1. Slide 1 FastFacts Feature Presentation February 6, 2015 To dial in, use this phone number and participant code… Phone number: 888-651-5908 Participant code: 182500 To participate via VoIP… You must have a sound card You must have headphones or computer speakers © 2015 The Johns Hopkins University. All rights reserved.

2. Slide 2 Today’s Topic We’ll be taking a look at… World Travel, Inc.’s Group and Meeting Services

3. Slide 3 Today’s Presenter Peter Sonzogni World Travel, Inc. Vice President of Meeting & Incentive Sales psonzogni@worldtravelinc.com

4. Slide 4 Session Segments Presentation In this session, Peter Sonzogni will teach you about World Travel, Inc.’s group and meetings service offerings including site selection, group airline reservations and multi-media production. During Peter’s presentation, your phone will be muted. Q&A After the presentation, we’ll hold a Q&A session. We’ll open up the phone lines, and you’ll be able to ask questions directly. Peter will answer as many of your questions as time allows

5. Slide 5 Contact Us If you would like to submit a question during the presentation or if you’re having technical difficulties, you can email us at: fastfacts@jhu.edu fastfacts@jhu.edu

6. Slide 6 Survey At the end of this FastFacts session, we’ll ask you to complete a short survey. Your honest comments will help us to enhance and improve future FastFacts sessions. Thank you in advance for your participation.

7. Slide 7 How To View Full Screen Click Here

8. Slide 8 Agenda After today’s presentation you will be able to: Understand how World Travel, Inc. can support you for group, meeting, or conference planning needs Determine when it is appropriate to use WTI for group planning support Understand basic pricing structure for WTI group services

9. Slide 9 Leveraging WTI’s Experience Types of Meetings National Sales Meetings Circle of Excellence Programs User Conferences President and Chairman’s Clubs Medical Meetings Corporate Meetings Business Retreats Customer Events Types of Meetings Product Launches Training Seminars Special Events Cruises & Incentives Captive Audience Food & Beverage Included Employee Meetings World Travel, Inc. (WTI) has extensive experience planning a variety of group and meeting formats.

10. Slide 10 Group and Event Planning Service Highlights More than 450,000 attendees in 2014 1,275 meetings in 2014 Flexible sizing from 15 to 15,000 participants Average airfare savings of 30% Client satisfaction rating of 98% 35 dedicated group air and meeting consultants 500+ corporate travel professionals for additional support WTI has planned events for groups of all sizes with strong savings results and client satisfaction ratings. “I want to thank World Travel for making this year’s LG InnoFest our best one yet! World Travel’s planners, air agents and onsite staff were the epitome of professional. They made our internal transition of new executives and a new format of a show seamless, as no small detail went unnoticed. I look forward to working with them again in the future and would highly recommend them to any other corporation.” - Jessica; LG Electronics

11. Slide 11 Site Selection WTI will support you in finding the ideal site based on a thorough site assessment, contract negotiations and preferred supplier relationships. Independent Assessment of Each Location Features Benefits Concessions Negotiated Pricing and Contract Management Site Selection Pricing Analysis Attrition Experience and Clout with Preferred Supplier Relationships Customized Programs to Meet Your Goals

12. Slide 12 Group Airline Reservations WTI will conduct a comprehensive air analysis to understand the savings potential for your group or meeting. Air Analysis Best configuration of carriers and routes Greatest value prior to selecting meeting location Meeting Discounts Utilize preferred airlines and corresponding city pairs for maximum savings OR Standard 5% to 10% off lowest published tariff when preferred programs are not utilized Early bird discounts available (60-day advance ticketing); Advanced purchases offer maximum savings Zone Fares Slightly higher than excursion fares, but more flexible than standard non- refundable tickets 2-night minimums Refundable vs. non-refundable Transient or group takes advantage of savings ***Note Group & Meeting fares may require a minimum of 30-40 tickets purchased, depending on the airline. ***

13. Slide 13 Additional Services WTI also offers a variety of multi-media services and ground transportation based on your event’s unique needs. Multi-Media Production Audio/ Visual Production Set Design and Construction Lighting, Sound and Tech Support Entertainment Speakers Award Ceremonies Gala Events Ground Transportation Maximize Efficiency Arrival lists Departure lists Transportation Mode Options: Deluxe motor coaches Car services Mini-buses Luxury limousines Meet-and-Greet Services

14. Slide 14 Event Registration & Marketing WTI leverages Cvent, the online event registration software used to manage group registration and marketing. Registration & Data Capture Form Includes: Activities Meal Preferences Give-a-ways Profile data Register Online, by Phone or Fax Real-time Participation Status Provide Pre- and Post-Surveys Marketing Customized Web Pages Customized Invitations Targeted Messaging Broadcast Reminders

15. Slide 15 Basic Pricing Every group event has customized pricing but WTI has some basic pricing estimates list below. Non-Fee Services Site selection Negotiating and securing hotel contracts Manage rooming lists Base: $45 Per Person Food & Beverages Meeting Room Set-Up Audio & Visual Set-Up Base Plus: $50 - $195 Per Ground Transportation Web Registration Off-Site Tours & Venues Themed Events Team Building Events Dine Around Programs

16. Slide 16 Attendee Management WTI also provides services to manage your attendee list and give you insight into their attendance via customized reporting. Multi-Lingual Call Center & Web Registration Customizable web registration Accessible 24 / 7 Single point of entry Extensive reporting capabilities Automated CRS interface Attendee profiling tools Seamless consolidation Customizable web pages for online booking Mobile app design Reporting Capabilities Pre- & Post- Event Reports Rooming lists Arrival/departure manifests Budget vs. actual Attendee reports Inventory management Invoice summaries Departure notices Event preference roster

17. Slide 17 Onsite Event Management WTI offers onsite event services to ensure your meeting is a success in all phases of the event. Supervise set-up Registration Signage and props Transportation Food and beverage functions Business services General session and breakout Coordination Ensure quality and responsiveness Creative off-site venues Shipping and receiving Crisis management

18. Slide 18 Sample Savings Based on a 2014 National Sales Meeting (600 Passengers), the savings potential is enormous with WTI

19. Slide 19 Live cVent Demo

20. Slide 20 We’re going to open the phone lines now! There will be a slight pause, and then a recorded voice will provide instructions on how to ask questions over this conference call line. We’ll be answering questions in the order that we receive them. We’ll also be answering the questions that were emailed to us during the presentation. If there’s a question that we can’t answer, we’ll do some research after this session, and then email the answer to all participants. Q&A

21. Slide 21 Thank You! Thank you for participating! We would love to hear from you. Are there certain topics that you would like us to cover in future FastFacts sessions? Would you like to be a FastFacts presenter? Please email us at: fastfacts@jhu.edufastfacts@jhu.edu

22. Slide 22 Survey Before we close, please take the time to complete a short survey. Your feedback will help us as we plan future FastFacts sessions. Click this link to access the survey… http://connect.johnshopkins.edu/fastfactssurvey/ http://connect.johnshopkins.edu/fastfactssurvey/ Thanks again!