1. MaxMobile for BlackBerry

2. MaxMobile for Blackberry  Address Book  Opportunities  Customer Service  Calendar  Hotlist  Preferences  Wireless Synchronization  Synchronization Preferences  Database Tables

3. MaxMobile for Blackberry  Address Book  Support for adding Companies, Individuals and Contacts  User Defined Fields  Activities  Notes  Documents MaxMobile_BBE User Guide pg. 12 - 17

4. MaxMobile for Blackberry  Opportunities  Support for adding, editing and deleting opportunities  User Defined Fields  View Options  Action Menus  Search Options  Support for Adding a Contact MaxMobile_BBE User guide pg. 17 - 20

5. MaxMobile for Blackberry  Customer Service  Support for adding, editing and deleting cases  User Defined Fields  View Options  Action Menus  Filters  Support for Adding a Contact MaxMobile_BBE User guide pg. 20 - 23

6. MaxMobile for Blackberry  Calendar  Support for adding, editing and deleting appointments  Daily, Weekly and Monthly Views  ‘Go to’ Navigation Options MaxMobile_BBE User guide pg. 34 - 38

7. MaxMobile for Blackberry  Hotlist  Support for adding, editing and deleting tasks  User Defined Fields  View Options  Filters MaxMobile_BBE User guide pg. 30 - 33

8. MaxMobile for Blackberry  Preferences  Calendar Hotlist Settings  Alarms  Alarm Frequency  Default Calendar View  Email Settings Note options  Retrieve Address Book Entries at Startup  Show All  Retrieve the Last List MaxMobile_BBE User Guide pg. 5

9. MaxMobile for Blackberry  How to Check/Set Wireless URL  http:// /WirelessSync/MaxMobileSync.asmx  IIS Server has fixed IP or Domain Name for ‘Public’ Access  IIS Virtual Directory  Anonymous only  SSL must use Root Trusted Certificates  “USE_NT_Athentication = no” in MaConfig  Test URL from external PC and from device browser  Only require standard web ports (80 or 443) MaxMobile_BBE User guide pg. 11 - 12

10. MaxMobile for Blackberry  Wireless Connectivity  Enable MaxMobile settings for user  Ensure correct email address for user  Trigger Initialisation email via Administrator, WSS  Email sent to device with connection details  Can modify location within application if changes or cannot connect to server after application intsalled MaxMobile_BBE User guide pg. 11 - 12

11. MaxMobile for Blackberry  Synchronization Preferences  Address Book Options  Opportunity Options  Service Case Options  Appointment Options  Hotlist Task Options  Conflict Resolution MaxMobile_BBE User guide pg. 6 - 11

12. MaxMobile for Blackberry  Synchronization Preferences – Address Book Options  Note Types  Document Categories  User Defined Fields MaxMobile_BBE User guide pg. 8 - 10

13. MaxMobile for Blackberry  Synchronization Preferences – Opportunity Options  Note Types  Document Categories  User Defined Fields MaxMobile_BBE User guide pg. 8 - 10

14. MaxMobile for Blackberry  Synchronization Preferences – Service Case Options  Note Types  Document Categories  User Defined Fields MaxMobile_BBE User guide pg. 8 - 10

15. MaxMobile for Blackberry  MaxMobile for prior versions  MaxMobile for Blackberry synchronizes proprietary database files to the Blackberry device.  This is because the Blackberry doesn’t provide a data structure that can host the MaxMobile for Blackberry data.  The Database Files  Data.cod  maxapp.cod