1. Training by Kaori & Hisashi

3.  The art of saying “NO”  The ability to communicate one's own thoughts, opinions and wishes in a clear, direct and non-aggressive way

5.  Passive  Allowing someone else’s rights to overshadow one’s own  Easily forced into thinking like someone else  Difficult to express opinions and ideas  Put the tutees needs before one’s self

6.  A passive tutor…  May feel hurt, anxious, or even angry  May not get the most out of a session, because he or she compromise too much with wishes of tutee  May cause inability to communicate needed information effectively

7.  Aggressive  No regard for the rights of others  May give threats (verbal or physical)  Viewing oneself as superior  Refusing to listen to the thoughts and opinions of others http://farm4.static.flickr.com/3627/3639550795_89f936bc06.jpg

8.  An aggressive tutor  May cause a conflict between the tutee and themselves  May say things that they do not mean  May make an uncomfortable situation and make tutee a silent type of person  May not take the tutee’s learning style into account or other unique needs

9. http://1.bp.blogspot.com/_VPzHTeGH9wo/Sw6J0Dg4tzI/AAAAAAAAAZw/v30U-bv8jMM/s1600/assertiveness- chart.jpg

10.  Being able to express oneself without violating the rights of others  In other words you are putting yourself in the leadership position without abusing your role or neglecting your responsibilities

11.  To be able to refuse requests from students when necessary  To avoid being overwhelmed by the demands of others  Keep in mind your responsibilities as tutors, before the needs of your tutees

12.  Be honest without trying to make the other person feel guilty or responsible  Begin statements with “I” rather than “you”  Listen actively  Share opinions about some trouble in order to solve the problem together  Learn from bad experiences to handle things differently the next time

13.  Eye contact  Upright posture  Relax the shoulders and face  Breath normally  Try to maintain a steady tone of voice during conversation http://www.premcs.com/images/assertiveness.gif

14.  Make pairs, think of and write down the situations where the assertiveness is extremely needed as a skill!!! http://www.rashmipriya.com/files/images/roleplay.gif

15.  CRLA, ITPC, samples Level 3: Chapter 16, “ASSERTIVENESS”  LLC, Training by Manager Junko Tsukayama “Assertiveness”, January 2011