1. SGI Confidential 4 - 1 Shelf Hardware

2. SGI Confidential 4 - 2 Shelf Front View Canister Status LEDs Canister 0Canister 7 Canister Position Number Canister Release Button Each shelf contains 8 canisters with each canister containing up 14 SATA drives

3. SGI Confidential 4 - 3 Shelf Rear View On/Off Button 48vdc Plug Shelf Controller 0Shelf Controller 1 Fan 0/1 Shelf Status LEDs Fan 2/3Fan 4/5 Fan 6/7 Protective Fan Cover DC Tray ME Tray E Tray

4. SGI Confidential 4 - 4 Shelf Architectural Overview SDC7 SDC6 SDC5 SDC4 SDC3 SDC2 SDC1 SDC0 ME Tray SC0 HPDC0 Fan DC Riser SAS/Cntl/ Mngmnt HBA SC1 HBA X8 SAS X16 PCIe Cntl X8 SAS X16 PCIe Cntl GigE FC/SCSI GigE FC/SCSI 3.3, 5, 12v HPDC1 48vdc COOLHEAT LED Status DC Tray E Tray

5. SGI Confidential 4 - 5 Canister Assembly The Canister subassembly consists of a circuit board that makes a blind-mate connection with the mid-plane. These connections provide power and signals to the Canister module. The circuit board also has 14 serial ATA power and signal connectors that interface with the 14 hard drives. The Canister subassembly houses the drives in the SGI COPAN 400 Series, and 14 drives are installed in each Canister module. There are two status LEDs on the front of the canister. The canister assembly by itself is the field replaceable unit.

6. SGI Confidential 4 - 6 HDD00 HDD01 HDD00 Canister VTL Architectural Overview (1 of 2) HDD02 HDD03 HDD04 HDD05 HDD06 HDD07 HDD08 HDD09 HDD10 HDD11 HDD12 HDD13 SDC0 HDD02 HDD03 HDD04 HDD05 HDD06 HDD07 HDD08 HDD09 HDD10 HDD11 HDD12 HDD13 SDC1 HDD02 HDD03 HDD04 HDD05 HDD06 HDD07 HDD08 HDD09 HDD10 HDD11 HDD12 HDD13 SDC2 HDD00 HDD01 HDD02 HDD03 HDD04 HDD05 HDD06 HDD07 HDD08 HDD09 HDD10 HDD11 HDD12 HDD13 SDC7 HDD01 HDD02 HDD03 HDD04 HDD05 HDD06 HDD07 HDD08 HDD09 HDD10 HDD11 HDD12 HDD13 SDC3 RAID SET 1 SDC0, HDD0 SDC1, HDD0 SDC2, HDD0 SDC3, HDD0 LUN1, 27, 53 RAID SET 3 SDC0, HDD1 SDC1, HDD1 SDC2, HDD1 SDC3, HDD1 LUN3, 29, 55

