1. © Communispond Communispond’s Webinar Series The Digital Tipping Point: How New Technologies are Changing the Way We Work and Learn

2. © Communispond Housekeeping Turn off all other programs We’ll be turning off the video Audio quality Recording Submit questions through “chat” Drawing for those who stay with us

3. © Communispond Android Tablet Computer 7” touch screen, 26 GB, external USB (can be shipped to U.S. only) iPod Nano 8GB (can be shipped to U.S. only) 2 Gift Certificates Executive Presentation Skills program Good thru 2013 for public program in the U.S. May be exchanged for $1450 towards in-house program

4. © Communispond Since 1969 Business communication skills leader –Socratic selling –Persuasive dialogue –Business writing Unique expertise in presentation skills Communispond

5. © Communispond Wayne Turmel www.TheConnectedManager.com

6. © Communispond The Digital Tipping Point How it impacts organizations How it impacts managers How it impacts individuals What that means for learning and training Today’s Topics

7. © Communispond

8. © Communispond Always connected – mobile, broadband Global connectivity New ways of interacting – business & social More ‘data’ than ever before The Digital Tipping Point

9. © Communispond Move to mobile – smartphones, tablets, etc 24/7 Blurring work and personal lives Always Connected

10. © Communispond Unparalleled access Closer to markets and customers Working across time zones and cultures Global Connectivity

11. © Communispond Impact on Social Interaction

12. © Communispond The Explosion of Data

13. © Communispond Terabyte (1,000,000,000,000 bytes) Petabyte (1,000,000,000,000,000 bytes) Exabyte (1,000,000,000,000,000,000 bytes) Zettabyte (1,000,000,000,000,000,000,000 bytes) and yes, the…. Take a Bigger Byte!

14. © Communispond 1,000,000,000,000,000,000,000,000 bytes Yottabyte

15. © Communispond

16. © Communispond How do You Find the Needle?

17. © Communispond Digital Curation

18. © Communispond Cost/benefit ratio of digital tools Focus on quality of work Effects on innovation Effects on selection and hiring Effects on organizational culture Changes for Organizations

19. © Communispond 2/3 of capital spending Technology Costs v. Benefits?

20. © Communispond Focus on the Quality of Work

21. © Communispond Innovation and Productivity

22. © Communispond New skill sets and criteria for jobs Increase in temps, part-timers Faster on-boarding Virtual interviewing Hiring and Selection

23. © Communispond Organizational Culture

24. © Communispond How do managers use traditional management skills in a new environment? Changes for Managers

25. © Communispond Digital generation gap Blurring of personal/work lives Changed relationship with employers Changes for Individuals

26. © Communispond The Digital Divide

27. © Communispond 24/7 connectivity Company vs. personal time Formality vs. informality Personal or Business?

28. © Communispond Individual productivity up, wages stagnant Effects of delayed retirement Journeyman workers Relationship with Employers

29. © Communispond Changes for the Training Community

30. © Communispond Use technology to enable learning that is: Individualized Just in time Multi-modal From ‘Training’ to ‘Learning’

31. © Communispond Anytime - Anywhere Communispond Expand Enhance Enrich Reinforce Connect Network

32. © Communispond Communispond Digital

33. © Communispond Virtual Presentation Skills Leading Online Meetings Self-Paced Online Program Write Up Front (mentored) Virtual Instructor-Led Programs

34. © Communispond Communication Tips for Remote Teams Delivering Powerful Online Presentations Virtual Salesmanship Why Good Presenters Struggle Online and What to Do About It How to Lead a Successful Online Meeting How to Make Training Stick: The Case for Reinforcement The Hidden Dangers of Email www.twitter.com/communispond Communispond Webinars

35. © Communispond Questions

36. © Communispond Android Tablet Computer 7” touch screen, 26 GB, external USB (can be shipped to U.S. only) iPod Nano 8GB (can be shipped to U.S. only) 2 Gift Certificates Executive Presentation Skills program Good thru 2013 for public program in the U.S. May be exchanged for $1450 towards in-house program

37. © Communispond www.communispond.com Thank You