At the top of the graduating class but didn’t do honours because no-one told me to.. No career plan in mind and no understanding that I needed one

5. Life as a Statistician and Bureaucrat Young graduate in a very male dominated science and engineering- based group Got to do lots of interesting things because I was the ‘token’ women. Learnt a lot about organisational culture and its impact on people – what is and isn’t valued. I was promoted and progressed within the scientific ranks ahead of many colleagues. After five years I resigned to look after my new baby

6. The start of my Higher Education Career Started at Hawkesbury Agricultural College as EEO Coordinator in 1983. There was no requirement for such a position then – the College did it voluntarily. What did I know about EEO? – only what I’d learnt from the NSW Public Service. What I found out about some management, staff and student practices shocked the College leaders (and me) It was a hard beginning and you either learnt or left.

7. The formation of UWS from 1989 I led Equity across the University – it was a bit like being on the front line in a war zone without any protection. I spent five years refereeing, negotiating and mediating issues. The best compliment I received at the time was that I was neither management nor staff, so therefore I could be trusted The enormity of the issues, the grace of many of the people involved and the mean-spiritedness of others was amazing.

8. Early days of UWS I learnt to listen and listen and listen and then to always take the view that there are at least two sides to every story A network of colleagues New title Manager, Grievance Resolution and Institutional Equity Policy Unit Some examples

9. UWS: a very short history 1999 Federated University 3 Member institutions with separate administrations Unfocused research growth 56 faculties and schools 7 Campuses 2001 Unified University Single administration of four Divisions Four Colleges and 21 Schools (25) 12 Research Centres and groups (70 in 2000) 7 Campuses 265 U/G Courses 3808 Units 2007 Growing University and stable structure Three Divisions and the Office of the CFO 3 Colleges and 17 Schools (20) 8 University Research Centres 6 Campuses 74 U/G Courses 1787 Units Merger Improving Efficiency academic programs streamlined External research reviews restructuring and staff reductions $10m cost savings p.a., 200 staff reductions new governance and policy framework

10. A Turning Point Postgraduate study in Public Policy– 100km round trip, two nights a week for two years, 3 small children at the same time. Research project on institutional restructuring in third year DEST funded leadership program (six months) Elected General Staff member on the Board of Trustees – for 4 years

11. Our ‘Troubles” - 1995 Asked by the then Vice-Chancellor to come to work with him for six months – Policy Adviser. Managed the process to implement new structural and governance arrangements in 1996-1997. New title, Executive Director, Chancellery Worked with Executive – formal resolution of thanks in minutes

12. UWS Unifies: 1999 to 2005 New Vice-Chancellor with mandate for change – managed restructure process Personally – 5 titles in six years; had to apply for the job each time. Under immense scrutiny at the centre of the University Significant challenges – requiring values and vision driven change – a lot of heart and commitment, not ego

13. University Secretary and Division of Corporate Services Moved from high-level adviser to line Executive Worked also to Chancellor and Board Undertook further study – AICD diploma and advanced diploma Equal Executive status except - couldn’t act for Vice- Chancellor Some interesting views on the title and status

14. The Next Big Step Appointed as Deputy Vice-Chancellor in 2005 – staff in the Division petitioned the VC for the change Portfolio continued to grow Represented and acted for Vice-Chancellor Continued as Secretary to the Board of Trustees Key note presentation at University Merger Conference in South Africa – my introduction

15. My Portfolio Academic Registrar- Student and Academic Administration, Student Services Planning and Quality (PVC) Policy and Governance Marketing Media and Communication Legal and Audit and Risk Human Resources Professional Development Equity and Diversity Special Projects Unit Entity Governance

16. A day in the life of DVC (CSS) A session on enterprise bargaining Visit from our Muslim students Fierce conversation with difficult staff member Going to court to get an AVO Lunch with colleagues from our Television station Board Approving the detail of a legal document and the contents of 10 marketing brochures Chairing the Web Steering Committee Meeting an international delegation

17. What I’ve learned Patience Active listening Not to make quick judgements Remain calm Tell stories – funny or otherwise Be honest and inclusive Keep in contact Show respect Keep learning – the skill set required is ever changing

18. Importance of Professional Development and other activities Harvard Business School ICAC/ANU Anti-Corruption Course CPD for AICD Fellowship Chair E-learning company Director TVS Director, UWSCollege

19. An institutional response: creating the ‘right culture’ One culture – modelling our values Outward looking Optimistic and excellence-seeking Driven by the challenge, stimulating An intellectual community Can do attitude Proud and committed to University

20. UWS Context: Vice-Chancellor, 2007 The “Must-Haves”: Vision Belief Means Confidence Determination

21. Authentic leadership Five touchstones: 1.Know yourself 2.Listen authentically 3.Express authentically 4.Appreciate 5.Serve authentically Kevin Cashman, Innovative Leader, 1997

22. Resilient Leadership Positive - identify opportunities and have confidence to succeed. Focused - a clear vision of what they want to achieve Flexible – draw on a wide range of internal and external resources Organised - use structured approaches to managing ambiguity Proactive - engage action in the face of uncertainty, taking Dr. Jim Chambers Institute for Organisational Leadership, 2007

23. My approach Build relationships Recognise efforts of others Use your sense of humour and tell stories “Do the right thing” Set realistic expectations

24. Academic or not? Not the right question – what are the experiences, skills and strategic wisdom required to succeed in the role? Academic colleagues have complementary interests and experiences. It’s the team that matters We are all part of this team and work as a group with a common purpose not a group of individuals. The key driver is mutual respect and reciprocity