7. SGI Confidential 4 - 7 Canister VTL Architectural Overview (2 of 2) RAIDSET Canister:Drive 500GB 1TB 2TB EVENT LOG HDD# ------------------------------------------------------------------------------------------------------------- RAID 1 0:0 1:0 2:0 3:0 lun1 lun27 lun53 HDD0 HDD1 HDD2 HDD3 RAID 2 4:0 5:0 6:0 7:0 lun2 lun28 lun54 HDD4 HDD5 HDD6 HDD7 RAID 3 0:1 1:1 2:1 3:1 lun3 lun29 lun55 HDD8 HDD9 HDD10 HDD11 RAID 4 4:1 5:1 6:1 7:1 lun4 lun30 lun56 HDD12 HDD13 HDD14 HDD15 RAID 5 0:2 1:2 2:2 3:2 lun5 lun31 lun57 HDD16 HDD17 HDD18 HDD19 RAID 6 4:2 5:2 6:2 7:2 lun6 lun32 lun58 HDD20 HDD21 HDD22 HDD23 RAID 7 0:3 1:3 2:3 3:3 lun7 lun33 lun59 HDD24 HDD25 HDD26 HDD27 RAID 8 4:3 5:3 6:3 7:3 lun8 lun34 lun60 HDD28 HDD29 HDD30 HDD31 RAID 9 0:4 1:4 2:4 3:4 lun9 lun35 lun61 HDD32 HDD33 HDD34 HDD35 RAID 10 4:4 5:4 6:4 7:4 lun10 lun36 lun62 HDD36 HDD37 HDD38 HDD39 RAID 11 0:5 1:5 2:5 3:5 lun11 lun37 lun63 HDD40 HDD41 HDD42 HDD43 RAID 12 4:5 5:5 6:5 7:5 lun12 lun38 lun64 HDD44 HDD45 HDD46 HDD47 RAID 13 0:6 1:6 2:6 3:6 lun13 lun39 lun65 HDD48 HDD49 HDD50 HDD51 RAID 14 4:6 5:6 6:6 7:6 lun14 lun40 lun66 HDD52 HDD53 HDD54 HDD55 RAID 15 0:7 1:7 2:7 3:7 lun15 lun41 lun67 HDD56 HDD57 HDD58 HDD59 RAID 16 4:7 5:7 6:7 7:7 lun16 lun42 lun68 HDD60 HDD61 HDD62 HDD63 RAID 17 0:8 1:8 2:8 3:8 lun17 lun43 lun69 HDD64 HDD65 HDD66 HDD67 RAID 18 4:8 5:8 6:8 7:8 lun18 lun44 lun70 HDD68 HDD69 HDD70 HDD71 RAID 19 0:9 1:9 2:9 3:9 lun19 lun45 lun71 HDD72 HDD73 HDD74 HDD75 RAID 20 4:9 5:9 6:9 7:9 lun20 lun46 lun72 HDD76 HDD77 HDD78 HDD79 RAID 21 0:10 1:10 2:10 3:10 lun21 lun47 lun73 HDD80 HDD81 HDD82 HDD83 RAID 22 4:10 5:10 6:10 7:10 lun22 lun48 lun74 HDD84 HDD85 HDD86 HDD87 RAID 23 0:11 1:11 2:11 3:11 lun23 lun49 lun75 HDD88 HDD89 HDD90 HDD91 RAID 24 4:11 5:11 6:11 7:11 lun24 lun50 lun76 HDD92 HDD93 HDD94 HDD95 RAID 25 0:12 1:12 2:12 3:12 lun25 lun51 lun77 HDD96 HDD97 HDD98 HDD99 RAID 26 4:12 5:12 6:12 7:12 lun26 lun52 lun78 HDD100 HDD101 HDD102 HDD103

8. SGI Confidential 4 - 8 Shelf Controller Overview (1 of 4) The Shelf Controller (SC) is a series of interconnecting boards that provide an interface between the Host Server or Application Server to the drives. The SC is comprised of: Shelf Controller Mother Board (SCMB): Houses the point of load DC/DC voltage converters, micro controller, SAS controller chip, PCI-E switch, mid-plane connections and the I/O connectors for the two daughter cards. Shelf Controller Compute Engine (SCCE): COM Express™ compliant daughter card. Shelf Controller I/O Personality Module (SCIO): PCI-E daughter card that contains the controller circuitry to implement the Shelf Enclosure external interconnect. Battery Back-up Unit Module (BBU): Maintains power to the SC and cache during power outages. The BBU is a separate FRU from the shelf controller.

9. SGI Confidential 4 - 9 Shelf Controller Front View (2 of 4) SCMB Status LED Ethernet Port 10/100 BaseT Service Port (115200bps) Dual Port Fibre Channel HBA (4gb per port full duplex) USB Ports OK to Service LED COPAN 400 Self Controller Two SC are required for dual path or failover configurations Run the FreeBSD Linux Kernel and contains a firmware image Service port provides access to the SCMB user menu (to be used under guidance of COPAN support Ethernet port allows connection to the PSM Service GUI and SCMB user menu The SC is the field replaceable unit

10. SGI Confidential 4 - 10 Shelf Controller Top View (3 of 4) SCMB PCB SCCE PCB SCIO PCB BBU Connector BBU

11. SGI Confidential 4 - 11 Shelf Controller Bottom View (4 of 4) SCMB Reset Button This reset button is not connected SCMB PCB SCMB Status LED

12. SGI Confidential 4 - 12 Shelf Controller Serial Cable

13. SGI Confidential 4 - 13 DC-Tray (1 of 2) DC Riser Board LED Status Board COOLHEAT Board (bottom) HPDC Board 0 (top) HPDC Board 1 (middle) Note: The COOLHEAT and HPDC Board contain a firmware image. The DC-Tray is the field replaceable unit that is comprised of the LED Status Board, DC Riser Board, the COOLHEAT Board, and two Hi Power DC (HPDC) Boards.

