1. UKERNA Strategic Drivers & Implications for RNOs Robin Arak Chief Executive, UKERNA R.Arak@ukerna.ac.uk

2. Agenda Strategic Drivers Change to UKERNA’s corporate structure Issues for RNOs

3. Drivers – JANET stakeholders Higher Education Further Education Research + Partners and collaborators Funding bodies

4. Funding Flow (UK) JISC Institutions Funding Bodies UKERNA & JANET Regional Networks IS/IT support Network support Government Regional/National Taxes Customers

5. Strategy Flow JISC strategy Institutional strategies HE & FE Funding Councils missions and strategies UKERNA corporate plan & strategy Regional Network strategies IS/IT strategy Network strategy Government objectives Regional strategies Research Councils’ Strategies

6. Drivers – JISC Funding HEFCE 48% TOTAL HE 59% LSC 35% TOTAL FE 41% SHEFC 7% SFEFC 3% ELWa HE 3% ELWa FE 2% DELNI HE 1% DELNI FE 1%

7. Common Themes Widening & increasing participation Lifelong Learning –More options for learning and modes Partnerships and increased collaboration High quality education Increased use of ICT Improving the “wealth” of the UK

8. Drivers – DfES Priorities Improving primary education Transforming secondary education Increasing and broadening participation in HE Developing the skills of the workforce – particularly the basic skills of some adults. Opening up learning- eLearning, –UK online centres –Digital TV

9. Drivers – funding bodies HEFCE Promote and support productive interaction between HE and business and the community Encourage institutions to increase access to support lifelong learning

10. Drivers – funding bodies LSC Extend participation in education, learning and training (80% 16-18 year olds in structured learning by 2004) By the end of the decade 2010 half of 18-30 year olds should be capable of accessing higher education

11. Drivers – funding bodies SHEFC Look for other opportunities for increased integration with other public sector networks Promote the increase of effective collaborations and strategic alliances among higher education institutions, with other parts of the education sector, and with other users of HE.

12. Drivers – funding bodies SFEFC Create a sustainable funding platform to deliver lifelong learning and wider access Improve students’ learning experience, by developing an integrated quality improvement framework, supporting learning innovation, and investing in information technology

13. Drivers – funding bodies ELWa Promote collaboration between the further and higher education sectors Reduce number of working age adults who don’t have qualifications from 1 in 4 to 1 in 8 by 2004

14. Drivers – funding bodies DELNI Develop a piloted approach to enhanced linkages between the further education sector and SMEs. Introduce an FE/HE MAN (develop e- learning)

15. Drivers – funding bodies Research Councils Advancement & dissemination of knowledge Promotion and support of high quality basic, strategic and applied research Promoting the transfer of knowledge from scientific research into practice to benefit the UK World class collaborative research E-Science

16. JISC Strategy High quality network Managed IP bandwidth –Flexible automatically bookable network resources between 384Kbs and 20Mbps for teaching Interoperability (GEANT, Internet 2) High bandwidth for research (GRID) “Last mile” technologies for student learner and researcher access

17. JISC Strategy SuperJANET 5 (100’s of Gbps) Upgrades to MANS –(In place by 2005) 750 primary connected sites @ 200Mbps = 150Gbps 750 primary connected sites @ 1Gbps = 750Gbps

19. JISC Strategy – content delivery Network Management –Traffic management Caching Mirroring Security & Authentication –Access to content –Access to network resources

20. UKERNA Strategy Drivers Increased collaboration –For learning and teaching –For research Lifelong Learning support Widening participation Support for research- E-Science

21. Collaboration Between HE, FE, research communities and other organisations requires Peering arrangements Connections to other networks - connection policies - acceptable use policies Support for network applications for collaboration e.g. multi-cast video

22. Lifelong Learning Providing services “off Net” –Home –Workplace Peering arrangements Last mile outreach services (e.g. ADSL) Support implications –Working with partners

23. Widening Participation Delivery of “broadband” JANET services to learners at home and at work Links to other networks used by learners e.g. NHSNet, schools, SMEs Outreach centre connections e.g. adult education and community centres Links to entertainment networks e.g. Cable TV. Authentication and security “issues”

24. E-Science - definition “Science increasingly done through distributed global collaborations enabled by the Internet, using: very large data collections, tera-scale computing resources, and high performance visualisation.”

25. E-Science support IP Multicast- “Access GRID” Support for QoS –Videoconferencing –Remote visualisation and control –Shipment of large volumes of data (requires timely delivery without affecting other production services) –Distributed processing via the network (databases)

26. E-Science implications Interoperation with other NRENS Interoperation with regional networks Move towards automatically setting up network resources to support authorised applications –Authentication –DEN –Middleware

27. Common Requirements Reliability –Resilience, redundancy, topology Easy to manage, use and support! Interoperability Guaranteed Application Delivery Ability to deliver new applications as they are required Scalability (more bandwidth)

28. Conclusion UKERNA is indirectly driven by government policies As policies have changed UKERNA has provided network services to support government policy and strategy implementation

29. Summary To ensure that services are aligned to stakeholder needs stakeholders need to be represented: –Membership –Board

30. Why a review? UKERNA’s adoption of a wider remit to deliver services to education and research –FE, Lifelong learning communities, schools? JISC review conducted by Sir Brian Follett –UKERNA to remain the network service provider –Review UKERNA’s role, governance, management

31. The review Funding Councils commissioned the UKERNA Review Chaired by Fred McCrindle Review panels met over Summer 2001 Report issued January 2002

32. Corporate Restructuring 1.Articles of association of UKERNA were altered to create classes of membership. 2.Built in flexibility for the future to allow new stakeholders to be represented 3.Membership of the Board restructured in order to reflect all current stakeholder communities.

