1. Contents 18/03/2015Jisc and you - Natspec conference1 3 things to take away: »What is Jisc? »What does Jisc do? »How can I engage?

2. Natspec conference Jisc and you – working together 18/03/2015

3. Contents 18/03/2015Jisc and you - Natspec conference3 3 things to take away: »What is Jisc? »What does Jisc do? »How can I engage?

4. 18/03/2015Jisc and you - Natspec conference4 Link to presentation: https://www.youtube.com/watch?v=sOL7j8TTWN4 Annual review 2014

5. What is Jisc? 18/03/2015Jisc and you - Natspec conference5 One organisation… Only Jisc owned by the sector, for the sector »One purpose: to support you »Trusted advice for your benefit »Scales to meet your needs »Works in partnership with you, efficiently »Saves you more than £200m a year

6. What does Jisc do? 18/03/2015Jisc and you - Natspec conference6 Does 4 things… Providing and developing a network infrastructure and related services that meet the needs of the UK research and education communities Supporting the procurement of digital content for UK education and research Our network of national and regional teams provide local engagement, advice and support to help you get the most out of our service offer Our R&D work, paid for entirely by our major funders, identifies emerging technologies and develops them around your particular needs

7. Jisc does 4 things… 18/03/2015Jisc and you - Natspec conference7 Our work in this area includes: »Security »Connectivity »Access and identity management »Procurement »Cloud »Email »Internet and IP services »Telecoms »Videoconferencing Our work in this area includes: »Journals »e-books »Maps and geospatial data »Learning and teaching resources »Resource discovery »Film and images »Repositories In this area we provide: »A single point of contact through a dedicated account manager »Subject specialists »Communities of practice and peer networking »Local stakeholder for a »Training »A range of online and face to face events (eg Digifest, Networkshop) We are currently running 34 R&D projects including the following topic areas: »Collaboration »Curation and preservation »Data and analytics »Digital literacy »E-learning and VLEs »Libraries »Open access »Research and research data

8. Who we serve 18/03/2015Jisc and you - Natspec conference8 CollegesUsersUniversitiesSkills providers

9. How can I engage? 18/03/2015Jisc and you - Natspec conference9

10. How can I engage? 18/03/2015Jisc and you - Natspec conference10 Serving you… Account managersSubject specialistsLocal officesDigital spaceContact centre

11. Jisc across the UK 18/03/2015Jisc and you - Natspec conference11 How we engage with you… With dedicated local staff and access to a team of subject specialists, you can access and make best use of Jisc's products and services tailored for colleges, universities and skills providers in your region as well as the ability to attend national/regional conferences. Alyson Dacey Head of Jisc Wales T 0203 819 8254 E alyson.dacey@jisc.ac.uk Jason Miles-Campbell Head of Jisc Scotland Head of Jisc Northern Ireland T 0203 819 8253 E jason.miles-campbell@jisc.ac.uk Lyn Bender Head of Jisc South West and Midlands T 0203 819 8243 E lyn.bender@jisc.ac.uk Will Allen Head of Jisc North T 0203 819 8252 E will.allen@jisc.ac.uk John Potter Head of Jisc South and East T 0203 819 8220 E john.potter@jisc.ac.uk Helen Lazarus Head of Jisc London T 07468 727041 E helen.lazarus@jisc.ac.uk

12. How can I engage? 18/03/2015Jisc and you - Natspec conference12 »Technology Advisory Group (TAG) »Your group – supported by Jisc »Outputs materially affect Jisc priorities

13. Extending your reach 18/03/2015Jisc and you - Natspec conference13 »Customer voice – placing your needs at our heart »Account managers that work for you »Greater visibility, transparency, and accountability »Customer reporting and data dashboards

14. 18/03/2015Jisc and you - Natspec conference14 https://www.flickr.com/photos/joebehr/6083727979

15. 18/03/2015Jisc and you - Natspec conference15

16. How can I engage? 18/03/2015Jisc and you - Natspec conference16 »A&I elevator competition »In partnership with Natspec – scope to be agreed »Initiating September 2015 »Purpose »to identify some new and emerging accessibility and inclusion tools and to assess whether they can be scaled up and delivered as a service

17. Outline structure 18/03/2015Jisc and you - Natspec conference17 »Issue competition on elevator »Vote on ideas »Ideas with minimum number of votes to be taken into discovery stage »Successful ideas invited to a series of events for idea refinement, end user testing, and feasibility testing »Outcome – next stage plan for each idea »Product development

18. 18/03/2015Jisc and you - Natspec conference18 Link to presentation: https://www.youtube.com/watch?v=1FeZ4lDAKtU Why Jisc?

19. Find out more… 18/03/2015Jisc and you - Natspec conference19 Peter Scott Director, Jisc group customer services peter.scott@jisc.ac.uk One Castlepark Tower Hill Bristol BS2 0JA T 020 3697 5800 customerservices@jisc.ac.ukjisc.ac.uk Except where otherwise noted, this work is licensed under CC-BY-NC-ND