14. SGI Confidential 4 - 14 DC Tray (2 of 2) SE Status LED DC0 Status LED DC1 Status LED Fan 0/1 Status LED Fan 2/3 Status LED Fan 4/5 Status LED Fan 6/7 Status LED Fan 0/1 OK to remove LED Fan 2/3 OK to Remove LED Fan 4/5 OK to Remove LED Fan 6/7 OK to Remove LED LED Board Indicators

15. SGI Confidential 4 - 15 Disk Drive COPAN 400 Disk Drives Supported drives are 3.5” SATA II 1TB or 2TB Disks are not hot swappable Disks are the field replaceable unit Each drive contains a user flashable firmware image

16. SGI Confidential 4 - 16 ME Tray The ME Tray routes signals and power to-and-from all the internal boards except the DC power card. The ME Tray takes power from the DC-DC boards and supplies power to the Canister modules and the shelf controllers. The midplane is a field replaceable unit

17. SGI Confidential 4 - 17 Fan Assembly COPAN 400 Fan Pack Pack contains 2 fans Fans are not hot swappable Fans are the field replaceable unit Fan swapping occurs every 6 hours after power on

18. SGI Confidential 4 - 18 Shelf Maintenance Procedures (1 of 2) All shelf FRUs require that the shelf be stopped before any components are replaced. Be sure to record firmware versions for those components that contain an image. Follow the power off procedure described earlier in class. Once the shelf is stopped from the Service GUI, all FRUs except the fans require that the shelf then be powered off. Following a power off, remove the 48vdc plug. + For drive replacement, ensure jumpers are in the correct locations. After the shelf is placed back online, the new drive will be marked as Foreign. Set the drive to Spare and the reconstruct will start automatically. The rebuild will restart from new if it is interrupted. Drive replacement is necessary when they are more than three failed drives in a shelf. + When replacing the Shelf Controller, Make a note of the part number and the serial number on the defective and new shelf controller. These should be on white stickers on the front panel. If there aren’t stickers on the front panel, or if they are unreadable, there should be similar stickers on the underside of the printed circuit board itself. The serial number will resemble the example: HPS00000065 or SPS54400065 Fill out the failed part form. Include the serial number from the suspect and the replacement controllers. Loosen the thumbscrews that hold the battery cover plate to the shelf controller and remove it. Use care when installing the new SC.

19. SGI Confidential 4 - 19 Shelf Maintenance Procedures (2 of 2) Following FRU replacement, follow the power on procedure discussed earlier in class. In some cases you will have to update the FRU ID (UUID) from the Service GUI if the shelf does not start. Once the shelf has been started: + verify LED indicators for proper operation + examine logs for normal start up + flash firmware as necessary As always: + label all cables so you know where to reconnect them if not labeled + inspect hardware for bent pins and so on + label each drives canister and canister location so you put them back in the correct location when removing more than one drive Best Practice: Only perform one service action at a time.

20. SGI Confidential 4 - 20 Module Review Questions This completes the Copan Shelf module. Answer the review questions before proceeding. 01. List the shelf FRU? Which are hot pluggable? 02. Where are fans 2/3 located? Where is canister 7 located? 03. Which position is SC0 located (left or right)? 04. The HPDC and COOLHEAT PCB are part of which FRU ? 05. Which components contain a firmware image ? 06. The SCMB, SCIO, and SCCE are part of which FRU? 07. List the characteristics of the fan packs? 08. Under which conditions are the RAID sets divided into LUNs not larger than 2TB? 09. Given a VTL shelf w/2TB disks, where is HDD25 located? 10. Given a VTL shelf w/2TB disks, RAID set 21 contains which LUNs? 11. Given a MAID shelf w/2TB disks, RAID set 10 contains which LUNs? 12. Which locations contain the hot spares? 13. How many disks can be failed in a shelf before you must perform a repair action? 14. RAID set 27 is composed of which disks? What are these disks called? 15. Describe the repair action for a disk. 16. Following any repair action, what must you do in PSM GUI if the shelf fails to start?

21. SGI Confidential 4 - 21 Lab Project Using applicable service documentation, you will be given 60 minutes to: Perform shelf FRU replacement procedures ssh into the shelf to observe the boot process Perform a shelf locate from the PSM GUI View component firmware versions Upgrade shelf component firmware (if this wasn’t done earlier) Create and test a serial cable Observe LEDs

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