33. Classes of Membership 1.HE and Research institutions 2.FE institutions 3.Individuals interested in networking issues Nominate an elect 3 board members for period of 3 years (RNOs?)

34. Classes of Membership 4. Education, learning & research institutions not eligible as HE, Research or FE institutions 5. Public Body Members (UK HE, FE funding councils and OST) 6.Representative organisations representing education, learning & research in the UK Nominate board members, change M&A, vote on AGM and General meeting business

35. New Board Chair (non executive) Executive directors UKERNA Chief Executive UKERNA Finance Director Appointed by members in classes 4 –6 Appointed by the Board

36. New Board (cont) Non executive directors Nominated by members in classes 4 – 6 Elected by the members in classes 1 -3 HEFCE LSC SFC ELWa OST and research councils DEL(NI) Three community members

37. Issues affecting JANET and the Regional Networks

38. Some Issues affecting JANET Supplier Stability & Performance JANET was designed to a price –Bandwidth vs Resilience Regional Networks –Resilience to regional networks? –Resilience to end institutions?

39. Network Reliability

42. Top 10 availability issues Broken lines/line faults 24% (T) Circuit faults 21% (T) Telco equipment faults 12% (T) Power failures 8% (U) Telco Exchange problems 6% (T) Router problems 6% (U) Security maintenance 5% (U) Switching equipment 4% (U) Virus problems 3% (U) Data service unit problems 3% (U) (Issues causing monthly site availability to drop <99%)

43. RNO issues Long term regional network funding –Merger of capital & recurrent funding –More flexibility and stability in funding –Alignment of funding with procurement cycles –Funding tied to agreed plans/outcomes –Remove funding “micro-management”

44. RNO Management Corporate governance of MANs –Board structure –Management structure –Risk Management –Legal obligations Company law, Tax, VAT, PAYE, regulation, etc.

45. RNO Management Operational Management –Technical Management –Financial Management (Billing, Invoicing) –Auditing –Monitoring the SLA

46. Regional Networks Aligning regional network agendas with national and regional agendas? –Regional Network Corporate Strategies What does an individual regional network wish to deliver if UKERNA’s remit widens? What regional strategies does a regional network wish to support?

47. Challenges for RNOs Managing complexity –Multiple interoperating domains –Relationships with UKERNA, RSCs, etc. –Relationship with “customers” –Account management Supplier “management” – telcos Business Continuity Plans Move to 24 X 7 support User expectation

48. Challenges for RNOs? Value added services? –Caching?, Web hosting? –E-mail, Managed router service? –Offsite backup? –Video services? –eLearning services? –Other application services, MIS? –Campus network monitoring and support? –Security services? –Helpdesk? Consultancy?

49. Challenges for RNOs How can RNOs help support the strategies of: –Institutions? –Funding councils? –Research councils? –Regional organisations? Collaboration with other organisations

50. Who can connect to regional networks? (1) HE, FE & publicly funded research Non commercial organisations involved with lifelong learning funded by HE & FE Broader educational organisations including private colleges? Local education authorities ? State schools Private schools ?

51. Who can connect to regional networks? (2) Commercial organisations engaged in lifelong learning when JANET is only used for learning ? Local councils for lifelong learning? Local councils for for other public sector activities for the benefit of the community? Public libraries ?

52. Who can connect to regional networks? (3) Organisations conducting collaborative research and/or learning with HE & FE providing JANET is used just for this Research partners but using JANET for other activities as well? Science parks where there is collaborative research and JANET is used for this Science parks (some companies trading with no research interests)? NHS requiring delivery of lifelong learning?

53. Who can connect to regional networks? (4) SMEs and other companies who use JANET only for collaborative research or to support learning programmes SMEs and other companies who also want to use JANET for commercial purposes as well as for collaborative research or learning? Organisations with no link to HE & FE where connections are made for commercial profit to offset costs and future investment by the RNO?

54. Who can connect to regional networks? (What next?) Paper to the JCN Consultation with funding councils Change to connection policy? –RNOs to offer sponsored connections –Cost recovery models –Tariffs for connection –Tariffs for internet transit bandwidth

55. DISCUSSION & FEEDBACK

56. NorMAN YHMAN EMMAN EastNet External Links LMN Kentish MAN LeNSESWERN South Wales MAN TVN MidMAN Northern Ireland North Wales MAN NNW C&NL MAN GlasgowEdinburgh Warrington Leeds Reading London BristolPortsmouth EaStMAN UHI Network Clydenet AbMAN University College London connection to test-bed network External Links University of Manchester connection to test-bed network 10Gbit/s multiplexed 4*2.5Gbit/s channels FaTMAN Due Summer 2002