1. E-Business Technologies BCM SPAM Rafael Quiroz Vázquez Professor Eduard Heindl

2. Agenda Rafael Quiroz Vázquez Definition History How does spam work? Categories Laws Where is spam? Battle against spam Spam every day

3. Rafael Quiroz Vázquez Spam is the abuse of sending unauthorized and inappropriate bulk messages It is sent to a lot of people It is normally advertisement or promotional It is not requested by the addresser. Definition

4. History Rafael Quiroz Vázquez The name comes from USA (30’s). It was the name of a can which contains meat. British Band popularized the term spam. The spam became popular in the 90’s. Nowadays, spam continues increasing.

5. How does spam work Rafael Quiroz Vázquez Spammers need the e-mail addresses There are several ways to get the addresses They have tools that allow them create virus and control the computers of the web-users. They are hired by big companies to make advertisements of their products

6. Phising and scam Rafael Quiroz Vázquez Phising is type of deception designed to steal your valuable personal data: 1.- Fake web site that accepts donations for charity. 2.- Social network site of the web-user 3.- Fake e-mail message of the co-workers or web- user. These kind of spam comes from fake reliable web- sites for the web-user, they are called scam.

7. Categories Rafael Quiroz Vázquez

8. Categories Rafael Quiroz Vázquez Example Subject: Lose up to 19% weight. A new weightloss is here. Hello, I have a special offer for you... WANT TO LOSE WEIGHT? The most powerful weightloss is now available without prescription. All natural Adipren720 100% Money Back Guarantée! - Lose up to 19% Total Body Weight. - Up to 300% more Weight Loss while dieting. - Loss of 20-35% abdominal Fat. - Reduction of 40-70% overall Fat under skin. - Increase metabolic rate by 76.9% without Exercise. - Burns calorized fat. - Suppresses appetite for sugar. - Boost your Confidence level and Self Esteem. Get the facts about all-natural Adipren720: {LINK}

9. Laws Rafael Quiroz Vázquez Governments should organize and decide which is the best way to control the flow of the iformation through the net. Every government stablish its own rules, the problem is that once a spam is created in any part of the world it can be trasmited to any computer in another country. Therefore the governments should make an agreement to improvise the performance against the spam.

10. Laws Rafael Quiroz Vázquez

11. Where is spam? Rafael Quiroz Vázquez E-mail Forums Blog Social networks Mobile Internet Relay Chat

12. Battle against spam Rafael Quiroz Vázquez Four groups: End-user technique Automated techniques for e-mail administrator Filtering techniques Automated techniques for e-mail senders

13. Spam every day Rafael Quiroz Vázquez

14. Reference Spam data (2009). Retrieved June 29, 2009 from http://www.barracudacentral.org/about Spam data (2009). Retrieved June 29, 2009 from http://www.barracudacentral.org/index.cgi?p=spam Peraldo Lorenzo, (2008). Anti-spam techniques Retrieved June 25, 2009 from http://en.wikipedia.org/wiki/Spam_(electronic) “Obligaciones de información sobre la seguridad”. (2008) Retrieved June 21, 2009 from http://www.lssi.es/Secciones/Contenidos/Obligaciones/contprin2e.htm Harris David. (2003). Spam, the curse of the new millennium: an overview and white paper. The state of spam (n. d.) Retrieved June 28, 2009 from http://www.symantec.com/avcenter/reference/Symantec_Spam_Report_-_February_2007.pdf The definition of spam (n.d.). Retrieved June 12, 2009 from http://www.spamhaus.org/definition.html How does spam work (n. d.) Retrieved June 13, 2009 from http://www.nolo.com/article.cfm/objectId/A6F26AE8-C831-469E- 81157FC4252D98CB/104/284/220/ART/ “Tipos de spam” (2009) Retrieved June 28, 2009 from http://www.viruslist.com/sp/spam/info?chapter=153350533 Recognize phishing scams and fraudulent e-mail (n. d.) Retrieved June 14, 2009 from http://www.microsoft.com/protect/yourself/phishing/identify.mspx Recognize phishing scams and fraudulent e-mail (n. d.) Retrieved June 14, 2009 from http://www.microsoft.com/spain/empresas/asesoria/scam.mspx

15. Thank you