1. “Engaging Fresh Young Talent in the Workplace” Dave Schmitz, General Mgr, Steppenwolf Theatre Company Tom Walter, CEO, Tasty Catering Moderated: Diane Stoneman, Dir., of Consulting & Training 10am CST For Audio: Dial toll free: 866-740-1260 and enter Access Code: 3289796 ReadyTalk Customer Care: 800-843-9166

2. Founded in 2001 by co-owners of Fel-Pro. Committed to building healthy, productive work cultures Triple bottom line: Business, People, Community. Winning Workplaces

3. Winning Workplaces Core Areas - Information Clearinghouse - Consulting & Training - Business Webinars

4. Honoring Top Small Workplaces The Wall Street Journal Winners profile @ WSJ.Com/Entrepreneur Top Small Workplace Conference & Celebration

5. Why Small Business cares about Gen Y 75 million (ages 16-29) in US 25% of labor force and growing Small business positioned to meet needs/desires: meaningful work, continuous feedback, active say, and work life balance. Skills that match the entrepreneurial spirits

6. Our Agenda Today The Tale of Two Companies Philosophies and Perspectives on working with the Younger Generation Lessons Learned Questions

7. Meet our Guests David Schmitz General Manager Steppenwolf Theatre Co. Tom Walter CEO Tasty Catering

8. Tasty Catering Developed 1989 Based in NW Chicago-metro area A character-based business

9. Four Focus Areas Food/beverage service for Chicago’s leading event planners 11,000 events during 2008 55 f-time & 150 p-time (seasonal/weekend)

10. The Tipping Point Gen Y/Millennials replace Boomers as largest generation in workplace Veterans (1922-1945) – obligation driven Boomers (1946-1964) – driven by exciting adventure Gen X (1965-1985) – entrepreneurial & personal challenge Millennials (1981-2000) – work is a means to an end Engaging and empowering the millennials will be critical for sustainability

11. Staff Recruitment & Hiring Hires virgin or broken talent Supports high school students, counsels and hires best & brightest Food class workshops for 8 high schools New staff assigned mentors Culture and application part of initial training Culture= decision-maker, defines behavior expectations

12. Work Environment 70% of US employees are apathetic US service denial, not service - Irritating workers who are people pleasers Employees treated as production units, not sensitive souls

13. Retaining Millennials Allow freedom and responsibility Challenge their minds – used to solving games Work with “friends,” not just workers Fun – both at work and outside Respect and recognize Flexible – do not adapt to strict scheduling

14. Leading Young Talent Lead, don’t manage Earn respect, don’t demand it: Anticipate, communicate, delegate, motivate Provide transparency, practice open book management, share the risk & reward

15. Employee Created Culture Core Values Moral, ethical and legal Treat others with respect Quality in everything we do Competitiveness High customer standards Culture of discipline Freedom and responsibility

16. Employee Created Culture Core Purpose Experience thrill of success through teamwork, innovation and community involvement Big Hairy Audacious Goal Build great, enduring company with one of the most recognized and respected brands in our industry Vivid Description Evolve into recognized and profitable corporate catering company through careful planning and controlled growth while enriching employees and satisfying our customers

17. Entrepreneurship Entanglement 5 start-up companies in past 3 years: That’s Caring – eco-responsible gift basket T.F. Processors – co-pack commercial baking Touhy Capital – an employee assistance fund N. 44 th – an Arizona estate investment Rios Trucking – truck leasing

20. We employ Millennials to the benefit of the theatre

21. Really? Enlivened by youthful energy Creates environment of innovation Pushes company to use current technologies It’s fun- never a dull moment!

22. How We Engage the Next Generation Professional Leadership Programs Apprenticeship Internship African American Fellowship As staff members By turning challenges into opportunities

23. Professional Leadership Programs Paid learning experience (Apprenticeship, Fellowship) Introduction to working More than filling, faxing and coffee making Monthly professional development Cohort group created Independent projects

24. Professional Leadership Programs Steppenwolf enlivened by youthful energy – creates an environment of innovation Junior staff gets experience managing staff Next generation of theatre managers trained (good for Steppenwolf & community)

25. As staff members On-boarding PL Programs – Jr. staff gets mgt. experience Embrace their passion for theatre as a profession Create teams focused on their talents

26. Turn “challenges” into opportunities Embrace willingness to blur lines between work and play Look to them to communicate on our behalf to their age co-horts

27. Turn challenges into opportunities Create opportunities to de-silo company – develop great teams / de-silo operations Harness the FUN and ENERGY they bring to the job

29. Questions? David Schmitz General Manager Steppenwolf Theatre Co. Tom Walter CEO Tasty Catering

30. Thank you for joining us. Please fill out a feedback evaluation form. www.winningworkplaces.org