1. More than experience CERN – 3rd MAY 2011 – Kick-off meeting Maintenance Assessment Project – Kick-Off Meeting Arek Burnos, Tony Vaclavicek, Tom Pryslak Consultancy team BalticBerg Consulting Fully integrated asset management and maintenance consulting

2. BalticBerg Consulting BalticBerg Consulting at CERN project Project target BalticBerg Team assignment and contacts Project Timeline Project’s needs Scope of the project Detailed schedule for first week of the project BalticBerg’s champions at CERN Q&A session 2

3. BalticBerg Consulting at CERN project 3 AssessmentMaster Plan Implementation of the plan Continued support Maintenance improvement path Where we are right now?

4. PROJECT OBJECTIVES Execution of a deep dive Maintenance Best Practices Assessment and Benchmarking analysis based on comparing data, practices and standards of CERN and comparable laboratories, institutes, research facilities and other similar research or industrial operational systems. Review of the current state of the DataStream CMMS / Infor EAM application usage at CERN’s facilities to determine the proper approach to improving the quality of available data as well as improving maintenance processes. Provide agreed deliverables  Findings  Recomendation  Prioritization of recomendations by BalticBerg Experts 4 The Organization Possible improvement Best Practice

5. BalticBerg Team assignment and contacts Tom Pryslak – Senior Reliability Engineer tpryslak@balticberg.com +1 317 919 9164 Jennifer Ohl – CMMS / EAM Expert johl@balticberg.com +1 773 844 4831 Tony Vaclavicek – Leading Consultant tvaclavicek@balticberg.com +31 681 514 024 Arek Burnos – Project Manager aburnos@balticberg.com +48 505 173 493 5 Assigned to the project for the whole time of assessment on site CERN Present in the whole project, available on site on: 02-05.05.2011 And about 20.05.2011 CERN office: 112R-015 Phone number: 0 22 767 73258

6. Project Timeline 6 The Maintenance Assessment Project Preparation of the project offsite and onsite CERN Kick-off meeting 03.MAY.2011 Interviews and Sessions, Data gathering and analysis Follow up, fulfilling the data, detailed analysis of the situation Recommendations and findings summary, report preparation Report meeting Planned around 20.MAY.2011

7. Project’s needs 7 The methodology of the assessment  Interviews  Group sessions  Data and documentation gathering Project’s needs overview:  Availability of selected personnel for the time of the project  Documentation of the processes  Documentation utilized in maintenance operations and management  Downloads of CMMS  Asset Hierarchy  Work orders (3 years)  Purchasing history for Spares and MRO Supplies (3 years)  Inventory usage history (3 years)  Reliability and maintenance improvement analysis done during last 6 months (if any done and documented)

8. Scope of the project 8 Maintenance Best Practices Assessment and Benchmarking analysis  Work Order Processing,  Work Order Tracking,  Maintenance Management,  Planning & Scheduling,  EAM/CMMS System Utilization,  Personnel/Organization,  Spare parts Inventory/MRO Supply Chain,  Asset Management,  Failure analysis for critical assets,  Maintenance intervention cycle covering cooperation of all above areas in maintenance operations’ matter and detailing such activities like order placement, order registration, access and safety procedures, execution practices, work effects registration, order closing, reporting and other related activities. DataStream CMMS / Infor EAM application usage analysis  Asset/Equipment Management  Work Management  Spare Parts and Materials Management  MRO Supply Management  Resource Management  Current state of the DataStream CMMS application usage at CERN’s facilities to determine the proper approach to improving the quality of available data as well as improving maintenance processes.

9. Tuesday PM 13:00 – 14:15 - Goran Perinic /Cryogenics 14:30 – 15:45 - David Widegren / Access, Safety, Engineering tools 16:00 – 17:15 - Ingo Ruehl / Handling Engineering (Reliability roles? Work request center?) Wednesday AM – Cryogenics 8:30 – 9:30 – Planning / Scheduling 9:45 – 10:45 – WO Processing / Generation, Data Entry, Closeout 11:00 – 12:00 – Material Management / Requirements, Issuing, Stores Wednesday PM – Cryogenics continuation 12:30 – 13:15 – Maintenance Technician / Maintenance Process 13:30 – 15:00 - Data Management / Assets, BOMs, Spares, WO data, etc. 15:15 – 16:15 – Stores Management / Receiving, Put-Away, Issuing 16:30 – 17:00 – Store Clerk/Inventory Tech / On-Hand Inventory 9 Detailed Interview and Discussion Schedule

10. Thursday AM – Handling Engineering 8:30 – 9:30 – Planning / Scheduling 9:45 – 10:45 – WO Processing / Generation, Data Entry, Closeout 11:00 – 12:00 – Material Management / Requirements, Issuing, Stores Thursday PM – Handling Engineering continuation 12:30 – 13:15 – Maintenance Technician / Maintenance Process 13:30 – 15:00 - Data Management / Assets, BOMs, Spares, WO data, etc. 15:15 – 16:15 – Stores Management / Receiving, Put-Away, Issuing 16:30 – 17:00 – Store Clerk/Inventory Tech / On-Hand Inventory 10 Detailed Interview and Discussion Schedule

11. Friday AM – Cooling & Ventilation 8:30 – 9:30 – Planning / Scheduling 9:45 – 10:45 – WO Processing / Generation, Data Entry, Closeout 11:00 – 12:00 – Material Management / Requirements, Issuing, Stores Friday PM – Cooling & Ventilation continuation 12:30 – 13:15 – Maintenance Technician / Maintenance Process 13:30 – 15:00 - Data Management / Assets, BOMs, Spares, WO data, etc. 15:15 – 16:15 – Stores Management / Receiving, Put-Away, Issuing 16:30 – 17:00 – Store Clerk/Inventory Tech / On-Hand Inventory 11 Detailed Interview and Discussion Schedule

12. BalticBerg’s champions at CERN 12 Main Champion: Mr/Mrs Tel. E-mail. Supporting Champions:

13. Thank you 13 Q&A session

14. Thank you 14 Thank You, Tom Pryslak, Tony Vaclavicek, Arek Burnos